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Press Release

Logentries Announces Log Management & Analytics Service for Mobile Apps

Releases beta support for iOS, Android, and HTML5

Development, operations and information technology (IT) teams that are deploying and managing mobile apps can easily monitor user-specific mobile device experiences with Logentries Mobile Insights - the first log management and analytics service for mobile apps.

Logentries, a leading provider of Software as a Service (SaaS)-delivered log management and analytics, launched Mobile Insights with the beta release of industry-first iOS, Android, and HTML5 logging and analytics. The new capabilities allow for the collection and analysis of important log events directly from mobile apps including proactive, real-time identification of potential application failures or issues.

According to the research firm IDC, in 2013 the smartphone market alone shipped one billion units in a single year for the first time. With organizations increasingly delivering business applications to the unprecedented number of end-users adopting mobile devices, Logentries Mobile Insights can be used to understand and track mobile application usage, behavior, and end user experience of critical mobile apps across platforms, by analyzing granular log data.

 

"A powerful mix of cloud computing, a massive end-user movement to mobile devices, and continued emergence of distributed computing have changed the way IT and business operations are managing their businesses," said Andrew Burton, president and CEO of Logentries. "With Mobile Insights, our customers can easily and cost-effectively gain access to knowledge around users' behavior with their mobile apps, and also correlate that information with key operational metrics within their business applications and back-end systems."

Logentries Mobile Insights enables the collection of application usage events and measurements across all major mobile device platforms, and provides the ability to securely capture and investigate app crashes and stack traces. The Mobile Insights technology features include the following:

Real-time App Performance Monitoring: By using cross-device libraries, it's possible to monitor real-time app performance across the entire application front-end. Information such as app response times for specific devices or platforms can be utilized to identify slow parts of an application in order to ensure a quality experience for specific user groups.

- Bug and Crash Analytics: Automatically get the added benefit of user-level context to achieve a quicker turnaround time for bug identification and resolution.

- App Usage Insights: Track individual events within applications to gain insight about how apps are used to ensure focus on what is important to users.

- Device Compatibility: Through In-App logging, quickly identify existing or new device configurations that cause issues within an app.

"Logentries Mobile Insights gives us deep visibility into any issues that occur in our apps across all mobile platforms," said Ray Cunningham, chief technology officer, of Fieldaware. "We can now trace transactions from individual mobile clients through our cloud-based back-end giving us a true end-to-end view of our service on a per customer basis. This is an invaluable way to better understand our customers and to help resolve any technical issues they may be experiencing."

The new beta capability for mobile logging and analytics is available immediately and included at no additional cost to the Logentries service. New users can also test out this new capability in the free version of Logentries, which allows users to send up to 1GB (gigabyte) of log data per month. For more information on Logentries and the new iOS, Android and HTML5 logging and analytics capabilities, visit https://logentries.com/insights/mobile.

About Logentries

Logentries (http://logentries.com) is a leading SaaS-delivered log management and analytics service, developed to make machine-generated log data easily accessible to individual developers, operations teams, and enterprise customers.  While traditional log management and analytics solutions require advanced technical skills to use and are costly to set-up, Logentries provides a simply accessible alternative for managing huge amounts of data and easily unlocking insights from log data that matters. Used by tens of thousands of users in over 100 countries, Logentries is processing more than 10 billion events a day. To get start managing and analyzing your log data for free today, visit www.logentries.com.

More Stories By Glenn Rossman

Glenn Rossman has more than 25 years communications experience working at IBM and Hewlett-Packard, along with startup StorageApps, plus agencies Hill & Knowlton and G&A Communications. His experience includes media relations, industry and financial analyst relations, executive communications, intranet and employee communications, as well as producing sales collateral. In technology, his career includes work in channel partner communications, data storage technologies, server computers, software, PC and UNIX computers, along with specific industry initiatives such as manufacturing, medical, and finance. Before his latest stint in technology, Glenn did business-to-business public relations on behalf of the DuPont Company for its specialty polymers products and with the largest steel companies in North America in an initiative focused on automakers.

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