Java IoT Authors: Carmen Gonzalez, Elizabeth White, Liz McMillan, Yeshim Deniz, TJ Randall

Related Topics: Microservices Expo, Java IoT, Industrial IoT, Microsoft Cloud, Agile Computing

Microservices Expo: Article

Achieve Software Quality Improvements via Outsourcing

Offshore product development (OPD) of software involves a lot more than just cutting costs and accelerating time-to-market

Contrary to common misconceptions, offshore product development (OPD) of software involves a lot more than just cutting costs and accelerating time-to-market. Savvy companies know OPD enables them to improve the quality of their software.

Outsourcing software development and independent software testing is a great way for companies to reduce cost, improve quality, cut cycle times, eliminate the need for in-house skills, and increase efficiency.

Unfortunately, far too many companies focus excessively on the benefits of cost savings - and end up paying the price in poor quality software and/or poor testing results.

However, companies that approach offshore product development as an opportunity can improve productivity and software quality by tapping into the skills, expertise and technology that they lack in-house.

The digitization of business has created an increasing reliance on software for internal and customer-facing activities, which in turn has elevated the importance on testing as part of the software development process.

A recent report from analyst company Pierre Audoin Consultants (PAC) supports this assertion. Ninety-one percent of IT departments interviewed by PAC said testing is one of the most important tasks that can be enhanced through outsourcing. The report also revealed that 75% of the companies interviewed already use testing vendors with onshore and offshore capabilities.

Outsourcing should be viewed as a way to improve software quality. Many people simply measure quality using traditional metrics such as open/active defects. To derive maximum benefits from outsourcing you need to analyze the business impact and the return on investment from using your testing team.

To ensure software quality, ask this question of your in-house test team and contract resources: How is your combined testing team helping you keep and satisfy your current customers, and attract more?

To ensure an adequate focus on the quality of the delivered software product, you should also ask:

  • Can I reduce the current cost of quality by 20% or more through a handful of ‘quick wins'?
  • Can I improve quality with my current project budgets?
  • Is my current testing solution able to do more?

Outsourcing activities to experts rather than low-cost offshore firms will help your organization proactively answer the above questions effectively.

In his paper ‘Roadmap to Successful Outsourcing', IEEE editor Wolfgang Strigel pointed out that outsourcing allows organizations to:

  • Realize significant cost-savings for resources. Businesses can take advantage of global resources to cut costs while retaining the permanent foundation of expertise in those areas that represent their competitive differentiator.
  • Use their core staff for strategic work while contracting other activities. This improves company focus and increases margins by using specialty knowledge only when needed, avoiding make-work projects for in-house staff not on a mission-critical path.
  • Shorten delivery cycles and get greater flexibility to ramp resources based on project needs.
  • Access experts through a reliable pool of resources - to confront the challenges of having in-house experts in all areas.

Building a long-term relationship with an outsourcing partner does not have to be dramatic. Serious partners will want to participate in services that can be verified by performance, while they work on and improve the current projects and process frameworks.

Starting with a sample or ‘pilot project' of a controlled size and scope will allow you to measure the results and judge the potential value of the service provider for future projects.

To maximize the value of outsourcing, you need to think about a tailored solution for your company that uses the following types of testing methods and techniques as part of the overall testing methodology:

  • Black Box Testing
  • Compatibility Testing
  • Integration Testing
  • Regression Testing
  • Performance Testing
  • Scalability/Load Testing
  • Security Testing

Your outsourcing partner should also understand the impact of manual efforts associated with test execution during a mission-critical project. Since manual test cases are a way of life in most organizations, your partner should have an effective way of getting manual test cases under control and automating the painfully repetitive areas of manual testing.

Equally important, your partner should be adept at defining and implementing an automation strategy - one that carefully analyzes the areas that can be automated to get maximum time saving and test coverage. This can be achieved by leveraging an ROI model (comparison of the cost of manual execution vs. the cost of automation and maintenance) as well as applying an approach to import/convert manual test cases to automation.

Finally, consider that every testing engagement should track information to measure and ensure quantifiable improvements. On a monthly, even weekly schedule, data should be collected in the following categories: application quality, test coverage, productivity, project-specific metrics, and automation metrics.

Outsourcing is rapidly creating a new competitive reality for companies, which have much to gain from global sourcing. For many companies, outsourcing has proved itself as a way to reduce operating costs and jump productivity by tapping into the skills and expertise of an outsourcing partnership.

More Stories By Mush Honda

Mush Honda is QA Director at KMS Technology, a provider of IT services across the software development lifecycle with offices in Atlanta, GA and Ho Chi Minh City, Vietnam. He has previously played various QA roles at Ernst & Young, Nexidia, Colibrium Partners and Connecture. KMS services include application management, testing, support, professional services and staff augmentation.

Comments (1)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.

@ThingsExpo Stories
Successful digital transformation requires new organizational competencies and capabilities. Research tells us that the biggest impediment to successful transformation is human; consequently, the biggest enabler is a properly skilled and empowered workforce. In the digital age, new individual and collective competencies are required. In his session at 19th Cloud Expo, Bob Newhouse, CEO and founder of Agilitiv, will draw together recent research and lessons learned from emerging and established ...
The best way to leverage your Cloud Expo presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering Cloud Expo and @ThingsExpo will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at Cloud Expo. Product announcements during our show provide your company with the most reach through our targeted audiences.
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the ‘digital exhaust’ from the delivery toolchain, "pervasive" and "cognitive" computing, APIs and services, mobile devices and applications, the Internet of Things, and now even blockchain. In this power panel at @...
November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Penta Security is a leading vendor for data security solutions, including its encryption solution, D’Amo. By using FPE technology, D’Amo allows for the implementation of encryption technology to sensitive data fields without modification to schema in the database environment. With businesses having their data become increasingly more complicated in their mission-critical applications (such as ERP, CRM, HRM), continued ...
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at @ThingsExpo, James Kirkland, Red Hat's Chief Arch...
In past @ThingsExpo presentations, Joseph di Paolantonio has explored how various Internet of Things (IoT) and data management and analytics (DMA) solution spaces will come together as sensor analytics ecosystems. This year, in his session at @ThingsExpo, Joseph di Paolantonio from DataArchon, will be adding the numerous Transportation areas, from autonomous vehicles to “Uber for containers.” While IoT data in any one area of Transportation will have a huge impact in that area, combining sensor...
SYS-CON Events announced today that Enzu will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to focus on the core of their online busine...
Why do your mobile transformations need to happen today? Mobile is the strategy that enterprise transformation centers on to drive customer engagement. In his general session at @ThingsExpo, Roger Woods, Director, Mobile Product & Strategy – Adobe Marketing Cloud, covered key IoT and mobile trends that are forcing mobile transformation, key components of a solid mobile strategy and explored how brands are effectively driving mobile change throughout the enterprise.
SYS-CON Events announced today that Cloudbric, a leading website security provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Cloudbric is an elite full service website protection solution specifically designed for IT novices, entrepreneurs, and small and medium businesses. First launched in 2015, Cloudbric is based on the enterprise level Web Application Firewall by Penta Security Sys...
SYS-CON Events announced today that Roundee / LinearHub will exhibit at the WebRTC Summit at @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LinearHub provides Roundee Service, a smart platform for enterprise video conferencing with enhanced features such as automatic recording and transcription service. Slack users can integrate Roundee to their team via Slack’s App Directory, and '/roundee' command lets your video conference ...
Established in 1998, Calsoft is a leading software product engineering Services Company specializing in Storage, Networking, Virtualization and Cloud business verticals. Calsoft provides End-to-End Product Development, Quality Assurance Sustenance, Solution Engineering and Professional Services expertise to assist customers in achieving their product development and business goals. The company's deep domain knowledge of Storage, Virtualization, Networking and Cloud verticals helps in delivering ...
More and more brands have jumped on the IoT bandwagon. We have an excess of wearables – activity trackers, smartwatches, smart glasses and sneakers, and more that track seemingly endless datapoints. However, most consumers have no idea what “IoT” means. Creating more wearables that track data shouldn't be the aim of brands; delivering meaningful, tangible relevance to their users should be. We're in a period in which the IoT pendulum is still swinging. Initially, it swung toward "smart for smar...
SYS-CON Events announced today that SoftNet Solutions will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. SoftNet Solutions specializes in Enterprise Solutions for Hadoop and Big Data. It offers customers the most open, robust, and value-conscious portfolio of solutions, services, and tools for the shortest route to success with Big Data. The unique differentiator is the ability to architect and ...
“Media Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. CloudBerry Backup is a leading cross-platform cloud backup and disaster recovery solution integrated with major public cloud services, such as Amazon Web Services, Microsoft Azure and Google Cloud Platform.
SYS-CON Events announced today that Embotics, the cloud automation company, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Embotics is the cloud automation company for IT organizations and service providers that need to improve provisioning or enable self-service capabilities. With a relentless focus on delivering a premier user experience and unmatched customer support, Embotics is the fas...
In the next five to ten years, millions, if not billions of things will become smarter. This smartness goes beyond connected things in our homes like the fridge, thermostat and fancy lighting, and into heavily regulated industries including aerospace, pharmaceutical/medical devices and energy. “Smartness” will embed itself within individual products that are part of our daily lives. We will engage with smart products - learning from them, informing them, and communicating with them. Smart produc...
As ridesharing competitors and enhanced services increase, notable changes are occurring in the transportation model. Despite the cost-effective means and flexibility of ridesharing, both drivers and users will need to be aware of the connected environment and how it will impact the ridesharing experience. In his session at @ThingsExpo, Timothy Evavold, Executive Director Automotive at Covisint, will discuss key challenges and solutions to powering a ride sharing and/or multimodal model in the a...
SYS-CON Events announced today that Coalfire will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Coalfire is the trusted leader in cybersecurity risk management and compliance services. Coalfire integrates advisory and technical assessments and recommendations to the corporate directors, executives, boards, and IT organizations for global brands and organizations in the technology, cloud, health...
A completely new computing platform is on the horizon. They’re called Microservers by some, ARM Servers by others, and sometimes even ARM-based Servers. No matter what you call them, Microservers will have a huge impact on the data center and on server computing in general. Although few people are familiar with Microservers today, their impact will be felt very soon. This is a new category of computing platform that is available today and is predicted to have triple-digit growth rates for some ...
SYS-CON Events announced today that Transparent Cloud Computing (T-Cloud) Consortium will exhibit at the 19th International Cloud Expo®, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. The Transparent Cloud Computing Consortium (T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data proces...