|By Toddy Mladenov||
|August 6, 2013 08:06 PM EDT||
While reading the news yesterday I stumbled upon the following article in Puget Sound Business Journal - Why is Microsoft alienating its biggest customers? IT pros want TechNet back. Everybody has the right to complain and sign a petition but more important is to understand the message Microsoft sends. Some think of it as "Microsoft doesn't care about IT Pros anymore", and they may be right; but the message sounds to me more like "Hey, IT Pros - the world is changing!" Although I think Microsoft could be a little bit more responsive to the complaints, I don't think IT Pros should be so worried. Here is why.
The Problem With The Downloads
While $349 annually for the whole collection of Microsoft software is a very attractive price I think free software is a better option. Although slow, Microsoft showed its commitment to change in the last few years. Although I don't think that Microsoft will ever release Windows (client or server) under Apache license they will continue to provide Beta versions for evaluation for free.
Next, the price Microsoft charges for software will continue to get lower. Just compare how much you paid for Windows 7 license and how much you paid for Windows 8 license - quite significant difference. I do expect the same to happen to other products that are in the consumer category (Office at least).
Last, if you still insist to have unlimited downloads of everything Microsoft then you can subscribe for MSDN. Yes, it is a few hundred dollars more annually but you also get more value from it and… wait! you can now claim yourself as a developer!
The Problem With The Installations
I will admit that I do install software for evaluation quite often. And I have to admit that I hate it! Installing and configuring of software is a huge waste of time if your end goal is to see whether it will work or not. I would rather click a button and have everything I need running in few minutes without the need to download/install/configure. And this is one of the promises of the cloud - you can get the software you need up and running in minutes, do your testing and move on. Well, it may cost few bucks to run it for a day but it is not such a big deal. And, who knows - Microsoft may decide to offer free compute time for evaluation purposes.
The Problem With The IT Pros
The biggest problem I think though is the IT Pros themselves. They still look at their jobs and responsibilities as the people who install software. It is time for IT Pros to understand that in is near the day when software will install the software, and they need to think how to position themselves in this environment. The best option for them is to work closely with the Business Groups and provide the IT services needed to support the business or to transition to a DevOps role that again will provide value for the business.
It is clear that Microsoft understands that the world is changing and the IT as it used to be is nearing its end. It is time also for the IT Pros to understand that just installing software is not a value proposition in the enterprise.
|toddysm 08/08/13 12:53:00 AM EDT|
@Codi: I think we are having much more detailed conversation on your blog.
I think lot of the points are addressed there or on my blog and I don't want to repeat those again and again.
On the self installing software point by pcarlpatrick I hear you that this has been promise since the 70s but 10 years ago I had to install Linux, then Java, then DB2 then WebSphere and now I can get all those + the LB and the FW configured with a click of a button. I personally like this better then spending hours or days using the traditional approach.
|natv 08/07/13 08:18:00 PM EDT|
Your entire article assumes that only 'developers' made use of TechNet.
I'm a SysAdmin, and I've built labs, practiced for Microsoft certifications, etc. all from virtual machines I built from TechNet software.
Microsoft's new "free" is an evaluation copy that expires after 180 days. That may seem like a long time, but I do go back to older labs I have as virtual machines when needed (to test something or try to replicate something in production).
Having an expiration date discourages me from taking the time to install and configure a lab environment in the first place. And no I don't want to just use Azure instead, which is the only reason Microsoft is closing TechNet.
Between Windows 8 (a nightmare to support end-users who can't figure out how to use it) and closing TechNet, it just feels Microsoft is stabbing their IT fans in the back.
|zumarek 08/07/13 05:19:00 PM EDT|
When Microsoft will be capable to install or configure their own apps sure we will just click to see if it works ... for now we are better off doing it ourselves ...
|pcarlpatrick 08/07/13 05:05:00 PM EDT|
I just read the part about IT Pro's and software installing itself. If you work with software every day your view is that is a long way off. I have several hundred Win 7, Server 2003, Server 2008r2, Server 2012 issues. Not to mention MS SQL, Microsoft Dynamics, Adobe, Mac X and on and on and on.
Anyone who works with software understands that if vendor or programmer (insert name) can't get their software to update correctly would know someday software may install, update and manage itself but not any day soon.
Vendors and Pundits have been saying this type of stuff since the 70s and it's worse today that ever and way way more complex.
|LVNeptune 08/07/13 05:00:00 PM EDT|
We must have differing opinions on "A few hundred dollars" The closest thing we are getting that has similar products is $6,119.00 for the first year.
|pcarlpatrick 08/07/13 04:51:00 PM EDT|
The TechNet account is not for free software, it is for specific test software that may be needed for a new implementation or software that is an older version that you need for a specific use move, debugging, testing of an older app.
It is part of my Microsoft tool kit. I use various version to test all types of issues Maybe someone has a old version that I am upgrading, and I don't have the old version, maybe I am testing something on several versions.
It is also for training and working on new design and ensuring the new works with the old. Many of these test cases last longer than an evaluation period. Right now that is going on with my migration to Windows 2012. I have tried the evaluation versions and guess what they expired. I had some issues, put the implementation on hold for new iron and san, many times it last longer.
I could go on and give many specific examples. The point is my TechNet sub allows me to react quickly, put projects on hold debut issues on older apps quickly.
Non of these uses and needs are addresses by Microsoft. We will never keep its schedule but rather our business sets and resets the schedule.
I am totally put out by this self serving decision and Microsoft putting it to me for no reason.
|steve tretakis 08/07/13 04:41:00 PM EDT|
Really? Build an multi-forest AD in the cloud to test and evaluate changes? or rebuild every 180 days in my internal VM farm? In my 20 yrs of being in IT and as an MCT, I have no clue as to what MS thought they would achieve by kicking all of their supporters in their collective B.....
|SusanB 08/07/13 04:30:00 PM EDT|
"Microsoft may decide to offer free compute time for evaluation purposes"
Exactly what I am asking for as a shareholder and what they should have been doing. Instead of shutting down technet, give ITpros the same offer that is provided on MSDN and give a credit for time on Azure.
Once there the ITpros will see there are virtual machines to deploy. BUT...and here's the but... please do realize and recognize that we are moving from legacy systems to new systems.
So please do not throw out the bath water and the baby and the bath tub by throwing out this access to legacy systems and testing in our own labs and in our own means.
I cannot recreate by existing server in virtual labs. I cannot test out migration strategies to the cloud with 90 day evals. A virtual lab of the product I'm running does not recreate the AD structure and deployment I have.
The world is indeed changing. So change it not unplug it or throw it away. Just last May an announcement was made that Office 365 was coming to Technet. Yes! I said let people get familiar with it. Instead what did they do not two months later? Kill it off.
Microsoft is not helping their own transition to the cloud by the killing off of Technet.
I still need to install software in order to make sure where it goes next.
If you don't understand that, you don't understand the state of the marketplace right now.
And for a shareholder of Microsoft, their recent actions here, really concern me.
|CodySkidmore 08/07/13 04:07:00 PM EDT|
Toddy Mladenov, I wanted to make a few points about your article.
Free Evaluations: see here
TechNet: see here
MSDN: see here
Installations And Azure
Additionally, saying Azure costs a few bucks is disputable. The services required to perform lab testing in the cloud is certainly more than a few bucks a day. It is difficult to know how much because the fee schedule for Azure is so complex, we cannot adequately project cost.
The Problem with IT Pros
You allude to Microsoft knowing what’s best for us. Under the circumstances, Microsoft is hardly in a position to give us advice. From our perspective, switching to Azure is better for Microsoft not necessarily us. I’d like to remind you, companies and their IT staffs are Microsoft’s customers. You seem to have inverted the relationship. IT professionals focus on non-cloud solutions because their customers demand it. The facts don’t support your assertion that the traditional role of IT is near its end.
The public should read up on this subject and draw its own conclusions. Read comments left by nearly 9,000 IT professionals on the petition and elsewhere on the Internet. The following links will help.
Internet Discussions: see here
Petition Comments: see here
Our Blog: see here
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
Nov. 28, 2014 05:00 PM EST Reads: 1,265
Cultural, regulatory, environmental, political and economic (CREPE) conditions over the past decade are creating cross-industry solution spaces that require processes and technologies from both the Internet of Things (IoT), and Data Management and Analytics (DMA). These solution spaces are evolving into Sensor Analytics Ecosystems (SAE) that represent significant new opportunities for organizations of all types. Public Utilities throughout the world, providing electricity, natural gas and water, are pursuing SmartGrid initiatives that represent one of the more mature examples of SAE. We have s...
Nov. 27, 2014 04:00 PM EST Reads: 1,342
The security devil is always in the details of the attack: the ones you've endured, the ones you prepare yourself to fend off, and the ones that, you fear, will catch you completely unaware and defenseless. The Internet of Things (IoT) is nothing if not an endless proliferation of details. It's the vision of a world in which continuous Internet connectivity and addressability is embedded into a growing range of human artifacts, into the natural world, and even into our smartphones, appliances, and physical persons. In the IoT vision, every new "thing" - sensor, actuator, data source, data con...
Nov. 27, 2014 04:00 PM EST Reads: 1,679
The Internet of Things is tied together with a thin strand that is known as time. Coincidentally, at the core of nearly all data analytics is a timestamp. When working with time series data there are a few core principles that everyone should consider, especially across datasets where time is the common boundary. In his session at Internet of @ThingsExpo, Jim Scott, Director of Enterprise Strategy & Architecture at MapR Technologies, discussed single-value, geo-spatial, and log time series data. By focusing on enterprise applications and the data center, he will use OpenTSDB as an example t...
Nov. 27, 2014 03:00 PM EST Reads: 1,501
How do APIs and IoT relate? The answer is not as simple as merely adding an API on top of a dumb device, but rather about understanding the architectural patterns for implementing an IoT fabric. There are typically two or three trends: Exposing the device to a management framework Exposing that management framework to a business centric logic Exposing that business layer and data to end users. This last trend is the IoT stack, which involves a new shift in the separation of what stuff happens, where data lives and where the interface lies. For instance, it's a mix of architectural styles ...
Nov. 27, 2014 03:00 PM EST Reads: 1,352
An entirely new security model is needed for the Internet of Things, or is it? Can we save some old and tested controls for this new and different environment? In his session at @ThingsExpo, New York's at the Javits Center, Davi Ottenheimer, EMC Senior Director of Trust, reviewed hands-on lessons with IoT devices and reveal a new risk balance you might not expect. Davi Ottenheimer, EMC Senior Director of Trust, has more than nineteen years' experience managing global security operations and assessments, including a decade of leading incident response and digital forensics. He is co-author of t...
Nov. 27, 2014 01:00 PM EST Reads: 1,699
The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, discussed how for this to be effective you not only need to have infrastructure and operational models capable of utilizing this new phenomenon, but increasingly service providers will need to convince a skeptical public to participate. Get ready to show them the money!
Nov. 27, 2014 11:00 AM EST Reads: 1,316
The Internet of Things will put IT to its ultimate test by creating infinite new opportunities to digitize products and services, generate and analyze new data to improve customer satisfaction, and discover new ways to gain a competitive advantage across nearly every industry. In order to help corporate business units to capitalize on the rapidly evolving IoT opportunities, IT must stand up to a new set of challenges. In his session at @ThingsExpo, Jeff Kaplan, Managing Director of THINKstrategies, will examine why IT must finally fulfill its role in support of its SBUs or face a new round of...
Nov. 27, 2014 10:00 AM EST Reads: 1,255
One of the biggest challenges when developing connected devices is identifying user value and delivering it through successful user experiences. In his session at Internet of @ThingsExpo, Mike Kuniavsky, Principal Scientist, Innovation Services at PARC, described an IoT-specific approach to user experience design that combines approaches from interaction design, industrial design and service design to create experiences that go beyond simple connected gadgets to create lasting, multi-device experiences grounded in people's real needs and desires.
Nov. 27, 2014 08:00 AM EST Reads: 1,271
Enthusiasm for the Internet of Things has reached an all-time high. In 2013 alone, venture capitalists spent more than $1 billion dollars investing in the IoT space. With "smart" appliances and devices, IoT covers wearable smart devices, cloud services to hardware companies. Nest, a Google company, detects temperatures inside homes and automatically adjusts it by tracking its user's habit. These technologies are quickly developing and with it come challenges such as bridging infrastructure gaps, abiding by privacy concerns and making the concept a reality. These challenges can't be addressed w...
Nov. 27, 2014 07:45 AM EST Reads: 1,549
The Domain Name Service (DNS) is one of the most important components in networking infrastructure, enabling users and services to access applications by translating URLs (names) into IP addresses (numbers). Because every icon and URL and all embedded content on a website requires a DNS lookup loading complex sites necessitates hundreds of DNS queries. In addition, as more internet-enabled ‘Things' get connected, people will rely on DNS to name and find their fridges, toasters and toilets. According to a recent IDG Research Services Survey this rate of traffic will only grow. What's driving t...
Nov. 27, 2014 07:00 AM EST Reads: 1,524
Scott Jenson leads a project called The Physical Web within the Chrome team at Google. Project members are working to take the scalability and openness of the web and use it to talk to the exponentially exploding range of smart devices. Nearly every company today working on the IoT comes up with the same basic solution: use my server and you'll be fine. But if we really believe there will be trillions of these devices, that just can't scale. We need a system that is open a scalable and by using the URL as a basic building block, we open this up and get the same resilience that the web enjoys.
Nov. 27, 2014 06:45 AM EST Reads: 1,419
Connected devices and the Internet of Things are getting significant momentum in 2014. In his session at Internet of @ThingsExpo, Jim Hunter, Chief Scientist & Technology Evangelist at Greenwave Systems, examined three key elements that together will drive mass adoption of the IoT before the end of 2015. The first element is the recent advent of robust open source protocols (like AllJoyn and WebRTC) that facilitate M2M communication. The second is broad availability of flexible, cost-effective storage designed to handle the massive surge in back-end data in a world where timely analytics is e...
Nov. 27, 2014 06:45 AM EST Reads: 1,356
We are reaching the end of the beginning with WebRTC, and real systems using this technology have begun to appear. One challenge that faces every WebRTC deployment (in some form or another) is identity management. For example, if you have an existing service – possibly built on a variety of different PaaS/SaaS offerings – and you want to add real-time communications you are faced with a challenge relating to user management, authentication, authorization, and validation. Service providers will want to use their existing identities, but these will have credentials already that are (hopefully) i...
Nov. 27, 2014 04:00 AM EST Reads: 1,266
"Matrix is an ambitious open standard and implementation that's set up to break down the fragmentation problems that exist in IP messaging and VoIP communication," explained John Woolf, Technical Evangelist at Matrix, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Nov. 27, 2014 04:00 AM EST Reads: 1,218
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at @ThingsExpo, Robin Raymond, Chief Architect at Hookflash, will walk through the shifting landscape of traditional telephone and voice services ...
Nov. 26, 2014 02:00 PM EST Reads: 1,650
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at Internet of @ThingsExpo, James Kirkland, Chief Architect for the Internet of Things and Intelligent Systems at Red Hat, described how to revolutioniz...
Nov. 24, 2014 07:00 PM EST Reads: 1,741
Bit6 today issued a challenge to the technology community implementing Web Real Time Communication (WebRTC). To leap beyond WebRTC’s significant limitations and fully leverage its underlying value to accelerate innovation, application developers need to consider the entire communications ecosystem.
Nov. 24, 2014 12:00 PM EST Reads: 1,640
The definition of IoT is not new, in fact it’s been around for over a decade. What has changed is the public's awareness that the technology we use on a daily basis has caught up on the vision of an always on, always connected world. If you look into the details of what comprises the IoT, you’ll see that it includes everything from cloud computing, Big Data analytics, “Things,” Web communication, applications, network, storage, etc. It is essentially including everything connected online from hardware to software, or as we like to say, it’s an Internet of many different things. The difference ...
Nov. 24, 2014 11:00 AM EST Reads: 1,775
Cloud Expo 2014 TV commercials will feature @ThingsExpo, which was launched in June, 2014 at New York City's Javits Center as the largest 'Internet of Things' event in the world.
Nov. 24, 2014 09:00 AM EST Reads: 1,807