Welcome!

Java IoT Authors: Pat Romanski, Elizabeth White, Gregor Petri, Liz McMillan, Jnan Dash

News Feed Item

Oracle Announces Winners of the Travel and Transportation Industry Excellence Awards

Menlo Worldwide Logistics, Southwest Airlines and The Emirates Group Honored for Innovative Transformation and Industry Leadership

REDWOOD SHORES, CA -- (Marketwire) -- 12/19/12 -- Oracle (NASDAQ: ORCL)

News Facts

  • Recognizing industry innovation and business leadership, Oracle honored Menlo Worldwide Logistics, Southwest Airlines, and The Emirates Group as winners of the 2012 Travel and Transportation Industry Excellence Awards, presented at Oracle OpenWorld San Francisco.
  • The annual awards recognize successful transformation and leadership in the travel and transportation industry.

Southwest Airlines

  • Southwest Airlines (Southwest) -- which including its wholly owned subsidiary, AirTran Airways, serves 97 destinations in 41 states, District of Columbia, the Commonwealth of Puerto Rico, and six international countries with a fleet of 698 Boeing jets, wanted to restructure and expand its customer loyalty program, Rapid Rewards®.
  • Southwest Airlines determined that its legacy information technology (IT) infrastructure could not support the company's vision for an expanded program, and it looked to Oracle for a solution. Southwest used Oracle's Customer Relationship Management (CRM) applications as the foundation for its All New Rapid Rewards program.
  • Oracle CRM applications have enabled Southwest Airlines to gain a single view into all customer activity and interactions with the company, across all channels. It also has helped to streamline e-mail and other types of customer communications. By integrating the Oracle CRM solution with the company computer telephony integration environment, it can now identify customers based on their telephone numbers and immediately populate the agent's desktop with the customer's information before taking the call to improve the overall customer experience.
  • The company uses Oracle CRM to support an expanded Rapid Rewards program that includes no black out dates, availability of every seat for reward travel, variable earn and burn capabilities, and points that do not expire.
  • Customers have responded enthusiastically to the All New Rapid Rewards program, which was launched in March 2011. Southwest has achieved double-digit growth in new members over the last year. Through June 2012, the program generated more than $300 million in incremental revenue, as well as a 20 percent increase in new member acquisitions. In addition, Rapid Rewards partner revenues increased by 46 percent in the same period.

The Emirates Group

  • The Emirates Group, a global provider of aviation, travel, tourism and leisure services, is spearheaded by Emirates -- one of the world's fastest growing airlines. Mercator is the Emirates Group external IT operating unit, which both serves the company's needs and provides IT services and solutions to other airlines.
  • In the early 90s, The Emirates Group realized that effective revenue accounting and enterprise performance management capabilities would be key to sustained growth. The company used Oracle Database and Oracle Developer Tools to build RAPID -- a comprehensive, end-to-end solution for passenger, cargo and mail revenue accounting designed to provide airline performance metrics derived from operational data.
  • While RAPID was initially designed for use within the Emirates Group, mercator has subsequently begun to provide the scalable and robust solution via a variety of deployment models -- hosted, on premise and fully outsourced -- to more than 50 airlines around the globe.
  • Mercator chose Oracle's Database as the foundation for RAPID because of its robustness, scalability and security. The company relies on Oracle's Developer Tools to help it continuously and efficiently evolve the solution to meet the changing aviation industry and market needs.
  • RAPID has witnessed exponential growth over the past decade and is now a leading revenue accounting solution for the industry. The solution helps Emirates and other airlines through proven, yet highly innovative revenue accounting processes, helps to improve cash flow through expanded visibility into receivables and helps to optimize profits through swift and accurate revenue earned determination. Furthermore RAPID helps to reduce revenue accounting overhead costs and boosts productivity through streamlined processes.

Menlo Worldwide Logistics

  • Menlo Worldwide Logistics, a leading provider of third party logistics (3PL), transportation management, freight brokerage and supply chain services across North America, 20 countries, and five continents, looked to create an enterprise wide transportation management platform to improve visibility and optimize value for its customers. It also looked to reduce maintenance costs associated with the disparate legacy systems.
  • The company standardized on the Oracle E-Business Suite, Oracle Transportation Management, Oracle Database and Oracle Fusion Middleware to create a unified operating platform that supports multiple clients and services. By replacing five legacy transportation management platforms, the new system provides a cost effective technology solution that significantly improves visibility and functionality.
  • Launching the new platform was critical to enabling a tier-one truck original equipment manufacturer (OEM) to support its multi-billion dollar supply chain transformation initiative. Enabled by this technology platform, Menlo and its customer are driving significant savings in logistics costs and more efficiently managing more than $300 million in transportation spend for the OEM.

Supporting Quote

  • "Travel and transportation companies operate in an increasingly volatile industry, with unpredictable fuel costs, increased competition and growing compliance requirements. Innovation and operational excellence are the keys to continued profitability," said Sundar Swaminathan, director of transportation industry strategy and marketing, Oracle. "The winners of Oracle's 2012 Travel and Transportation Industry Excellence Awards demonstrate these qualities and show how ingenuity and the right technology can come together to enable enterprises to capitalize on new opportunities for growth."

Supporting Resources

About Oracle in Industries
Oracle industry solutions leverage the company's best-in-class portfolio of products to address complex business processes relevant to the travel and transportation industry, helping to speed time to market, reduce costs and gain a competitive edge.

About Oracle
Oracle (NASDAQ: ORCL) provides the most complete, open, and integrated business software and hardware systems in the world. For more information about Oracle, visit oracle.com

Trademark
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Contact Info
Carla Foster
Oracle
+1.650.506.8611
Email Contact

Mary Tobin
O'Keeffe & Company
+1.503.658.7396
Email Contact

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

@ThingsExpo Stories
Data is an unusual currency; it is not restricted by the same transactional limitations as money or people. In fact, the more that you leverage your data across multiple business use cases, the more valuable it becomes to the organization. And the same can be said about the organization’s analytics. In his session at 19th Cloud Expo, Bill Schmarzo, CTO for the Big Data Practice at EMC, will introduce a methodology for capturing, enriching and sharing data (and analytics) across the organizati...
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...
I'm a lonely sensor. I spend all day telling the world how I'm feeling, but none of the other sensors seem to care. I want to be connected. I want to build relationships with other sensors to be more useful for my human. I want my human to understand that when my friends next door are too hot for a while, I'll soon be flaming. And when all my friends go outside without me, I may be left behind. Don't just log my data; use the relationship graph. In his session at @ThingsExpo, Ryan Boyd, Engi...
The vision of a connected smart home is becoming reality with the application of integrated wireless technologies in devices and appliances. The use of standardized and TCP/IP networked wireless technologies in line-powered and battery operated sensors and controls has led to the adoption of radios in the 2.4GHz band, including Wi-Fi, BT/BLE and 802.15.4 applied ZigBee and Thread. This is driving the need for robust wireless coexistence for multiple radios to ensure throughput performance and th...
The Internet of Things can drive efficiency for airlines and airports. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Sudip Majumder, senior director of development at Oracle, will discuss the technical details of the connected airline baggage and related social media solutions. These IoT applications will enhance travelers' journey experience and drive efficiency for the airlines and the airports. The session will include a working demo and a technical d...
SYS-CON Events announced today the Enterprise IoT Bootcamp, being held November 1-2, 2016, in conjunction with 19th Cloud Expo | @ThingsExpo at the Santa Clara Convention Center in Santa Clara, CA. Combined with real-world scenarios and use cases, the Enterprise IoT Bootcamp is not just based on presentations but with hands-on demos and detailed walkthroughs. We will introduce you to a variety of real world use cases prototyped using Arduino, Raspberry Pi, BeagleBone, Spark, and Intel Edison. Y...
Fact is, enterprises have significant legacy voice infrastructure that’s costly to replace with pure IP solutions. How can we bring this analog infrastructure into our shiny new cloud applications? There are proven methods to bind both legacy voice applications and traditional PSTN audio into cloud-based applications and services at a carrier scale. Some of the most successful implementations leverage WebRTC, WebSockets, SIP and other open source technologies. In his session at @ThingsExpo, Da...
If you’re responsible for an application that depends on the data or functionality of various IoT endpoints – either sensors or devices – your brand reputation depends on the security, reliability, and compliance of its many integrated parts. If your application fails to deliver the expected business results, your customers and partners won't care if that failure stems from the code you developed or from a component that you integrated. What can you do to ensure that the endpoints work as expect...
Information technology is an industry that has always experienced change, and the dramatic change sweeping across the industry today could not be truthfully described as the first time we've seen such widespread change impacting customer investments. However, the rate of the change, and the potential outcomes from today's digital transformation has the distinct potential to separate the industry into two camps: Organizations that see the change coming, embrace it, and successful leverage it; and...
SYS-CON Events announced today that China Unicom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. China United Network Communications Group Co. Ltd ("China Unicom") was officially established in 2009 on the basis of the merger of former China Netcom and former China Unicom. China Unicom mainly operates a full range of telecommunications services including mobile broadband (GSM, WCDMA, LTE F...
Enterprise IT has been in the era of Hybrid Cloud for some time now. But it seems most conversations about Hybrid are focused on integrating AWS, Microsoft Azure, or Google ECM into existing on-premises systems. Where is all the Private Cloud? What do technology providers need to do to make their offerings more compelling? How should enterprise IT executives and buyers define their focus, needs, and roadmap, and communicate that clearly to the providers?
The Transparent Cloud-computing Consortium (abbreviation: T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data processing High speed and high quality networks, and dramatic improvements in computer processing capabilities, have greatly changed the nature of applications and made the storing and processing of data on the network commonplace.
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
Digital innovation is the next big wave of business transformation based on digital technologies of which IoT and Big Data are key components, For example: Business boundary innovation is a challenge to excavate third-party business value using IoT and BigData, like Nest Business structure innovation may propose re-building business structure from scratch, as Uber does in the taxicab industry The social model innovation is also a big challenge to the new social architecture with the design fr...
SYS-CON Events announced today that Pulzze Systems will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Pulzze Systems, Inc. provides infrastructure products for the Internet of Things to enable any connected device and system to carry out matched operations without programming. For more information, visit http://www.pulzzesystems.com.
IoT is fundamentally transforming the auto industry, turning the vehicle into a hub for connected services, including safety, infotainment and usage-based insurance. Auto manufacturers – and businesses across all verticals – have built an entire ecosystem around the Connected Car, creating new customer touch points and revenue streams. In his session at @ThingsExpo, Macario Namie, Head of IoT Strategy at Cisco Jasper, will share real-world examples of how IoT transforms the car from a static p...
Big Data has been changing the world. IoT fuels the further transformation recently. How are Big Data and IoT related? In his session at @BigDataExpo, Tony Shan, a renowned visionary and thought leader, will explore the interplay of Big Data and IoT. He will anatomize Big Data and IoT separately in terms of what, which, why, where, when, who, how and how much. He will then analyze the relationship between IoT and Big Data, specifically the drilldown of how the 4Vs of Big Data (Volume, Variety,...
Video experiences should be unique and exciting! But that doesn’t mean you need to patch all the pieces yourself. Users demand rich and engaging experiences and new ways to connect with you. But creating robust video applications at scale can be complicated, time-consuming and expensive. In his session at @ThingsExpo, Zohar Babin, Vice President of Platform, Ecosystem and Community at Kaltura, will discuss how VPaaS enables you to move fast, creating scalable video experiences that reach your...
The many IoT deployments around the world are busy integrating smart devices and sensors into their enterprise IT infrastructures. Yet all of this technology – and there are an amazing number of choices – is of no use without the software to gather, communicate, and analyze the new data flows. Without software, there is no IT. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will look at the protocols that communicate data and the emerging data analy...
WebRTC adoption has generated a wave of creative uses of communications and collaboration through websites, sales apps, customer care and business applications. As WebRTC has become more mainstream it has evolved to use cases beyond the original peer-to-peer case, which has led to a repeating requirement for interoperability with existing infrastructures. In his session at @ThingsExpo, Graham Holt, Executive Vice President of Daitan Group, will cover implementation examples that have enabled ea...