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ITaaS Business Value Alignment

Salesforce.com is an obvious example for CRM software and the trend has continued to evolve

One of the primary objectives of our Drummond Cloud report is to establish the ‘ITaaS Business Value Alignment’ program within our Cloud Best Practices.

A foundation part of moving to Cloud services is a moved from fixed cost IT, where you pay up front for your hardware, software and implementation services, to one where it is all packaged as a rental.

Salesforce.com is an obvious example for CRM software and the trend has continued to evolve to encompass all other aspects of IT.

To help new Cloud users adopt these types of changes we profile best practice scenarios where others have already done so, and for our Drummond report we’ll be doing this via the province of Ontario. As early as 2009 they were already underway with this shift to ITaaS, where as the CIO Dave Nicholl explains in this article,

The biggest challenge around virtualization has been moving from an “I own it” to an “I’m moving to shared services and I’m buying a service” model, according to Nicholl. “But we’re making great progress because people believe that the model works, and I think we’ve proven that it works.”

He then illustrates a number of the business transformation benefits that are being achieved via these new strategies, such as :

  • we’ve embraced enterprise architecture as the core foundation of all of our application development techniques and services.”
  • virtualization: Over 1,000 servers have been removed from an estate of about 6,000
  • conducted a shared services consolidation to drive $100m annually in savings
  • single app consolidation: one app for ERP, one for HR, etc.
  • project management Centre of Excellence

These types of improvements provide a framework for the “Business Value Alignment” aspects of planning Cloud IT stratgy, referring to the business-centric aspects of planning ROI and so forth.

By detailing where Ontario is at now and specifically how they are integrating Cloud services into this type of existing program activity, we’ll define and showcase how others can do the same – ITaaS Business Value planning best practices.

More Stories By Cloud Best Practices Network

The Cloud Best Practices Network is an expert community of leading Cloud pioneers. Follow our best practice blogs at http://CloudBestPractices.net

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