Click here to close now.



Welcome!

Java IoT Authors: Liz McMillan, Pat Romanski, Elizabeth White, Scott Allen, SmartBear Blog

Related Topics: Microservices Expo, Java IoT, Industrial IoT, Microsoft Cloud, Agile Computing

Microservices Expo: Article

Achieve Software Quality Improvements via Outsourcing

Offshore product development (OPD) of software involves a lot more than just cutting costs and accelerating time-to-market

Contrary to common misconceptions, offshore product development (OPD) of software involves a lot more than just cutting costs and accelerating time-to-market. Savvy companies know OPD enables them to improve the quality of their software.

Outsourcing software development and independent software testing is a great way for companies to reduce cost, improve quality, cut cycle times, eliminate the need for in-house skills, and increase efficiency.

Unfortunately, far too many companies focus excessively on the benefits of cost savings - and end up paying the price in poor quality software and/or poor testing results.

However, companies that approach offshore product development as an opportunity can improve productivity and software quality by tapping into the skills, expertise and technology that they lack in-house.

The digitization of business has created an increasing reliance on software for internal and customer-facing activities, which in turn has elevated the importance on testing as part of the software development process.

A recent report from analyst company Pierre Audoin Consultants (PAC) supports this assertion. Ninety-one percent of IT departments interviewed by PAC said testing is one of the most important tasks that can be enhanced through outsourcing. The report also revealed that 75% of the companies interviewed already use testing vendors with onshore and offshore capabilities.

Outsourcing should be viewed as a way to improve software quality. Many people simply measure quality using traditional metrics such as open/active defects. To derive maximum benefits from outsourcing you need to analyze the business impact and the return on investment from using your testing team.

To ensure software quality, ask this question of your in-house test team and contract resources: How is your combined testing team helping you keep and satisfy your current customers, and attract more?

To ensure an adequate focus on the quality of the delivered software product, you should also ask:

  • Can I reduce the current cost of quality by 20% or more through a handful of ‘quick wins'?
  • Can I improve quality with my current project budgets?
  • Is my current testing solution able to do more?

Outsourcing activities to experts rather than low-cost offshore firms will help your organization proactively answer the above questions effectively.

In his paper ‘Roadmap to Successful Outsourcing', IEEE editor Wolfgang Strigel pointed out that outsourcing allows organizations to:

  • Realize significant cost-savings for resources. Businesses can take advantage of global resources to cut costs while retaining the permanent foundation of expertise in those areas that represent their competitive differentiator.
  • Use their core staff for strategic work while contracting other activities. This improves company focus and increases margins by using specialty knowledge only when needed, avoiding make-work projects for in-house staff not on a mission-critical path.
  • Shorten delivery cycles and get greater flexibility to ramp resources based on project needs.
  • Access experts through a reliable pool of resources - to confront the challenges of having in-house experts in all areas.

Building a long-term relationship with an outsourcing partner does not have to be dramatic. Serious partners will want to participate in services that can be verified by performance, while they work on and improve the current projects and process frameworks.

Starting with a sample or ‘pilot project' of a controlled size and scope will allow you to measure the results and judge the potential value of the service provider for future projects.

To maximize the value of outsourcing, you need to think about a tailored solution for your company that uses the following types of testing methods and techniques as part of the overall testing methodology:

  • Black Box Testing
  • Compatibility Testing
  • Integration Testing
  • Regression Testing
  • Performance Testing
  • Scalability/Load Testing
  • Security Testing

Your outsourcing partner should also understand the impact of manual efforts associated with test execution during a mission-critical project. Since manual test cases are a way of life in most organizations, your partner should have an effective way of getting manual test cases under control and automating the painfully repetitive areas of manual testing.

Equally important, your partner should be adept at defining and implementing an automation strategy - one that carefully analyzes the areas that can be automated to get maximum time saving and test coverage. This can be achieved by leveraging an ROI model (comparison of the cost of manual execution vs. the cost of automation and maintenance) as well as applying an approach to import/convert manual test cases to automation.

Finally, consider that every testing engagement should track information to measure and ensure quantifiable improvements. On a monthly, even weekly schedule, data should be collected in the following categories: application quality, test coverage, productivity, project-specific metrics, and automation metrics.

Summary
Outsourcing is rapidly creating a new competitive reality for companies, which have much to gain from global sourcing. For many companies, outsourcing has proved itself as a way to reduce operating costs and jump productivity by tapping into the skills and expertise of an outsourcing partnership.

More Stories By Mush Honda

Mush Honda is QA Director at KMS Technology, a provider of IT services across the software development lifecycle with offices in Atlanta, GA and Ho Chi Minh City, Vietnam. He has previously played various QA roles at Ernst & Young, Nexidia, Colibrium Partners and Connecture. KMS services include application management, testing, support, professional services and staff augmentation.

Comments (1)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
Fortunately, meaningful and tangible business cases for IoT are plentiful in a broad array of industries and vertical markets. These range from simple warranty cost reduction for capital intensive assets, to minimizing downtime for vital business tools, to creating feedback loops improving product design, to improving and enhancing enterprise customer experiences. All of these business cases, which will be briefly explored in this session, hinge on cost effectively extracting relevant data from ...
Companies can harness IoT and predictive analytics to sustain business continuity; predict and manage site performance during emergencies; minimize expensive reactive maintenance; and forecast equipment and maintenance budgets and expenditures. Providing cost-effective, uninterrupted service is challenging, particularly for organizations with geographically dispersed operations.
As enterprises work to take advantage of Big Data technologies, they frequently become distracted by product-level decisions. In most new Big Data builds this approach is completely counter-productive: it presupposes tools that may not be a fit for development teams, forces IT to take on the burden of evaluating and maintaining unfamiliar technology, and represents a major up-front expense. In his session at @BigDataExpo at @ThingsExpo, Andrew Warfield, CTO and Co-Founder of Coho Data, will dis...
The Quantified Economy represents the total global addressable market (TAM) for IoT that, according to a recent IDC report, will grow to an unprecedented $1.3 trillion by 2019. With this the third wave of the Internet-global proliferation of connected devices, appliances and sensors is poised to take off in 2016. In his session at @ThingsExpo, David McLauchlan, CEO and co-founder of Buddy Platform, will discuss how the ability to access and analyze the massive volume of streaming data from mil...
WebSocket is effectively a persistent and fat pipe that is compatible with a standard web infrastructure; a "TCP for the Web." If you think of WebSocket in this light, there are other more hugely interesting applications of WebSocket than just simply sending data to a browser. In his session at 18th Cloud Expo, Frank Greco, Director of Technology for Kaazing Corporation, will compare other modern web connectivity methods such as HTTP/2, HTTP Streaming, Server-Sent Events and new W3C event APIs ...
Join us at Cloud Expo | @ThingsExpo 2016 – June 7-9 at the Javits Center in New York City and November 1-3 at the Santa Clara Convention Center in Santa Clara, CA – and deliver your unique message in a way that is striking and unforgettable by taking advantage of SYS-CON's unmatched high-impact, result-driven event / media packages.
SYS-CON Events announced today that FalconStor Software® Inc., a 15-year innovator of software-defined storage solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. FalconStor Software®, Inc. (NASDAQ: FALC) is a leading software-defined storage company offering a converged, hardware-agnostic, software-defined storage and data services platform. Its flagship solution FreeStor®, utilizes a horizonta...
Silver Spring Networks, Inc. (NYSE: SSNI) extended its Internet of Things technology platform with performance enhancements to Gen5 – its fifth generation critical infrastructure networking platform. Already delivering nearly 23 million devices on five continents as one of the leading networking providers in the market, Silver Spring announced it is doubling the maximum speed of its Gen5 network to up to 2.4 Mbps, increasing computational performance by 10x, supporting simultaneous mesh communic...
The cloud promises new levels of agility and cost-savings for Big Data, data warehousing and analytics. But it’s challenging to understand all the options – from IaaS and PaaS to newer services like HaaS (Hadoop as a Service) and BDaaS (Big Data as a Service). In her session at @BigDataExpo at @ThingsExpo, Hannah Smalltree, a director at Cazena, will provide an educational overview of emerging “as-a-service” options for Big Data in the cloud. This is critical background for IT and data profes...
Eighty percent of a data scientist’s time is spent gathering and cleaning up data, and 80% of all data is unstructured and almost never analyzed. Cognitive computing, in combination with Big Data, is changing the equation by creating data reservoirs and using natural language processing to enable analysis of unstructured data sources. This is impacting every aspect of the analytics profession from how data is mined (and by whom) to how it is delivered. This is not some futuristic vision: it's ha...
With the Apple Watch making its way onto wrists all over the world, it’s only a matter of time before it becomes a staple in the workplace. In fact, Forrester reported that 68 percent of technology and business decision-makers characterize wearables as a top priority for 2015. Recognizing their business value early on, FinancialForce.com was the first to bring ERP to wearables, helping streamline communication across front and back office functions. In his session at @ThingsExpo, Kevin Roberts...
Cognitive Computing is becoming the foundation for a new generation of solutions that have the potential to transform business. Unlike traditional approaches to building solutions, a cognitive computing approach allows the data to help determine the way applications are designed. This contrasts with conventional software development that begins with defining logic based on the current way a business operates. In her session at 18th Cloud Expo, Judith S. Hurwitz, President and CEO of Hurwitz & ...
One of the bewildering things about DevOps is integrating the massive toolchain including the dozens of new tools that seem to crop up every year. Part of DevOps is Continuous Delivery and having a complex toolchain can add additional integration and setup to your developer environment. In his session at @DevOpsSummit at 18th Cloud Expo, Miko Matsumura, Chief Marketing Officer of Gradle Inc., will discuss which tools to use in a developer stack, how to provision the toolchain to minimize onboa...
With an estimated 50 billion devices connected to the Internet by 2020, several industries will begin to expand their capabilities for retaining end point data at the edge to better utilize the range of data types and sheer volume of M2M data generated by the Internet of Things. In his session at @ThingsExpo, Don DeLoach, CEO and President of Infobright, will discuss the infrastructures businesses will need to implement to handle this explosion of data by providing specific use cases for filte...
SYS-CON Events announced today that Avere Systems, a leading provider of enterprise storage for the hybrid cloud, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Avere delivers a more modern architectural approach to storage that doesn’t require the overprovisioning of storage capacity to achieve performance, overspending on expensive storage media for inactive data or the overbuilding of data centers ...
SYS-CON Events announced today that Pythian, a global IT services company specializing in helping companies adopt disruptive technologies to optimize revenue-generating systems, has been named “Bronze Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2015 at the Javits Center in New York, New York. Founded in 1997, Pythian is a global IT services company that helps companies compete by adopting disruptive technologies such as cloud, Big Data, advanced analytics, and DevO...
SYS-CON Events announced today that Commvault, a global leader in enterprise data protection and information management, has been named “Bronze Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Commvault is a leading provider of data protection and information management...
SYS-CON Events announced today that Alert Logic, Inc., the leading provider of Security-as-a-Service solutions for the cloud, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Alert Logic, Inc., provides Security-as-a-Service for on-premises, cloud, and hybrid infrastructures, delivering deep security insight and continuous protection for customers at a lower cost than traditional security solutions. Ful...
SYS-CON Events announced today that Interoute, owner-operator of one of Europe's largest networks and a global cloud services platform, has been named “Bronze Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2015 at the Javits Center in New York, New York. Interoute is the owner-operator of one of Europe's largest networks and a global cloud services platform which encompasses 12 data centers, 14 virtual data centers and 31 colocation centers, with connections to 195 ad...
SYS-CON Events announced today that Men & Mice, the leading global provider of DNS, DHCP and IP address management overlay solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. The Men & Mice Suite overlay solution is already known for its powerful application in heterogeneous operating environments, enabling enterprises to scale without fuss. Building on a solid range of diverse platform support,...