Welcome!

Java IoT Authors: Elizabeth White, Liz McMillan, Yeshim Deniz, Pat Romanski, Antonella Corno

Related Topics: @CloudExpo, Java IoT, Microservices Expo, Linux Containers, Agile Computing, Cloud Security

@CloudExpo: Article

How to Compare Hosting Companies’ Speed & Reliability

In an 'always-on' world, there’s never a time when someone isn't surfing through your website

What do you look for when you choose a Web hosting provider? These days, it seems difficult to compare the differences between each service, whether you're talking about supported languages, databases or bandwidth. You might be tempted to pick the cheapest provider and plan in hopes of saving a few dollars. However, you should not overlook the importance of speed and reliability.

Take a small business for example - if its website is down or under-performing, the host is actually hurting the business. Even if the hosting were $1 per month, losing $100 in revenue because of unreliable performance means the customer loses $101. At that price, they could afford to grow their business to a dedicated server.

For the past year, my Hosting Performance Monitoring team at GoDaddy has scrutinized our environment and made some changes to make sure we are offering best in breed web hosting. Offering your customers a reliable, stable and fast platform is the most important feature you can provide. But that means more than just "Is the site up?" or "Is it fast?" You need to ask, "Is it up and fast all the time?"

In an "always-on" world, there's never a time when someone isn't surfing through your Website. Therefore, you want to double check that your Web hosting provider is fast and has great uptime, consistently. Outlined below is our tried and true performance and reliability measurement method, and a sample of results from studies that we've conducted.

The Hosting Reliability Measurement Method

1. Identify Your Providers
Make a list of the hosting companies you want to compare. It can be two for a head-to-head comparison, or hundreds to get an understanding of the entire industry.

2. Get Accounts
Purchase a Web hosting account from each company. Depending on the provider, this step can be daunting - some companies' sites make it incredibly difficult. For example, certain providers asked us to email or fax in our driver's license or credit card to buy an account.

3. Deploy the WordPress Sites
Load a cloned WordPress site to each hosting provider. This site should be completely single-sourced, which means the site only loads from its own resources, i.e. it doesn't reference any third-party scripts, images, etc. This makes the tests purely about the server's performance.

4. Audit
After setting up all the sites, make sure they're identical before you start testing. One way to do this is through webpagetest.org. Load each of your sites, then compare the Bytes In, Requests, and make sure there's only one domain listed in the Domains tab.

5. Measure
There are plenty of measurement techniques. You can pick any combination you see fit. We recommend trying a combination of the following:

Once you have all of the data on file, you can share it with the world! If you want to take your observations on a longer term, you can use APIs from the sites you used to perform the tests that automatically updates daily, weekly or monthly.

Here's a sample output from our own trials using two of the techniques we've outlined here. It compares GoDaddy cPanel to 6 of its closest competitors from January 1 2014 through March 1 2014.  The competitors listed here (A through F) are real competitors.

Pingdom, Response Time*                                            Pingdom, Downtime*

(Jan 1, 2014 through Mar 1, 2014)                                   (Jan 1, 2014 through Mar 1, 2014)

*Disclaimer: based on one site per product. It is not necessarily representative of the provider's product as a whole.

Analysis: In 60 days, 99.9% uptime means ~90 minutes down. Anything more should be unacceptable and likely violates the provider's uptime guarantee.

Competitor C and D had respectable response time averages at 0.804 seconds and 0.857 seconds, but should be disqualified for having worse than 99.9% uptime with 5,853 minutes (that's 4d 1h 33m) and 199 minutes of downtime.  Doesn't matter what the speed is, this much downtime should not be tolerated.

GoDaddy cPanel performed exceptionally well, with the lowest response times and better than 99.9% uptime. GoDaddy cPanel is the clear performance winner in this 60-day study.

Gomez Results

Jan 1, 2014 through Mar 1, 2014

*Disclaimer: based on one site per product.  It is not necessarily representative of the provider's product as a whole.

Analysis: This is full-page load, in this case 15 page objects (i.e., CSS, JS, images) totally approximately 750KB. Gomez test nodes are sitting on high bandwidth connections on the edge of their networks in top tier data centers. This is not the typical home user on wifi sitting 100 feet away through 4 walls, it's fast. Gomez nodes have latency to tend with, however. Whichever Gomez node location is fastest for a provider is very likely the closest node to the provider.

GoDaddy cPanel performed under 1.0s on avg, at 0.743s, throughout the 60 day period. Competitor D was close at 1.001s

Conclusion
There are very few, if any, Web hosting performance studies available to help consumers make the right choice. We urge industry review analysts to adopt the method described in this article because we believe it provides a comprehensive view of how hosting companies perform. It's straightforward, too. Just set up a cloned WordPress site on a few different hosts, and then use a tool like Pingdom to monitor performance.

If we can get trusted, third-party sources to publish information like this on a continual basis, customers will have all of the information they need to make informed decisions.

More Stories By David Koopman

David Koopman is Principal Engineer, Hosting Infrastructure Performance Engineering Team at GoDaddy. He leads the Hosting Performance Team at GoDaddy and is responsible for measuring and monitoring performance of thousands of servers, hosting millions of websites. His team works closely with product and infrastructure teams to ensure consistent performance across the GoDaddy web hosting product line.

Since joining GoDaddy in 2002 as a software developer, David has helped transform the company’s Web-based email product into a multi-million account operation. During his tenure at GoDaddy, he has held several development positions including Dedicated and VPS Hosting Development Manager, Architect, Sr. VP of Product Development, Chief Technology Officer, Chief Scientist and Principal Engineer.

Prior to joining GoDaddy, David was the Technical Director of The Web Mark, a medical Internet services company. He attained a BS in Computer Science from Southwest Missouri State University and is a certified Project Management Professional (PMP).

When not developing new product ideas at GoDaddy, David enjoys spending time with his family, skiing, off-roading and boating.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend @CloudExpo | @ThingsExpo, June 6-8, 2017, at the Javits Center in New York City, NY and October 31 - November 2, 2017, Santa Clara Convention Center, CA. Learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
Have you ever noticed how some IT people seem to lead successful, rewarding, and satisfying lives and careers, while others struggle? IT author and speaker Don Crawley uncovered the five principles that successful IT people use to build satisfying lives and careers and he shares them in this fast-paced, thought-provoking webinar. You'll learn the importance of striking a balance with technical skills and people skills, challenge your pre-existing ideas about IT customer service, and gain new in...
Almost two-thirds of companies either have or soon will have IoT as the backbone of their business. Though, IoT is far more complex than most firms expected with a majority of IoT projects having failed. How can you not get trapped in the pitfalls? In his session at @ThingsExpo, Tony Shan, Chief IoTologist at Wipro, will introduce a holistic method of IoTification, which is the process of IoTifying the existing technology portfolios and business models to adopt and leverage IoT. He will delve in...
Bert Loomis was a visionary. This general session will highlight how Bert Loomis and people like him inspire us to build great things with small inventions. In their general session at 19th Cloud Expo, Harold Hannon, Architect at IBM Bluemix, and Michael O'Neill, Strategic Business Development at Nvidia, discussed the accelerating pace of AI development and how IBM Cloud and NVIDIA are partnering to bring AI capabilities to "every day," on-demand. They also reviewed two "free infrastructure" pr...
In his session at @ThingsExpo, Steve Wilkes, CTO and founder of Striim, will delve into four enterprise-scale, business-critical case studies where streaming analytics serves as the key to enabling real-time data integration and right-time insights in hybrid cloud, IoT, and fog computing environments. As part of this discussion, he will also present a demo based on its partnership with Fujitsu, highlighting their technologies in a healthcare IoT use-case. The demo showcases the tracking of pati...
The buzz continues for cloud, data analytics and the Internet of Things (IoT) and their collective impact across all industries. But a new conversation is emerging - how do companies use industry disruption and technology enablers to lead in markets undergoing change, uncertainty and ambiguity? Organizations of all sizes need to evolve and transform, often under massive pressure, as industry lines blur and merge and traditional business models are assaulted and turned upside down. In this new da...
It is one thing to build single industrial IoT applications, but what will it take to build the Smart Cities and truly society changing applications of the future? The technology won’t be the problem, it will be the number of parties that need to work together and be aligned in their motivation to succeed. In his Day 2 Keynote at @ThingsExpo, Henrik Kenani Dahlgren, Portfolio Marketing Manager at Ericsson, discussed how to plan to cooperate, partner, and form lasting all-star teams to change the...
What are the new priorities for the connected business? First: businesses need to think differently about the types of connections they will need to make – these span well beyond the traditional app to app into more modern forms of integration including SaaS integrations, mobile integrations, APIs, device integration and Big Data integration. It’s important these are unified together vs. doing them all piecemeal. Second, these types of connections need to be simple to design, adapt and configure...
Microservices are a very exciting architectural approach that many organizations are looking to as a way to accelerate innovation. Microservices promise to allow teams to move away from monolithic "ball of mud" systems, but the reality is that, in the vast majority of organizations, different projects and technologies will continue to be developed at different speeds. How to handle the dependencies between these disparate systems with different iteration cycles? Consider the "canoncial problem" ...
“We're a global managed hosting provider. Our core customer set is a U.S.-based customer that is looking to go global,” explained Adam Rogers, Managing Director at ANEXIA, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Web Real-Time Communication APIs have quickly revolutionized what browsers are capable of. In addition to video and audio streams, we can now bi-directionally send arbitrary data over WebRTC's PeerConnection Data Channels. With the advent of Progressive Web Apps and new hardware APIs such as WebBluetooh and WebUSB, we can finally enable users to stitch together the Internet of Things directly from their browsers while communicating privately and securely in a decentralized way.
"Matrix is an ambitious open standard and implementation that's set up to break down the fragmentation problems that exist in IP messaging and VoIP communication," explained John Woolf, Technical Evangelist at Matrix, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
"A lot of times people will come to us and have a very diverse set of requirements or very customized need and we'll help them to implement it in a fashion that you can't just buy off of the shelf," explained Nick Rose, CTO of Enzu, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Web Real-Time Communication APIs have quickly revolutionized what browsers are capable of. In addition to video and audio streams, we can now bi-directionally send arbitrary data over WebRTC's PeerConnection Data Channels. With the advent of Progressive Web Apps and new hardware APIs such as WebBluetooh and WebUSB, we can finally enable users to stitch together the Internet of Things directly from their browsers while communicating privately and securely in a decentralized way.
Who are you? How do you introduce yourself? Do you use a name, or do you greet a friend by the last four digits of his social security number? Assuming you don’t, why are we content to associate our identity with 10 random digits assigned by our phone company? Identity is an issue that affects everyone, but as individuals we don’t spend a lot of time thinking about it. In his session at @ThingsExpo, Ben Klang, Founder & President of Mojo Lingo, discussed the impact of technology on identity. Sho...
"Operations is sort of the maturation of cloud utilization and the move to the cloud," explained Steve Anderson, Product Manager for BMC’s Cloud Lifecycle Management, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
"I think that everyone recognizes that for IoT to really realize its full potential and value that it is about creating ecosystems and marketplaces and that no single vendor is able to support what is required," explained Esmeralda Swartz, VP, Marketing Enterprise and Cloud at Ericsson, in this SYS-CON.tv interview at @ThingsExpo, held June 7-9, 2016, at the Javits Center in New York City, NY.
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
SYS-CON Events announced today that delaPlex will exhibit at SYS-CON's @CloudExpo, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. delaPlex pioneered Software Development as a Service (SDaaS), which provides scalable resources to build, test, and deploy software. It’s a fast and more reliable way to develop a new product or expand your in-house team.
SYS-CON Events announced today that IoT Now has been named “Media Sponsor” of SYS-CON's 20th International Cloud Expo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. IoT Now explores the evolving opportunities and challenges facing CSPs, and it passes on some lessons learned from those who have taken the first steps in next-gen IoT services.