Welcome!

Java IoT Authors: Pat Romanski, Yeshim Deniz, Zakia Bouachraoui, Elizabeth White, Liz McMillan

Related Topics: Java IoT, Release Management

Java IoT: Article

Software Should Be Creative

Software can transform a business

We spend a lot of time talking to business managers about how their operations run. The perspective that we commonly face is one of "this is how we do it; we are looking for software to do it better." But from a business perspective, that is the wrong approach.

First, the pain of software adoption is significant, and relatively insensitive to scope of change involved. Whether your software project is small or extensive, employees are going to be unhappy about it for anywhere between a couple of weeks and several months. But with all change, people eventually adjust and move on, and pretty soon what was so traumatic becomes the new standard.

Second, the opportunity to get creative and completely re-engineer how your business works is priceless and rare. Software projects are exactly that opportunity. The business value to be gained from rebuilding your processes from the ground up can be significant. What's more, re-engineering is the type of endeavor that happens in iterations; and therefore the sooner you start to think outside the box, the sooner you can get to the more advanced iterations that bring real business value.

Here's an example: We have a customer that relies on dispatching agents into the field at scheduled times, who then report back important information. Those agents need to set up profile information about themselves so they can receive work. The work involves being at key locations in a timely fashion and performing activities. In the first iteration, the business owner thought to give them Web pages to upload their profile information, and e-mails to notify them of scheduled activities. The rest of the process of verifying the profile information, standing on top of them to get their documents submitted, and making sure they attended their events and performed their activities in a timely fashion was all manual.

In the second iteration, the business owner realized the computer could automatically detect missing profile information and stay on top of the employee to provide it. They further realized they could rely on text messaging to automatically validate the employee's performance of activities at the scheduled times, relying on manual processes just to deal with exceptions.

The resulting productivity gain for this business was enormous. It never could have happened without the desire to think creatively about how to re-engineer the business process from the ground up.

Take advantage of software projects to realize significant business value, think outside the box and don't listen to anyone who is telling you something has to be a certain way because "that's how it's always been done."

 

This article was originally posted on the Gadget Cube - Central Penn Business Journal.

More Stories By Treff LaPlante

Treff LaPlante has been involved with technology for nearly 20 years. At WorkXpress, he passionately drives the vision of making customized enterprise software easy, fast, and affordable.

Prior to joining WorkXpress, Treff was director of operations for eBay's HomesDirect. While there, he created strategic relationships with Fortune 500 companies and national broker networks and began his foray into the development of flexible workflow software technologies. He served on the management team that sold HomesDirect to eBay.

During his time at Vivendi-Universal Interactive, Treff was director of strategy. In addition to M&A activities, Treff broadly applied quantitative management principles to sales, marketing, and product line functions. Treff served as the point person for the management team that sold Cendant Software to Vivendi-Universal. Earlier positions included product management and national sales trainer for Energy Design Systems, an engineering software company. Treff began his professional career as a metals trader for Randall Trading Corp, a commodities firm that specialized in bartering and transporting various metals and coal from the then-dissolving Soviet Union.

Treff received his MBA from Pepperdine University and a BS in chemical engineering from The Pennsylvania State University. http://www.workxpress.com

Comments (1) View Comments

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


Most Recent Comments
[email protected] 12/02/09 02:22:00 PM EST

Uh... your example doesn't support the point you were trying to make.

You started the article with:

The perspective that we commonly face is one of "this is how we do it; we are looking for software to do it better." But from a business perspective, that is the wrong approach.

And then you provide an example where the business simply used software to improve the same process they always used.

What you're article should have done is provided an example where re-engineering of the business actually happened. Maybe they changed the process so sending agents into the field wasn't necessary.

IoT & Smart Cities Stories
The challenges of aggregating data from consumer-oriented devices, such as wearable technologies and smart thermostats, are fairly well-understood. However, there are a new set of challenges for IoT devices that generate megabytes or gigabytes of data per second. Certainly, the infrastructure will have to change, as those volumes of data will likely overwhelm the available bandwidth for aggregating the data into a central repository. Ochandarena discusses a whole new way to think about your next...
CloudEXPO | DevOpsSUMMIT | DXWorldEXPO are the world's most influential, independent events where Cloud Computing was coined and where technology buyers and vendors meet to experience and discuss the big picture of Digital Transformation and all of the strategies, tactics, and tools they need to realize their goals. Sponsors of DXWorldEXPO | CloudEXPO benefit from unmatched branding, profile building and lead generation opportunities.
All in Mobile is a place where we continually maximize their impact by fostering understanding, empathy, insights, creativity and joy. They believe that a truly useful and desirable mobile app doesn't need the brightest idea or the most advanced technology. A great product begins with understanding people. It's easy to think that customers will love your app, but can you justify it? They make sure your final app is something that users truly want and need. The only way to do this is by ...
Digital Transformation and Disruption, Amazon Style - What You Can Learn. Chris Kocher is a co-founder of Grey Heron, a management and strategic marketing consulting firm. He has 25+ years in both strategic and hands-on operating experience helping executives and investors build revenues and shareholder value. He has consulted with over 130 companies on innovating with new business models, product strategies and monetization. Chris has held management positions at HP and Symantec in addition to ...
Dynatrace is an application performance management software company with products for the information technology departments and digital business owners of medium and large businesses. Building the Future of Monitoring with Artificial Intelligence. Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more busine...
DXWorldEXPO LLC announced today that Big Data Federation to Exhibit at the 22nd International CloudEXPO, colocated with DevOpsSUMMIT and DXWorldEXPO, November 12-13, 2018 in New York City. Big Data Federation, Inc. develops and applies artificial intelligence to predict financial and economic events that matter. The company uncovers patterns and precise drivers of performance and outcomes with the aid of machine-learning algorithms, big data, and fundamental analysis. Their products are deployed...
Cell networks have the advantage of long-range communications, reaching an estimated 90% of the world. But cell networks such as 2G, 3G and LTE consume lots of power and were designed for connecting people. They are not optimized for low- or battery-powered devices or for IoT applications with infrequently transmitted data. Cell IoT modules that support narrow-band IoT and 4G cell networks will enable cell connectivity, device management, and app enablement for low-power wide-area network IoT. B...
The hierarchical architecture that distributes "compute" within the network specially at the edge can enable new services by harnessing emerging technologies. But Edge-Compute comes at increased cost that needs to be managed and potentially augmented by creative architecture solutions as there will always a catching-up with the capacity demands. Processing power in smartphones has enhanced YoY and there is increasingly spare compute capacity that can be potentially pooled. Uber has successfully ...
SYS-CON Events announced today that CrowdReviews.com has been named “Media Sponsor” of SYS-CON's 22nd International Cloud Expo, which will take place on June 5–7, 2018, at the Javits Center in New York City, NY. CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users that have experienced products and services first-hand and have an interest in letting other potential buye...
When talking IoT we often focus on the devices, the sensors, the hardware itself. The new smart appliances, the new smart or self-driving cars (which are amalgamations of many ‘things'). When we are looking at the world of IoT, we should take a step back, look at the big picture. What value are these devices providing. IoT is not about the devices, its about the data consumed and generated. The devices are tools, mechanisms, conduits. This paper discusses the considerations when dealing with the...