|By Toddy Mladenov||
|August 6, 2013 08:06 PM EDT||
While reading the news yesterday I stumbled upon the following article in Puget Sound Business Journal - Why is Microsoft alienating its biggest customers? IT pros want TechNet back. Everybody has the right to complain and sign a petition but more important is to understand the message Microsoft sends. Some think of it as "Microsoft doesn't care about IT Pros anymore", and they may be right; but the message sounds to me more like "Hey, IT Pros - the world is changing!" Although I think Microsoft could be a little bit more responsive to the complaints, I don't think IT Pros should be so worried. Here is why.
The Problem With The Downloads
While $349 annually for the whole collection of Microsoft software is a very attractive price I think free software is a better option. Although slow, Microsoft showed its commitment to change in the last few years. Although I don't think that Microsoft will ever release Windows (client or server) under Apache license they will continue to provide Beta versions for evaluation for free.
Next, the price Microsoft charges for software will continue to get lower. Just compare how much you paid for Windows 7 license and how much you paid for Windows 8 license - quite significant difference. I do expect the same to happen to other products that are in the consumer category (Office at least).
Last, if you still insist to have unlimited downloads of everything Microsoft then you can subscribe for MSDN. Yes, it is a few hundred dollars more annually but you also get more value from it and… wait! you can now claim yourself as a developer!
The Problem With The Installations
I will admit that I do install software for evaluation quite often. And I have to admit that I hate it! Installing and configuring of software is a huge waste of time if your end goal is to see whether it will work or not. I would rather click a button and have everything I need running in few minutes without the need to download/install/configure. And this is one of the promises of the cloud - you can get the software you need up and running in minutes, do your testing and move on. Well, it may cost few bucks to run it for a day but it is not such a big deal. And, who knows - Microsoft may decide to offer free compute time for evaluation purposes.
The Problem With The IT Pros
The biggest problem I think though is the IT Pros themselves. They still look at their jobs and responsibilities as the people who install software. It is time for IT Pros to understand that in is near the day when software will install the software, and they need to think how to position themselves in this environment. The best option for them is to work closely with the Business Groups and provide the IT services needed to support the business or to transition to a DevOps role that again will provide value for the business.
It is clear that Microsoft understands that the world is changing and the IT as it used to be is nearing its end. It is time also for the IT Pros to understand that just installing software is not a value proposition in the enterprise.
|toddysm 08/08/13 12:53:00 AM EDT|
@Codi: I think we are having much more detailed conversation on your blog.
I think lot of the points are addressed there or on my blog and I don't want to repeat those again and again.
On the self installing software point by pcarlpatrick I hear you that this has been promise since the 70s but 10 years ago I had to install Linux, then Java, then DB2 then WebSphere and now I can get all those + the LB and the FW configured with a click of a button. I personally like this better then spending hours or days using the traditional approach.
|natv 08/07/13 08:18:00 PM EDT|
Your entire article assumes that only 'developers' made use of TechNet.
I'm a SysAdmin, and I've built labs, practiced for Microsoft certifications, etc. all from virtual machines I built from TechNet software.
Microsoft's new "free" is an evaluation copy that expires after 180 days. That may seem like a long time, but I do go back to older labs I have as virtual machines when needed (to test something or try to replicate something in production).
Having an expiration date discourages me from taking the time to install and configure a lab environment in the first place. And no I don't want to just use Azure instead, which is the only reason Microsoft is closing TechNet.
Between Windows 8 (a nightmare to support end-users who can't figure out how to use it) and closing TechNet, it just feels Microsoft is stabbing their IT fans in the back.
|zumarek 08/07/13 05:19:00 PM EDT|
When Microsoft will be capable to install or configure their own apps sure we will just click to see if it works ... for now we are better off doing it ourselves ...
|pcarlpatrick 08/07/13 05:05:00 PM EDT|
I just read the part about IT Pro's and software installing itself. If you work with software every day your view is that is a long way off. I have several hundred Win 7, Server 2003, Server 2008r2, Server 2012 issues. Not to mention MS SQL, Microsoft Dynamics, Adobe, Mac X and on and on and on.
Anyone who works with software understands that if vendor or programmer (insert name) can't get their software to update correctly would know someday software may install, update and manage itself but not any day soon.
Vendors and Pundits have been saying this type of stuff since the 70s and it's worse today that ever and way way more complex.
|LVNeptune 08/07/13 05:00:00 PM EDT|
We must have differing opinions on "A few hundred dollars" The closest thing we are getting that has similar products is $6,119.00 for the first year.
|pcarlpatrick 08/07/13 04:51:00 PM EDT|
The TechNet account is not for free software, it is for specific test software that may be needed for a new implementation or software that is an older version that you need for a specific use move, debugging, testing of an older app.
It is part of my Microsoft tool kit. I use various version to test all types of issues Maybe someone has a old version that I am upgrading, and I don't have the old version, maybe I am testing something on several versions.
It is also for training and working on new design and ensuring the new works with the old. Many of these test cases last longer than an evaluation period. Right now that is going on with my migration to Windows 2012. I have tried the evaluation versions and guess what they expired. I had some issues, put the implementation on hold for new iron and san, many times it last longer.
I could go on and give many specific examples. The point is my TechNet sub allows me to react quickly, put projects on hold debut issues on older apps quickly.
Non of these uses and needs are addresses by Microsoft. We will never keep its schedule but rather our business sets and resets the schedule.
I am totally put out by this self serving decision and Microsoft putting it to me for no reason.
|steve tretakis 08/07/13 04:41:00 PM EDT|
Really? Build an multi-forest AD in the cloud to test and evaluate changes? or rebuild every 180 days in my internal VM farm? In my 20 yrs of being in IT and as an MCT, I have no clue as to what MS thought they would achieve by kicking all of their supporters in their collective B.....
|SusanB 08/07/13 04:30:00 PM EDT|
"Microsoft may decide to offer free compute time for evaluation purposes"
Exactly what I am asking for as a shareholder and what they should have been doing. Instead of shutting down technet, give ITpros the same offer that is provided on MSDN and give a credit for time on Azure.
Once there the ITpros will see there are virtual machines to deploy. BUT...and here's the but... please do realize and recognize that we are moving from legacy systems to new systems.
So please do not throw out the bath water and the baby and the bath tub by throwing out this access to legacy systems and testing in our own labs and in our own means.
I cannot recreate by existing server in virtual labs. I cannot test out migration strategies to the cloud with 90 day evals. A virtual lab of the product I'm running does not recreate the AD structure and deployment I have.
The world is indeed changing. So change it not unplug it or throw it away. Just last May an announcement was made that Office 365 was coming to Technet. Yes! I said let people get familiar with it. Instead what did they do not two months later? Kill it off.
Microsoft is not helping their own transition to the cloud by the killing off of Technet.
I still need to install software in order to make sure where it goes next.
If you don't understand that, you don't understand the state of the marketplace right now.
And for a shareholder of Microsoft, their recent actions here, really concern me.
|CodySkidmore 08/07/13 04:07:00 PM EDT|
Toddy Mladenov, I wanted to make a few points about your article.
Free Evaluations: see here
TechNet: see here
MSDN: see here
Installations And Azure
Additionally, saying Azure costs a few bucks is disputable. The services required to perform lab testing in the cloud is certainly more than a few bucks a day. It is difficult to know how much because the fee schedule for Azure is so complex, we cannot adequately project cost.
The Problem with IT Pros
You allude to Microsoft knowing what’s best for us. Under the circumstances, Microsoft is hardly in a position to give us advice. From our perspective, switching to Azure is better for Microsoft not necessarily us. I’d like to remind you, companies and their IT staffs are Microsoft’s customers. You seem to have inverted the relationship. IT professionals focus on non-cloud solutions because their customers demand it. The facts don’t support your assertion that the traditional role of IT is near its end.
The public should read up on this subject and draw its own conclusions. Read comments left by nearly 9,000 IT professionals on the petition and elsewhere on the Internet. The following links will help.
Internet Discussions: see here
Petition Comments: see here
Our Blog: see here
Through WebRTC, audio and video communications are being embedded more easily than ever into applications, helping carriers, enterprises and independent software vendors deliver greater functionality to their end users. With today’s business world increasingly focused on outcomes, users’ growing calls for ease of use, and businesses craving smarter, tighter integration, what’s the next step in delivering a richer, more immersive experience? That richer, more fully integrated experience comes about through a Communications Platform as a Service which allows for messaging, screen sharing, video...
Sep. 1, 2015 11:45 AM EDT Reads: 670
SYS-CON Events announced today that Pythian, a global IT services company specializing in helping companies leverage disruptive technologies to optimize revenue-generating systems, has been named “Bronze Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Founded in 1997, Pythian is a global IT services company that helps companies compete by adopting disruptive technologies such as cloud, Big Data, advanced analytics, and DevOps to advance innovation and increase agility. Specializing in designing, imple...
Sep. 1, 2015 11:45 AM EDT Reads: 318
As more and more data is generated from a variety of connected devices, the need to get insights from this data and predict future behavior and trends is increasingly essential for businesses. Real-time stream processing is needed in a variety of different industries such as Manufacturing, Oil and Gas, Automobile, Finance, Online Retail, Smart Grids, and Healthcare. Azure Stream Analytics is a fully managed distributed stream computation service that provides low latency, scalable processing of streaming data in the cloud with an enterprise grade SLA. It features built-in integration with Azur...
Sep. 1, 2015 11:15 AM EDT Reads: 225
SYS-CON Events announced today that Micron Technology, Inc., a global leader in advanced semiconductor systems, will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Micron’s broad portfolio of high-performance memory technologies – including DRAM, NAND and NOR Flash – is the basis for solid state drives, modules, multichip packages and other system solutions. Backed by more than 35 years of technology leadership, Micron's memory solutions enable the world's most innovative computing, consumer,...
Sep. 1, 2015 09:45 AM EDT Reads: 237
Contrary to mainstream media attention, the multiple possibilities of how consumer IoT will transform our everyday lives aren’t the only angle of this headline-gaining trend. There’s a huge opportunity for “industrial IoT” and “Smart Cities” to impact the world in the same capacity – especially during critical situations. For example, a community water dam that needs to release water can leverage embedded critical communications logic to alert the appropriate individuals, on the right device, as soon as they are needed to take action.
Sep. 1, 2015 09:00 AM EDT
As more intelligent IoT applications shift into gear, they’re merging into the ever-increasing traffic flow of the Internet. It won’t be long before we experience bottlenecks, as IoT traffic peaks during rush hours. Organizations that are unprepared will find themselves by the side of the road unable to cross back into the fast lane. As billions of new devices begin to communicate and exchange data – will your infrastructure be scalable enough to handle this new interconnected world?
Sep. 1, 2015 08:00 AM EDT Reads: 166
While many app developers are comfortable building apps for the smartphone, there is a whole new world out there. In his session at @ThingsExpo, Narayan Sainaney, Co-founder and CTO of Mojio, will discuss how the business case for connected car apps is growing and, with open platform companies having already done the heavy lifting, there really is no barrier to entry.
Sep. 1, 2015 08:00 AM EDT Reads: 146
With the Apple Watch making its way onto wrists all over the world, it’s only a matter of time before it becomes a staple in the workplace. In fact, Forrester reported that 68 percent of technology and business decision-makers characterize wearables as a top priority for 2015. Recognizing their business value early on, FinancialForce.com was the first to bring ERP to wearables, helping streamline communication across front and back office functions. In his session at @ThingsExpo, Kevin Roberts, GM of Platform at FinancialForce.com, will discuss the value of business applications on wearable ...
Sep. 1, 2015 08:00 AM EDT
WebRTC has had a real tough three or four years, and so have those working with it. Only a few short years ago, the development world were excited about WebRTC and proclaiming how awesome it was. You might have played with the technology a couple of years ago, only to find the extra infrastructure requirements were painful to implement and poorly documented. This probably left a bitter taste in your mouth, especially when things went wrong.
Sep. 1, 2015 03:00 AM EDT Reads: 463
Too often with compelling new technologies market participants become overly enamored with that attractiveness of the technology and neglect underlying business drivers. This tendency, what some call the “newest shiny object syndrome,” is understandable given that virtually all of us are heavily engaged in technology. But it is also mistaken. Without concrete business cases driving its deployment, IoT, like many other technologies before it, will fade into obscurity.
Aug. 31, 2015 09:00 PM EDT Reads: 376
The Internet of Things is in the early stages of mainstream deployment but it promises to unlock value and rapidly transform how organizations manage, operationalize, and monetize their assets. IoT is a complex structure of hardware, sensors, applications, analytics and devices that need to be able to communicate geographically and across all functions. Once the data is collected from numerous endpoints, the challenge then becomes converting it into actionable insight.
Aug. 31, 2015 07:00 PM EDT
Consumer IoT applications provide data about the user that just doesn’t exist in traditional PC or mobile web applications. This rich data, or “context,” enables the highly personalized consumer experiences that characterize many consumer IoT apps. This same data is also providing brands with unprecedented insight into how their connected products are being used, while, at the same time, powering highly targeted engagement and marketing opportunities. In his session at @ThingsExpo, Nathan Treloar, President and COO of Bebaio, will explore examples of brands transforming their businesses by t...
Aug. 31, 2015 06:00 PM EDT Reads: 247
With the proliferation of connected devices underpinning new Internet of Things systems, Brandon Schulz, Director of Luxoft IoT – Retail, will be looking at the transformation of the retail customer experience in brick and mortar stores in his session at @ThingsExpo. Questions he will address include: Will beacons drop to the wayside like QR codes, or be a proximity-based profit driver? How will the customer experience change in stores of all types when everything can be instrumented and analyzed? As an area of investment, how might a retail company move towards an innovation methodolo...
Aug. 31, 2015 02:30 PM EDT Reads: 467
The Internet of Things (IoT) is about the digitization of physical assets including sensors, devices, machines, gateways, and the network. It creates possibilities for significant value creation and new revenue generating business models via data democratization and ubiquitous analytics across IoT networks. The explosion of data in all forms in IoT requires a more robust and broader lens in order to enable smarter timely actions and better outcomes. Business operations become the key driver of IoT applications and projects. Business operations, IT, and data scientists need advanced analytics t...
Aug. 31, 2015 02:30 PM EDT Reads: 423
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
Aug. 31, 2015 11:30 AM EDT Reads: 904
In his session at @ThingsExpo, Lee Williams, a producer of the first smartphones and tablets, will talk about how he is now applying his experience in mobile technology to the design and development of the next generation of Environmental and Sustainability Services at ETwater. He will explain how M2M controllers work through wirelessly connected remote controls; and specifically delve into a retrofit option that reverse-engineers control codes of existing conventional controller systems so they don't have to be replaced and are instantly converted to become smart, connected devices.
Aug. 31, 2015 09:30 AM EDT Reads: 125
SYS-CON Events announced today that IceWarp will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. IceWarp, the leader of cloud and on-premise messaging, delivers secured email, chat, documents, conferencing and collaboration to today's mobile workforce, all in one unified interface
Aug. 31, 2015 04:00 AM EDT Reads: 431
Akana has announced the availability of the new Akana Healthcare Solution. The API-driven solution helps healthcare organizations accelerate their transition to being secure, digitally interoperable businesses. It leverages the Health Level Seven International Fast Healthcare Interoperability Resources (HL7 FHIR) standard to enable broader business use of medical data. Akana developed the Healthcare Solution in response to healthcare businesses that want to increase electronic, multi-device access to health records while reducing operating costs and complying with government regulations.
Aug. 26, 2015 07:00 AM EDT Reads: 197
For IoT to grow as quickly as analyst firms’ project, a lot is going to fall on developers to quickly bring applications to market. But the lack of a standard development platform threatens to slow growth and make application development more time consuming and costly, much like we’ve seen in the mobile space. In his session at @ThingsExpo, Mike Weiner, Product Manager of the Omega DevCloud with KORE Telematics Inc., discussed the evolving requirements for developers as IoT matures and conducted a live demonstration of how quickly application development can happen when the need to comply wit...
Aug. 2, 2015 11:15 AM EDT Reads: 559
The Internet of Everything (IoE) brings together people, process, data and things to make networked connections more relevant and valuable than ever before – transforming information into knowledge and knowledge into wisdom. IoE creates new capabilities, richer experiences, and unprecedented opportunities to improve business and government operations, decision making and mission support capabilities.
Aug. 1, 2015 10:00 AM EDT Reads: 490