Welcome!

Java Authors: Sandi Mappic, Lori MacVittie, Esmeralda Swartz, Trevor Parsons, Carmen Gonzalez

Related Topics: Cloud Expo, SOA & WOA

Cloud Expo: Blog Post

Hurdles To Cloud Adoption Swirl Around Governance

Analysts define growing requirements for how governance supports corporate cloud computing

Welcome to the latest BriefingsDirect Analyst Insights Edition, Vol. 42. Our latest topic centers on governance as a requirement and an enabler for cloud computing.

Our panel of IT analysts discusses the emerging requirements for a new and larger definition of governance. It's more than IT governance, or service-oriented architecture (SOA) governance. The goal is really more about extended enterprise processes, resource consumption, and resource-allocation governance.

In other words, "total services governance." Any meaningful move to cloud-computing adoption, certainly that which aligns and coexists with existing enterprise IT, will need to have such total governance in place. Already, we see a lot of evidence that the IT vendor community and the cloud providers themselves recognize the need for this pending market need and requirement for additional governance.

So listen then as we go round-robin with our IT analyst panelists on their top five reasons why service governance is critical and mandatory for enterprises to properly and safely modernize and prosper vis-à-vis cloud computing: David A. Kelly, president of Upside Research; Joe McKendrick, independent analyst and ZDNet blogger, and Ron Schmelzer, senior analyst at ZapThink. Our discussion is hosted and moderated by me, BriefingsDirect's Dana Gardner.

Here are some excerpts ...

Schmelzer's top four governance rationales:

At ZapThink we just did a survey of the various topics that people are interested in for education, training, and stuff like that. The number one thing that people came back with was governance.
  • Control. So first reason to use governance, to prevent chaos. ... You want the benefit of loose coupling. That is, you want the benefit of being able to take any service and compose it with any other service without necessarily having to get the service provider involved. ... But the problem is how to prevent people from combining these services in ways that provide unpredictable or undesirable results. A lot of the efforts in governance from the runtime prevents that unpredictability.
  • Design Parameters. Two, then there is the design-time thing. How do you make sure services are provided in a reliable predictable way? People want to create services. Just because you can build a service doesn't mean that your service looks like somebody else's service. How do you prevent issues of incompatibility? How do you prevent issues of different levels of compliance?
  • Policy Adherence. Of course, the third one is around policy. How do you make sure that the various services comply with the various corporate policies, runtime policies, IT policies, whatever those policies are?
  • Reliability. To add a fourth, people are starting to think more and more about governance, because we see the penalty for what happens when IT fails. People don't want to be consuming stuff from the cloud or putting stuff into a cloud and risking the fact that the cloud may not be available or the service of the cloud may not be available. They need to have contingency plans, but IT contingency plans are a form of governance.
Kelly's top five governance rationales:

At one level, what we're going to see in cloud computing and governance is a pretty straightforward extension of what you've seen in terms of SOA governance and the bottom-up from the services governance area. As you said, it gets interesting when you start to up-level it from individual services into the business processes and start talking about how those are going to be deployed in the cloud.
  • Focus on Business Goals. My first point is one of the key areas where governance is critical for the cloud, and that is ensuring that you're connecting the business goals with those cloud services. As services move out to the cloud, there's a larger perspective and with it the potential for greater disruption.
  • Ensuring Compliance. [Governance] is going to be the initial driver that you're going to see in the cloud in terms of compliance for data security, privacy, and those types of things. Can the consumers trust the services that they're interacting with, and can the providers provide some kind of assurance in terms of governance for the data, the processes, and an overall compliance of the services they're delivering?
  • Consistent Change Management. With cloud, you have a very different environment than most IT organizations are used to. You've got a completely different set of change-management issues, although they are consistent to some extent with what we've seen in SOA. You need to both maintain the services, and make sure they don't cause problems when you're doing change management.
  • Service Level Agreements (SLAs). The fourth point is making sure that the governance can increase or help monitor quality of services, both in design quality and in runtime quality. That could also include performance. ... What we've seen so far is a very limited approach to governance. ... We're going to have to see a much broader expansion over the next four or five years.
  • Managing Service Lifecycles. Looking at this from a macro perspective, we need managing the cloud-computing life cycle. From the definitions of the services, through the deployment of the services, to the management of the services, to the performance of the services, to the retirement of the services, it's everything that's going on in the cloud. As those services get aggregated into larger business processes, that's going to require different set of governance characteristics.
McKendrick's top five governance rationales:

There is an issue that's looming that hasn't really been discussed or addressed yet. That is the role of governance for companies that are consuming the services versus the role of governance for companies that are providing the services. On some level, companies are going to be both consumers and providers of cloud services.
  • Provisioning Management. Companies and their IT departments will be the cloud providers internally, and there is a level of ... design-time governance issues that we've been wrestling with SOA all these years that come into play as providers. They will want to manage how much of their resources are devoted to delivery of services, and to manage the costs of supplying those services.
  • SLA Management. Companies will have to tackle SLA management, which is assuring the availability of the applications they're receiving from some outside third party. So, the whole topic of governance splits in two here, because there is going to be all this activity going on outside the firewall that needs to be discussed.
  • Service Ecology Management. A lot of companies are taking on the role of a broker or brokerage. They're picking up services from partners, distributors, and aggregators, and providing those services to specific markets. They need the ability to know what services are available in order to be able to discover and identify the assets to build the application or complete a business process. How will we go about knowing what's out there and knowing what's been embedded and tested for the organization?
  • Return on Investment (ROI). ROI is another hot button, and we need to be able to determine what services and processes are delivering the best ROI. How do we measure that? How do we capture those metrics?
  • Business Involvement. How do we get the business involved [in shaping the refining the use of services in the context of business processes]? How do we move it beyond something that IT is implementing and move it to the business domain? How do we ensure that business people are intimately involved with the process and are identifying their needs? Ultimately, it's all about governing services.
Gardner's top five governance rationales:

The road to cloud computing is increasingly paved with, or perhaps is going to be held up by a lack of, governance.
  • Managing Scale. We're going to need to scale beyond what we do with business to employee (B2E). For cloud computing, we're going to need to see a greater scale for business to business (B2B) cloud ecologies, and then ultimately business to consumer (B2C) with potentially very massive scale. New business models will demand a high scale and low margin, so the scale becomes important. In order to manage scale, you need to have governance in place. ... We're going to need to see governance on API usage, but also in what you're willing to let your APIs be used for and at what scale.
  • Federated Cloud Ecologies. We need to make this work within a large cloud ecology. Standards and neutrality at some level are going to be essential for this to happen across a larger group of participants and consumers. So with people coming and going in and out of an ecology of process, delivered via cloud services, means we need federation. That means open and shared governance mechanisms of some type. Standards and neutrality at some level are going to be essential for this to happen at that scale across a larger group of participants and consumers.
  • Keep IT Happy. My third reason is that IT is going to need to buy into this. We've heard some talk recently about doing away with IT, going around IT, or doing all of these cloud mechanisms vis-à-vis the line of business folks. I think there is a role for that, and I think it's exploratory at that level. Ultimately, for an enterprise to be successful with cloud models as a business, they're going to have to take advantage of what they already have in place in IT. They need to make it IT ready and acceptable, and that means compliance. IT should have a checklist of what needs to take place in order for their resources and assets to be used vis-à-vis outside resources or even within the organization across a shared-services environment.
  • Collect the Money. The business models that we're just starting to see well up in the marketplace around cloud are also going to require governance in order to do billing, to satisfy whether the transaction has occurred, to provision people on and off based on whether they've paid properly or they're using it properly under the conditions of a license or a SLA of some kind. This needs to be done at a very granular level. Governance is going to be essential for making money at cloud types of activities.
  • Data Access Management. Lastly, cloud-based data is going to be important. We talk about transactions, services, APIs, and applications, but data needs to be shared, not just at a batch level, but at a granular level across multiple partners. To govern the security, provisioning, and protection of data at a granular level falls back once again to governance. So, I come down on the side that governance is monumental and important to advancing cloud, and that we are still quite a ways away from [controlling access] around data.

Read a full transcript of the discussion. Listen to the podcast. Download the podcast. Find it on iTunes/iPod and Podcast.com.

More Stories By Dana Gardner

At Interarbor Solutions, we create the analysis and in-depth podcasts on enterprise software and cloud trends that help fuel the social media revolution. As a veteran IT analyst, Dana Gardner moderates discussions and interviews get to the meat of the hottest technology topics. We define and forecast the business productivity effects of enterprise infrastructure, SOA and cloud advances. Our social media vehicles become conversational platforms, powerfully distributed via the BriefingsDirect Network of online media partners like ZDNet and IT-Director.com. As founder and principal analyst at Interarbor Solutions, Dana Gardner created BriefingsDirect to give online readers and listeners in-depth and direct access to the brightest thought leaders on IT. Our twice-monthly BriefingsDirect Analyst Insights Edition podcasts examine the latest IT news with a panel of analysts and guests. Our sponsored discussions provide a unique, deep-dive focus on specific industry problems and the latest solutions. This podcast equivalent of an analyst briefing session -- made available as a podcast/transcript/blog to any interested viewer and search engine seeker -- breaks the mold on closed knowledge. These informational podcasts jump-start conversational evangelism, drive traffic to lead generation campaigns, and produce strong SEO returns. Interarbor Solutions provides fresh and creative thinking on IT, SOA, cloud and social media strategies based on the power of thoughtful content, made freely and easily available to proactive seekers of insights and information. As a result, marketers and branding professionals can communicate inexpensively with self-qualifiying readers/listeners in discreet market segments. BriefingsDirect podcasts hosted by Dana Gardner: Full turnkey planning, moderatiing, producing, hosting, and distribution via blogs and IT media partners of essential IT knowledge and understanding.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
Samsung VP Jacopo Lenzi, who headed the company's recent SmartThings acquisition under the auspices of Samsung's Open Innovaction Center (OIC), answered a few questions we had about the deal. This interview was in conjunction with our interview with SmartThings CEO Alex Hawkinson. IoT Journal: SmartThings was developed in an open, standards-agnostic platform, and will now be part of Samsung's Open Innovation Center. Can you elaborate on your commitment to keep the platform open? Jacopo Lenzi: Samsung recognizes that true, accelerated innovation cannot be driven from one source, but requires a...
SYS-CON Events announced today that Red Hat, the world's leading provider of open source solutions, will exhibit at Internet of @ThingsExpo, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Red Hat is the world's leading provider of open source software solutions, using a community-powered approach to reliable and high-performing cloud, Linux, middleware, storage and virtualization technologies. Red Hat also offers award-winning support, training, and consulting services. As the connective hub in a global network of enterprises, partners, a...
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at Internet of @ThingsExpo, Robin Raymond, Chief Architect at Hookflash Inc., will walk through the shifting landscape of traditional telephone a...
BSQUARE is a global leader of embedded software solutions. We enable smart connected systems at the device level and beyond that millions use every day and provide actionable data solutions for the growing Internet of Things (IoT) market. We empower our world-class customers with our products, services and solutions to achieve innovation and success. For more information, visit www.bsquare.com.
SYS-CON Events announced today that Matrix.org has been named “Silver Sponsor” of Internet of @ThingsExpo, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Matrix is an ambitious new open standard for open, distributed, real-time communication over IP. It defines a new approach for interoperable Instant Messaging and VoIP based on pragmatic HTTP APIs and WebRTC, and provides open source reference implementations to showcase and bootstrap the new standard. Our focus is on simplicity, security, and supporting the fullest feature set.
How do APIs and IoT relate? The answer is not as simple as merely adding an API on top of a dumb device, but rather about understanding the architectural patterns for implementing an IoT fabric. There are typically two or three trends: Exposing the device to a management framework Exposing that management framework to a business centric logic • Exposing that business layer and data to end users. This last trend is the IoT stack, which involves a new shift in the separation of what stuff happens, where data lives and where the interface lies. For instance, it’s a mix of architectural style...
SYS-CON Events announced today that SOA Software, an API management leader, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. SOA Software is a leading provider of API Management and SOA Governance products that equip business to deliver APIs and SOA together to drive their company to meet its business strategy quickly and effectively. SOA Software’s technology helps businesses to accelerate their digital channels with APIs, drive partner adoption, monetize their assets, and achieve a...
From a software development perspective IoT is about programming "things," about connecting them with each other or integrating them with existing applications. In his session at @ThingsExpo, Yakov Fain, co-founder of Farata Systems and SuranceBay, will show you how small IoT-enabled devices from multiple manufacturers can be integrated into the workflow of an enterprise application. This is a practical demo of building a framework and components in HTML/Java/Mobile technologies to serve as a platform that can integrate new devices as they become available on the market.
SYS-CON Events announced today that Utimaco will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Utimaco is a leading manufacturer of hardware based security solutions that provide the root of trust to keep cryptographic keys safe, secure critical digital infrastructures and protect high value data assets. Only Utimaco delivers a general-purpose hardware security module (HSM) as a customizable platform to easily integrate into existing software solutions, embed business logic and build s...
Connected devices are changing the way we go about our everyday life, from wearables to driverless cars, to smart grids and entire industries revolutionizing business opportunities through smart objects, capable of two-way communication. But what happens when objects are given an IP-address, and we rely on that connection, sometimes with our lives? How do we secure those vast data infrastructures and safe-keep the privacy of sensitive information? This session will outline how each and every connected device can uphold a core root of trust via a unique cryptographic signature – a “bir...
Internet of @ThingsExpo Silicon Valley announced on Thursday its first 12 all-star speakers and sessions for its upcoming event, which will take place November 4-6, 2014, at the Santa Clara Convention Center in California. @ThingsExpo, the first and largest IoT event in the world, debuted at the Javits Center in New York City in June 10-12, 2014 with over 6,000 delegates attending the conference. Among the first 12 announced world class speakers, IBM will present two highly popular IoT sessions, which will take place November 4-6, 2014 at the Santa Clara Convention Center in Santa Clara, Calif...
Almost everyone sees the potential of Internet of Things but how can businesses truly unlock that potential. The key will be in the ability to discover business insight in the midst of an ocean of Big Data generated from billions of embedded devices via Systems of Discover. Businesses will also need to ensure that they can sustain that insight by leveraging the cloud for global reach, scale and elasticity.
WebRTC defines no default signaling protocol, causing fragmentation between WebRTC silos. SIP and XMPP provide possibilities, but come with considerable complexity and are not designed for use in a web environment. In his session at Internet of @ThingsExpo, Matthew Hodgson, technical co-founder of the Matrix.org, will discuss how Matrix is a new non-profit Open Source Project that defines both a new HTTP-based standard for VoIP & IM signaling and provides reference implementations.

SUNNYVALE, Calif., Oct. 20, 2014 /PRNewswire/ -- Spansion Inc. (NYSE: CODE), a global leader in embedded systems, today added 96 new products to the Spansion® FM4 Family of flexible microcontrollers (MCUs). Based on the ARM® Cortex®-M4F core, the new MCUs boast a 200 MHz operating frequency and support a diverse set of on-chip peripherals for enhanced human machine interfaces (HMIs) and machine-to-machine (M2M) communications. The rich set of periphera...

SYS-CON Events announced today that Aria Systems, the recurring revenue expert, has been named "Bronze Sponsor" of SYS-CON's 15th International Cloud Expo®, which will take place on November 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Aria Systems helps leading businesses connect their customers with the products and services they love. Industry leaders like Pitney Bowes, Experian, AAA NCNU, VMware, HootSuite and many others choose Aria to power their recurring revenue business and deliver exceptional experiences to their customers.
The Internet of Things (IoT) is going to require a new way of thinking and of developing software for speed, security and innovation. This requires IT leaders to balance business as usual while anticipating for the next market and technology trends. Cloud provides the right IT asset portfolio to help today’s IT leaders manage the old and prepare for the new. Today the cloud conversation is evolving from private and public to hybrid. This session will provide use cases and insights to reinforce the value of the network in helping organizations to maximize their company’s cloud experience.
The Internet of Things (IoT) is making everything it touches smarter – smart devices, smart cars and smart cities. And lucky us, we’re just beginning to reap the benefits as we work toward a networked society. However, this technology-driven innovation is impacting more than just individuals. The IoT has an environmental impact as well, which brings us to the theme of this month’s #IoTuesday Twitter chat. The ability to remove inefficiencies through connected objects is driving change throughout every sector, including waste management. BigBelly Solar, located just outside of Boston, is trans...
SYS-CON Events announced today that Matrix.org has been named “Silver Sponsor” of Internet of @ThingsExpo, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Matrix is an ambitious new open standard for open, distributed, real-time communication over IP. It defines a new approach for interoperable Instant Messaging and VoIP based on pragmatic HTTP APIs and WebRTC, and provides open source reference implementations to showcase and bootstrap the new standard. Our focus is on simplicity, security, and supporting the fullest feature set.
Predicted by Gartner to add $1.9 trillion to the global economy by 2020, the Internet of Everything (IoE) is based on the idea that devices, systems and services will connect in simple, transparent ways, enabling seamless interactions among devices across brands and sectors. As this vision unfolds, it is clear that no single company can accomplish the level of interoperability required to support the horizontal aspects of the IoE. The AllSeen Alliance, announced in December 2013, was formed with the goal to advance IoE adoption and innovation in the connected home, healthcare, education, aut...
SYS-CON Events announced today that Red Hat, the world's leading provider of open source solutions, will exhibit at Internet of @ThingsExpo, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Red Hat is the world's leading provider of open source software solutions, using a community-powered approach to reliable and high-performing cloud, Linux, middleware, storage and virtualization technologies. Red Hat also offers award-winning support, training, and consulting services. As the connective hub in a global network of enterprises, partners, a...