Click here to close now.

Welcome!

Java Authors: Carmen Gonzalez, Liz McMillan, Yeshim Deniz, Pat Romanski, Elizabeth White

Related Topics: Java, Microservices Journal, Open Source, AJAX & REA, Silverlight

Java: Blog Feed Post

Five Questions to Ask Before You Take Up an Agile Contract

The biggest challenge of adopting agile for an outsourced project is there aren’t any clearly defined best practices available

You are a software service provider. You develop software for you clients. Majority of your clients are from a different city or even a different country. You are in a discussion with your client where you are exploring the option of adopting Agile Development Methodology for your next project.

Does the above paragraph describe you? Are you concerned about how the whole thing will work out?

If the above paragraph describes you, then I can assure you that you are not in minority. Many of us have been in a similar situation.

The biggest challenge of adopting agile for an outsourced project is that there aren’t any clearly defined best practices available which you can adopt. The whole field is still evolving and the best practices are yet to emerge.

So, what should you do to increase the chance of success?

Obviously, you will have to find the answer yourself. To find the right answer, you need to ask the right question!

Let me set you thinking on what questions you need to ask. Here are 5 of them:

1. Is your understanding of Agile same as your clients understanding of Agile?
Please remember, there is no common accepted definition for agile. Yes, there is the Agile Manifesto but that can hardly be called a definition. It is more of a vision of how to develop software which delivers business values. The manifesto indicates that the best way to develop software is to create a “co-located” “cross-functional” team of “competent” individuals and allow them to “self-organize” and deliver “working” software “regularly” which delivers “business-value”.

In today’s complex globalized world it may be impossible to keep the software team small and collocated. The prescribed method of software development becomes infeasible when the size of the problem grows beyond a point. Yes, one small team can be very productive but there are many real life problems where it becomes impossible for a single team to handle. Similarly, when experts across multiple locations need to collaborate, co-location is not really an option. As a result, where outsourcing is involved, the agile process will deviate from what is envisaged in the manifesto.

There isn’t any common understanding of what the deviation should be. So you need to have your own interpretation of the “agile methodology” that you want to follow. What you need to keep in mind is that your interpretation may be different from what the client expects. So, the most important task should be to identify how much is this difference in interpretation?

If the difference is small then you would be lucky because you would have crossed the biggest hurdle. However, if the difference is significant then you need to decide if you want to follow your client in agile adoption or do you want to act as the thought leader and convince the client about your interpretation?

If you have a mismatch of the interpretation it will definitely result in mismatch of expectation and erosion of trust.

2. On what basis are you going to get paid?
Though one of the 4 principles of agile manifesto is “Customer Collaboration” over “Contract Negotiation”, in an outsourcing situation it is impossible to avoid contract negotiation. The key element in your contract is going to be a mechanism or a formula to derive how much you are going to get paid for the service that you are rendering.

If client is willing to pay based on the hours logged by the team members and ready to take the responsibility of the output of the team then you don’t have to worry.

The current trend is to link the payment to output. There is no standard method of achieving this and you need to work it out with each client separately. There are two alternate mechanisms to achieve this.

In the first one you agree on a scope of work and a price for the same. The scope can be defined for an “iteration” or for a “release”. You also agree on a mechanism for arriving at the deviation from the agreed scope and method of calculating how much you will be compensated for the extra work. Alternately, you can come up with a formula to calculate the size of the work delivered and a method of calculating the price for that. However, whatever may the mechanism be, it should appear to be fair for both parties.

You need to work for a win-win without which you will not be able to build the trust required for the success of the agile project.

3. How will the iterations be accepted? How will the project close?
In most cases, your payment will be linked to a milestone. It may be on a completion of “iteration” or the delivery and acceptance of release. Will the client pay you as soon as you make the delivery or will the pay only after they have verified the delivery and found it acceptable. What happens if there are bugs? Would you have to fix them before you are paid? Will that be a separate delivery or will they be fixed in the next iteration. What happens if there is a delay in reviewing the delivery?

Best way to overcome this problem is to deliver good quality software and adjust your iteration cycle-time to match the client’s ability to review it, give feedback and finally accept the delivery. Also, it is a good idea to have a clear understanding on how the project is going to be brought to a closure. In the over eagerness to start the work, the method of acceptance may not be fully resolved.

It would a big mistake not to address the issue of “method of acceptance” before starting the engagement.

4. Will your communication infrastructure measure up to client expectations?
Insisting on co-location while outsourcing a project may not make sense. In most cases it will defeat the purpose of outsourcing. Therefore once you give up on one of the original agile premise of cross-functional collocated team you will face another set of challenges. Irrespective of what agile may say, tools processes and technology will come to your aid to ease the burden of multiple locations.

You need to put in place suitable infrastructure which will support direct interaction between all members of your team and the product owner and other relevant people in the client organization without any delay. You also need to have in place suitable tools and process in place for sharing information like story, backlog, open issues, bugs etc. You also need to figure out if all your team members are comfortable and confident about discussing road blocks with the client representative.

For a distributed team it is difficult to achieve continuous interaction without the support suitable technology and infrastructure support.

5. How transparent do you have to be about your team composition and organization?
Is self-organizing team a necessary precondition for executing an agile project? The view among the experts range from (A) “yes, it is a must” to (B) “it is a good thing to have but not mandatory”.

If your clients fall into the second category and he leaves the problem of team organization to you then you don’t have to worry too much about team self-organization. If you are able to create a self-organizing team you will be better off and be more productive. Without that also you will still survive.

However, if the client insists that the team has to organize itself, the scrum master will only play the role of facilitator and you are not going to have a project manager then you need to clearly understand the implication. If your whole organization is only using agile methodology then you may not have a problem. But if like most of software service provider you use a mix of many different development life-cycles – this distinction becomes very important.

To support self-organization you will need mature team members and experienced scrum master.

Finally…

There is enough evidence that agile works better than traditional methods … even in outsourcing situation.

Therefore, agile is going to get adopted – question is “are you prepared”?

[A version of this article is also published in Global Delivery Report]

<< Previous5 Questions You Need To Ask Before You Outsource An Agile Project

More Stories By Udayan Banerjee

Udayan Banerjee is CTO at NIIT Technologies Ltd, an IT industry veteran with more than 30 years' experience. He blogs at http://setandbma.wordpress.com.
The blog focuses on emerging technologies like cloud computing, mobile computing, social media aka web 2.0 etc. It also contains stuff about agile methodology and trends in architecture. It is a world view seen through the lens of a software service provider based out of Bangalore and serving clients across the world. The focus is mostly on...

  • Keep the hype out and project a realistic picture
  • Uncover trends not very apparent
  • Draw conclusion from real life experience
  • Point out fallacy & discrepancy when I see them
  • Talk about trends which I find interesting
Google

@ThingsExpo Stories
The 4th International Internet of @ThingsExpo, co-located with the 17th International Cloud Expo - to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA - announces that its Call for Papers is open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
"People are a lot more knowledgeable about APIs now. There are two types of people who work with APIs - IT people who want to use APIs for something internal and the product managers who want to do something outside APIs for people to connect to them," explained Roberto Medrano, Executive Vice President at SOA Software, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
The 17th International Cloud Expo has announced that its Call for Papers is open. 17th International Cloud Expo, to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, APM, APIs, Microservices, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal today!
In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect at GE, and Ibrahim Gokcen, who leads GE's advanced IoT analytics, focused on the Internet of Things / Industrial Internet and how to make it operational for business end-users. Learn about the challenges posed by machine and sensor data and how to marry it with enterprise data. They also discussed the tips and tricks to provide the Industrial Internet as an end-user consumable service using Big Data Analytics and Industrial Cloud.
17th Cloud Expo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterprises are using some form of XaaS – software, platform, and infrastructure as a service.
Sensor-enabled things are becoming more commonplace, precursors to a larger and more complex framework that most consider the ultimate promise of the IoT: things connecting, interacting, sharing, storing, and over time perhaps learning and predicting based on habits, behaviors, location, preferences, purchases and more. In his session at @ThingsExpo, Tom Wesselman, Director of Communications Ecosystem Architecture at Plantronics, will examine the still nascent IoT as it is coalescing, including what it is today, what it might ultimately be, the role of wearable tech, and technology gaps stil...
The explosion of connected devices / sensors is creating an ever-expanding set of new and valuable data. In parallel the emerging capability of Big Data technologies to store, access, analyze, and react to this data is producing changes in business models under the umbrella of the Internet of Things (IoT). In particular within the Insurance industry, IoT appears positioned to enable deep changes by altering relationships between insurers, distributors, and the insured. In his session at @ThingsExpo, Michael Sick, a Senior Manager and Big Data Architect within Ernst and Young's Financial Servi...
The Workspace-as-a-Service (WaaS) market will grow to $6.4B by 2018. In his session at 16th Cloud Expo, Seth Bostock, CEO of IndependenceIT, will begin by walking the audience through the evolution of Workspace as-a-Service, where it is now vs. where it going. To look beyond the desktop we must understand exactly what WaaS is, who the users are, and where it is going in the future. IT departments, ISVs and service providers must look to workflow and automation capabilities to adapt to growing demand and the rapidly changing workspace model.
Since 2008 and for the first time in history, more than half of humans live in urban areas, urging cities to become “smart.” Today, cities can leverage the wide availability of smartphones combined with new technologies such as Beacons or NFC to connect their urban furniture and environment to create citizen-first services that improve transportation, way-finding and information delivery. In her session at @ThingsExpo, Laetitia Gazel-Anthoine, CEO of Connecthings, will focus on successful use cases.
One of the biggest impacts of the Internet of Things is and will continue to be on data; specifically data volume, management and usage. Companies are scrambling to adapt to this new and unpredictable data reality with legacy infrastructure that cannot handle the speed and volume of data. In his session at @ThingsExpo, Don DeLoach, CEO and president of Infobright, will discuss how companies need to rethink their data infrastructure to participate in the IoT, including: Data storage: Understanding the kinds of data: structured, unstructured, big/small? Analytics: What kinds and how responsiv...
Building low-cost wearable devices can enhance the quality of our lives. In his session at Internet of @ThingsExpo, Sai Yamanoor, Embedded Software Engineer at Altschool, provided an example of putting together a small keychain within a $50 budget that educates the user about the air quality in their surroundings. He also provided examples such as building a wearable device that provides transit or recreational information. He then reviewed the resources available to build wearable devices at home including open source hardware, the raw materials required and the options available to power s...
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal an...
DevOps tends to focus on the relationship between Dev and Ops, putting an emphasis on the ops and application infrastructure. But that’s changing with microservices architectures. In her session at DevOps Summit, Lori MacVittie, Evangelist for F5 Networks, will focus on how microservices are changing the underlying architectures needed to scale, secure and deliver applications based on highly distributed (micro) services and why that means an expansion into “the network” for DevOps.
How do APIs and IoT relate? The answer is not as simple as merely adding an API on top of a dumb device, but rather about understanding the architectural patterns for implementing an IoT fabric. There are typically two or three trends: Exposing the device to a management framework Exposing that management framework to a business centric logic Exposing that business layer and data to end users. This last trend is the IoT stack, which involves a new shift in the separation of what stuff happens, where data lives and where the interface lies. For instance, it's a mix of architectural styles ...
The 3rd International @ThingsExpo, co-located with the 16th International Cloud Expo – to be held June 9-11, 2015, at the Javits Center in New York City, NY – is now accepting Hackathon proposals. Hackathon sponsorship benefits include general brand exposure and increasing engagement with the developer ecosystem. At Cloud Expo 2014 Silicon Valley, IBM held the Bluemix Developer Playground on November 5 and ElasticBox held the DevOps Hackathon on November 6. Both events took place on the expo floor. The Bluemix Developer Playground, for developers of all levels, highlighted the ease of use of...
We’re no longer looking to the future for the IoT wave. It’s no longer a distant dream but a reality that has arrived. It’s now time to make sure the industry is in alignment to meet the IoT growing pains – cooperate and collaborate as well as innovate. In his session at @ThingsExpo, Jim Hunter, Chief Scientist & Technology Evangelist at Greenwave Systems, will examine the key ingredients to IoT success and identify solutions to challenges the industry is facing. The deep industry expertise behind this presentation will provide attendees with a leading edge view of rapidly emerging IoT oppor...
Connected devices and the Internet of Things are getting significant momentum in 2014. In his session at Internet of @ThingsExpo, Jim Hunter, Chief Scientist & Technology Evangelist at Greenwave Systems, examined three key elements that together will drive mass adoption of the IoT before the end of 2015. The first element is the recent advent of robust open source protocols (like AllJoyn and WebRTC) that facilitate M2M communication. The second is broad availability of flexible, cost-effective storage designed to handle the massive surge in back-end data in a world where timely analytics is e...
We certainly live in interesting technological times. And no more interesting than the current competing IoT standards for connectivity. Various standards bodies, approaches, and ecosystems are vying for mindshare and positioning for a competitive edge. It is clear that when the dust settles, we will have new protocols, evolved protocols, that will change the way we interact with devices and infrastructure. We will also have evolved web protocols, like HTTP/2, that will be changing the very core of our infrastructures. At the same time, we have old approaches made new again like micro-services...
SYS-CON Events announced today that Gridstore™, the leader in hyper-converged infrastructure purpose-built to optimize Microsoft workloads, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Gridstore™ is the leader in hyper-converged infrastructure purpose-built for Microsoft workloads and designed to accelerate applications in virtualized environments. Gridstore’s hyper-converged infrastructure is the industry’s first all flash version of HyperConverged Appliances that include both compute and storag...
For years, we’ve relied too heavily on individual network functions or simplistic cloud controllers. However, they are no longer enough for today’s modern cloud data center. Businesses need a comprehensive platform architecture in order to deliver a complete networking suite for IoT environment based on OpenStack. In his session at @ThingsExpo, Dhiraj Sehgal from PLUMgrid will discuss what a holistic networking solution should really entail, and how to build a complete platform that is scalable, secure, agile and automated.