|By Adrian Bridgwater||
|November 3, 2012 01:00 PM EDT||
IT Asset Management, or ITAM if you prefer, is the lost link to the cloud. There, now we've said it, do you feel better?
Before we can decide whether this is true, we need to understand what ITAM really is of course.
Sometimes called EAM (Enterprise Asset Management), the practice of asset management is quite a broad term used to describe the process of auditing and subsequently overseeing the total number of IT assets inside a company.
Encompassing hardware, but predominantly focused (these days) on software, asset management allows IT managers to improve cost control, perform maintenance scheduling, manage upgrades and look downstream towards decommissioning and replacement.
This last element of ITAM, i.e., ‘decommissioning and replacement' probably (more than any other aspect) comes from the traditional view of asset management where software, servers, desktops and mobile devices might be retired once they can be said to be obsolete.
From Retirement, to Upgrade
In the new service-based world of computing as typified by the cloud model we move to a point where retirement becomes a less tangible or visible process as services from our hosting provider of choice are simply upgraded. At the user end, there is often no visible difference (at either the datacenter or the desktop) apart from an improvement in performance.
But asset management goes beyond simple questions of system upgrade. With ITAM we are able to analyze the productive contribution made by every element of our IT stack to a higher-level business algorithm. Inside this calculation we can correlate and cross-correlate every IT asset against a financial model that encompasses contracts, profitability and trading figures right across the business.
...and Then Comes the Cloud
Analyst firm Gartner IT held its second Financial, Procurement & Asset Management Summit 2012 in London this October to discuss the impact of ITAM in light of the convergence of cloud, virtualization and bring your own device (BYOD) technologies.
So the connection starts to become clear. A migration to the cloud should be undertaken in order to improve computing flexibility and agility yes, but it should also be done with a view to optimizing costs and moving to a new virtualized computing framework where buying power is also improved.
Put simply, we have a new way of buying our IT assets in the form of services, so this means that we also have a new responsibility for managing those assets. In this scenario, we need ITAM to get us to the cloud, we need ITAM to manage us in the cloud and we need ITAM to keep us productively and profitably housed within the cloud as well.
What the Industry Says
Quoted on dedicated IT asset management website The ITAM Review, CTO and founder of iQuate Jason Keogh argues that asset management and the cloud must now focus on each other if we are to negotiate this missing stepping stone to virtual computing efficiency. Keogh describes ITAM and its place upon the stepping stones to cloud migration.
"A proper understanding of the risks and costs involved in moving expensive, datacenter and server [level] software into shared services and cloud-based infrastructures will save large enterprises millions of dollars, while reducing risk. If you don't agree strongly with that sentence, let me invert it for you: migrating expensive, server software to shared services and cloud-based infrastructure without a proper understanding of the risks involved will cost enterprises millions of dollars. Do you agree now?"
Cloud vendors and/or hosting providers largely concur and so advocate a diligent approach to asset management analysis to oversee (and help manage on an onward basis) the movement to a services-based computing structure.
"The ability to locate, audit, quantify and qualify the total scope of any firm's IT stack is a critical part of any progressive cloud adoption program," says Garry Prior, senior product manager at Rackspace.
"When firms have a clear understanding what it takes to transition their IT assets to the cloud and move to a utility billing model, there opens up a real opportunity to provision only the resources needed and avoid the future expense of depreciating or upgrading IT hardware. Adapting IT management for the cloud is central to our customers' deployments of virtualized hosted solutions and we welcome the burgeoning and strengthening of offerings in this sector."
Where Can I Buy Cloud ITAM?
Cloud ITAM offerings come in many shapes and sizes with Gartner defining many of these solutions as coming from the so-called ‘megavendors.' HP for its part offers HP Asset Manager software to automate best practices across the IT asset lifecycle and integrate with firms' IT processes.
According to the company's website, "With HP Asset Manager you can implement analytics to optimize the value of IT assets and services. You can improve audit compliance by controlling where assets are and who is using them throughout the life cycle. You can control purchasing and chargeback, and compare the performance of your vendors. HP Asset Manager provides IT service cost information along with the data and governance necessary for all your IT processes to function optimally."
Perhaps the fact that the aforementioned Gartner conference is now only in its second year should speak volumes to us in this space? The analyst firm doesn't need much encouragement to pump out its seemingly limitless market predictions. Equally, the firm can get a conference together to discuss emerging trends pretty fast - but we're only in year two!
We propose that ITAM is on the cloud radar and in direct view straight ahead.
• • •
This post first appeared on Enterprise CIO Forum.
Is the ongoing quest for agility in the data center forcing you to evaluate how to be a part of infrastructure automation efforts? As organizations evolve toward bimodal IT operations, they are embracing new service delivery models and leveraging virtualization to increase infrastructure agility. Therefore, the network must evolve in parallel to become equally agile. Read this essential piece of Gartner research for recommendations on achieving greater agility.
Aug. 25, 2016 05:15 PM EDT Reads: 602
Smart Cities are here to stay, but for their promise to be delivered, the data they produce must not be put in new siloes. In his session at @ThingsExpo, Mathias Herberts, Co-founder and CTO of Cityzen Data, will deep dive into best practices that will ensure a successful smart city journey.
Aug. 25, 2016 03:30 PM EDT Reads: 1,483
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...
Aug. 25, 2016 03:15 PM EDT Reads: 2,199
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - comp...
Aug. 25, 2016 02:00 PM EDT Reads: 3,543
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
Aug. 25, 2016 01:00 PM EDT Reads: 3,885
SYS-CON Events announced today that Venafi, the Immune System for the Internet™ and the leading provider of Next Generation Trust Protection, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Venafi is the Immune System for the Internet™ that protects the foundation of all cybersecurity – cryptographic keys and digital certificates – so they can’t be misused by bad guys in attacks...
Aug. 25, 2016 01:00 PM EDT Reads: 2,592
SYS-CON Events announced today Telecom Reseller has been named “Media Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.
Aug. 25, 2016 09:00 AM EDT Reads: 575
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.
Aug. 25, 2016 08:45 AM EDT Reads: 2,113
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, will discuss the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
Aug. 25, 2016 08:30 AM EDT Reads: 1,748
Pulzze Systems was happy to participate in such a premier event and thankful to be receiving the winning investment and global network support from G-Startup Worldwide. It is an exciting time for Pulzze to showcase the effectiveness of innovative technologies and enable them to make the world smarter and better. The reputable contest is held to identify promising startups around the globe that are assured to change the world through their innovative products and disruptive technologies. There w...
Aug. 25, 2016 08:30 AM EDT Reads: 464
Akana has announced the availability of version 8 of its API Management solution. The Akana Platform provides an end-to-end API Management solution for designing, implementing, securing, managing, monitoring, and publishing APIs. It is available as a SaaS platform, on-premises, and as a hybrid deployment. Version 8 introduces a lot of new functionality, all aimed at offering customers the richest API Management capabilities in a way that is easier than ever for API and app developers to use.
Aug. 25, 2016 06:00 AM EDT Reads: 1,436
Personalization has long been the holy grail of marketing. Simply stated, communicate the most relevant offer to the right person and you will increase sales. To achieve this, you must understand the individual. Consequently, digital marketers developed many ways to gather and leverage customer information to deliver targeted experiences. In his session at @ThingsExpo, Lou Casal, Founder and Principal Consultant at Practicala, discussed how the Internet of Things (IoT) has accelerated our abil...
Aug. 25, 2016 02:00 AM EDT Reads: 1,917
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
Aug. 25, 2016 02:00 AM EDT Reads: 1,809
With so much going on in this space you could be forgiven for thinking you were always working with yesterday’s technologies. So much change, so quickly. What do you do if you have to build a solution from the ground up that is expected to live in the field for at least 5-10 years? This is the challenge we faced when we looked to refresh our existing 10-year-old custom hardware stack to measure the fullness of trash cans and compactors.
Aug. 25, 2016 01:15 AM EDT Reads: 1,640
The emerging Internet of Everything creates tremendous new opportunities for customer engagement and business model innovation. However, enterprises must overcome a number of critical challenges to bring these new solutions to market. In his session at @ThingsExpo, Michael Martin, CTO/CIO at nfrastructure, outlined these key challenges and recommended approaches for overcoming them to achieve speed and agility in the design, development and implementation of Internet of Everything solutions wi...
Aug. 25, 2016 12:45 AM EDT Reads: 1,924
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
Aug. 25, 2016 12:00 AM EDT Reads: 2,995
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
Aug. 24, 2016 09:15 PM EDT Reads: 1,703
In today's uber-connected, consumer-centric, cloud-enabled, insights-driven, multi-device, global world, the focus of solutions has shifted from the product that is sold to the person who is buying the product or service. Enterprises have rebranded their business around the consumers of their products. The buyer is the person and the focus is not on the offering. The person is connected through multiple devices, wearables, at home, on the road, and in multiple locations, sometimes simultaneously...
Aug. 24, 2016 09:45 AM EDT Reads: 2,275
Amazon has gradually rolled out parts of its IoT offerings in the last year, but these are just the tip of the iceberg. In addition to optimizing their back-end AWS offerings, Amazon is laying the ground work to be a major force in IoT – especially in the connected home and office. Amazon is extending its reach by building on its dominant Cloud IoT platform, its Dash Button strategy, recently announced Replenishment Services, the Echo/Alexa voice recognition control platform, the 6-7 strategic...
Aug. 24, 2016 04:30 AM EDT Reads: 2,233
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
Aug. 24, 2016 12:00 AM EDT Reads: 2,878