|By Jeff Fisher||
|April 15, 2013 09:00 AM EDT||
IT departments within companies are seeing the growth of a more complex IT environment fueled by growing user demands for more flexible and productive solutions. The growing desire of users to have instant access to their IT services from any device at any given time - combined with IT trends such as the consumerization of IT, cloud-based technologies and hybrid end-user computing - are challenging the way nearly every enterprise IT department operates. The rising demand for flexibility is forcing them to grapple with the increasingly blurred lines between personal and professional device usage and making it difficult to reconcile the security and compliance implications of granting users constant access to IT services.
While IT departments struggle to fix and manage complicated IT infrastructures, the mobility and variation of today's workers and their devices has led to the slow and steady disintermediation of the IT department. Historically, IT departments have dictated the corporate policies that manage access to company data and applications. This worked well enough when employees did their work in their offices during set business hours. Now, a more competitive economic landscape and new technologies are changing the way people work.
Workers today want access to enterprise IT services 24/7 from any location, and a traditional PC-based setup simply cannot support this. Adding to this challenge, new technologies do not merely replace older ones. They add layers of complexity when they are folded into the mix along with legacy applications and existing systems. Companies introduce new technologies with the hope that they will provide the ease-of-use and flexibility that end users demand. But, problems arise when each new product requires its own set of management tools. This adds massive technical complexity to an already clunky IT environment. Managing these environments has become not just convoluted, but costly as well.
What's on the IT Department's Wish List?
It's clear that the traditional way of managing and dictating IT policies is out-of-date and out-of-touch with the daily realities of modern IT departments. What are the top issues IT managers are grappling with to maintain control over their IT architecture and deliver the types of services expected by today's workers?
Providing secure access. The challenges that affect IT departments trying to maintain security and control over corporate data and apps are rooted in the extreme complexity of their multi-layered IT environments. With the hodgepodge of applications and devices connecting to a company's network today, IT departments have had to implement security measures for a myriad of different software and platform requirements. Across several industries, such as government, finance and healthcare, more stringent regulations are being drafted and enforced that are requiring companies to maintain better data privacy and security. IT departments are not only mandated by their companies to protect intellectual property, but outside regulatory pressures are also demanding that they do the same in order to remain compliant.
Increasing automation. Workers have often complained about how slow the IT department can be when responding to troubleshooting requests, while the IT department complains of having to fix the same task over and over again on a regular basis. Employees who have grown used to the fast and easy service delivery of their consumer technologies will sometimes grow impatient waiting for a response from their help desk and attempt to "fix" the problem themselves by downloading software without the IT department's approval or using a third-party application to complete their work. Having the ability to automate standard IT tasks in the infrastructure can help reduce the amount of time and resources a company's IT department spends on help desk calls, while minimizing the security risks inherent with the usage of rogue IT applications.
Designing a flexible and personalized virtual workspace. How does a company keep control of their data and manage their critical applications while still allowing for users to work remotely, on the road, evenings and weekends, independently of their traditionally locked-down computing devices? Over the span of one day, a user's job role, location, and time zone can vary greatly, along with the kind of device they may be using. The desired features, capabilities, and access requirements that doctors or financial professionals, for example, can have will fluctuate drastically depending on the physical setting and the hour of the day they are attempting to access information. IT departments need to find a solution that not only provides the end user with the appropriate information they need within a user-friendly interface, but one that also seamlessly integrates with a company's existing hybrid IT infrastructure.
The Path to Workspace Virtualization
The rising need for IT operational excellence, improved user experience, better security and increased compliance has created a perfect storm for the IT department. End users are demanding a workplace experience that is similar to that of their consumer lifestyle - one of instant gratification. The "I want it, and I want it now," mentality has left IT management searching for answers for the inevitable need for self-servicing.
Achieving an easy-to-manage, low-cost, automated and secure virtualized IT environment can be achieved with workspace virtualization. The benefits provided by workspace virtualization can meet the demands of both end users and IT managers, while also providing a foundation for the inevitable need for more self-service within an enterprise IT environment. With workspace virtualization, IT departments and end users are given a lightweight, independent technology that provides context awareness and automation capabilities to its IT applications, while seamlessly integrating with an existing hybrid application delivery infrastructure. A context-aware virtualized workspace allows IT managers to attach rules governing computer access based on a user's circumstances, without regard to device type, location or time of day. In short, workspace virtualization enables enterprises to operate more efficiently while simultaneously lowering the costs of daily operations. It frees up an IT department's staff from constant support requests and it satisfies the "do-it-yourself" urge in every modern consumer.
What's more, workspace virtualization enables IT to centrally deliver, manage, and secure the key elements of a user's computing experience, independent of workstyles and devices. This also appeases some of the headaches faced by enterprises struggling with liability and compliance issues. With a carefully deployed workspace virtualization solution, gone are the days of IT nightmares, and here to stay is a vastly more productive IT experience where the enterprise, the consumer and the IT department are in perfect harmony.
Context Awareness: A Virtual Workspace that Adapts with Users
Within the IT environment, context awareness refers to the idea that an end user's virtual workspace can both sense and react based on their environment. With context-aware technology, IT managers can provide end users with workspace personalization while maintaining security and regulatory compliance oversight, without hands-on intervention. Context-aware technology can automatically prevent unauthorized actions such as executing certain applications and using removable disks. These restrictions can be added or removed based on a user's context as it changes, 24/7. IT can also automate all day-to-day tasks and combine them into run-books, saving time on about 80% of manual tasks. And, ultimately, IT can introduce self-servicing, where users can request and be automatically approved for services directly - based on a user's circumstances. Workspaces that are context-aware can provide end users with a fully dynamic desktop environment, while allowing IT managers to retain full control and management of an organization's IT structure.
WebRTC sits at the intersection between VoIP and the Web. As such, it poses some interesting challenges for those developing services on top of it, but also for those who need to test and monitor these services. In his session at WebRTC Summit, Tsahi Levent-Levi, co-founder of testRTC, reviewed the various challenges posed by WebRTC when it comes to testing and monitoring and on ways to overcome them.
Oct. 26, 2016 05:00 PM EDT Reads: 4,198
"Matrix is an ambitious open standard and implementation that's set up to break down the fragmentation problems that exist in IP messaging and VoIP communication," explained John Woolf, Technical Evangelist at Matrix, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Oct. 26, 2016 05:00 PM EDT Reads: 9,042
In his general session at 18th Cloud Expo, Lee Atchison, Principal Cloud Architect and Advocate at New Relic, discussed cloud as a ‘better data center’ and how it adds new capacity (faster) and improves application availability (redundancy). The cloud is a ‘Dynamic Tool for Dynamic Apps’ and resource allocation is an integral part of your application architecture, so use only the resources you need and allocate /de-allocate resources on the fly.
Oct. 26, 2016 04:00 PM EDT Reads: 3,820
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the ‘digital exhaust’ from the delivery toolchain, "pervasive" and "cognitive" computing, APIs and services, mobile devices and applications, the Internet of Things, and now even blockchain. In this power panel at @...
Oct. 26, 2016 04:00 PM EDT Reads: 2,115
SYS-CON Events announced today that SoftNet Solutions will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. SoftNet Solutions specializes in Enterprise Solutions for Hadoop and Big Data. It offers customers the most open, robust, and value-conscious portfolio of solutions, services, and tools for the shortest route to success with Big Data. The unique differentiator is the ability to architect and ...
Oct. 26, 2016 03:30 PM EDT Reads: 1,078
SYS-CON Events announced today that Embotics, the cloud automation company, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Embotics is the cloud automation company for IT organizations and service providers that need to improve provisioning or enable self-service capabilities. With a relentless focus on delivering a premier user experience and unmatched customer support, Embotics is the fas...
Oct. 26, 2016 02:00 PM EDT Reads: 1,000
SYS-CON Events announced today that MathFreeOn will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. MathFreeOn is Software as a Service (SaaS) used in Engineering and Math education. Write scripts and solve math problems online. MathFreeOn provides online courses for beginners or amateurs who have difficulties in writing scripts. In accordance with various mathematical topics, there are more tha...
Oct. 26, 2016 01:30 PM EDT Reads: 1,109
SYS-CON Events announced today that Niagara Networks will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Niagara Networks offers the highest port-density systems, and the most complete Next-Generation Network Visibility systems including Network Packet Brokers, Bypass Switches, and Network TAPs.
Oct. 26, 2016 01:15 PM EDT Reads: 1,407
The best way to leverage your Cloud Expo presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering Cloud Expo and @ThingsExpo will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at Cloud Expo. Product announcements during our show provide your company with the most reach through our targeted audiences.
Oct. 26, 2016 01:00 PM EDT Reads: 5,017
@ThingsExpo has been named the Top 5 Most Influential Internet of Things Brand by Onalytica in the ‘The Internet of Things Landscape 2015: Top 100 Individuals and Brands.' Onalytica analyzed Twitter conversations around the #IoT debate to uncover the most influential brands and individuals driving the conversation. Onalytica captured data from 56,224 users. The PageRank based methodology they use to extract influencers on a particular topic (tweets mentioning #InternetofThings or #IoT in this ...
Oct. 26, 2016 12:45 PM EDT Reads: 8,567
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, will discuss how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team a...
Oct. 26, 2016 12:45 PM EDT Reads: 616
Virgil consists of an open-source encryption library, which implements Cryptographic Message Syntax (CMS) and Elliptic Curve Integrated Encryption Scheme (ECIES) (including RSA schema), a Key Management API, and a cloud-based Key Management Service (Virgil Keys). The Virgil Keys Service consists of a public key service and a private key escrow service.
Oct. 26, 2016 12:45 PM EDT Reads: 1,169
OnProcess Technology has announced it will be a featured speaker at @ThingsExpo, taking place November 1 - 3, 2016, in Santa Clara, California. Dan Gettens, OnProcess’ Chief Analytics Officer, will discuss how Internet of Things (IoT) data can be leveraged to predict product failures, improve uptime and slash costly inventory stock. @ThingsExpo is an annual gathering of IoT and cloud developers, practitioners and thought-leaders who exchange ideas and insights on topics ranging from Big Data in...
Oct. 26, 2016 12:45 PM EDT Reads: 432
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, will discuss the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
Oct. 26, 2016 12:30 PM EDT Reads: 3,959
In an era of historic innovation fueled by unprecedented access to data and technology, the low cost and risk of entering new markets has leveled the playing field for business. Today, any ambitious innovator can easily introduce a new application or product that can reinvent business models and transform the client experience. In their Day 2 Keynote at 19th Cloud Expo, Mercer Rowe, IBM Vice President of Strategic Alliances, and Raejeanne Skillern, Intel Vice President of Data Center Group and ...
Oct. 26, 2016 12:15 PM EDT Reads: 1,617
There is growing need for data-driven applications and the need for digital platforms to build these apps. In his session at 19th Cloud Expo, Muddu Sudhakar, VP and GM of Security & IoT at Splunk, will cover different PaaS solutions and Big Data platforms that are available to build applications. In addition, AI and machine learning are creating new requirements that developers need in the building of next-gen apps. The next-generation digital platforms have some of the past platform needs a...
Oct. 26, 2016 11:45 AM EDT Reads: 2,368
I'm a lonely sensor. I spend all day telling the world how I'm feeling, but none of the other sensors seem to care. I want to be connected. I want to build relationships with other sensors to be more useful for my human. I want my human to understand that when my friends next door are too hot for a while, I'll soon be flaming. And when all my friends go outside without me, I may be left behind. Don't just log my data; use the relationship graph. In his session at @ThingsExpo, Ryan Boyd, Engi...
Oct. 26, 2016 11:45 AM EDT Reads: 1,908
Successful digital transformation requires new organizational competencies and capabilities. Research tells us that the biggest impediment to successful transformation is human; consequently, the biggest enabler is a properly skilled and empowered workforce. In the digital age, new individual and collective competencies are required. In his session at 19th Cloud Expo, Bob Newhouse, CEO and founder of Agilitiv, will draw together recent research and lessons learned from emerging and established ...
Oct. 26, 2016 11:45 AM EDT Reads: 1,544
Smart Cities are here to stay, but for their promise to be delivered, the data they produce must not be put in new siloes. In his session at @ThingsExpo, Mathias Herberts, Co-founder and CTO of Cityzen Data, will deep dive into best practices that will ensure a successful smart city journey.
Oct. 26, 2016 11:00 AM EDT Reads: 3,203
More and more brands have jumped on the IoT bandwagon. We have an excess of wearables – activity trackers, smartwatches, smart glasses and sneakers, and more that track seemingly endless datapoints. However, most consumers have no idea what “IoT” means. Creating more wearables that track data shouldn't be the aim of brands; delivering meaningful, tangible relevance to their users should be. We're in a period in which the IoT pendulum is still swinging. Initially, it swung toward "smart for smar...
Oct. 26, 2016 10:30 AM EDT Reads: 1,179