|By Marketwired .||
|May 29, 2014 04:36 PM EDT||
STERLING, VA -- (Marketwired) -- 05/29/14 -- abas-USA continues to grow, expanding the software development, implementation, and support teams for abas-ERP. Since 2012, each team has doubled in size to encourage research and development, software innovation, and improve implementation and support strategies. Based on feedback from our recent customer forum, abas continues to exceed the expectations of our growing client base.
The abas implementation methodology is managed by Paul Hemmings, Director of Professional Services. Paul leads our team with over 20 years of experience with implementation, management, and technology solutions to ensure the quality and success of each implementation. Each project team includes Subject Matter Experts and Implementation Specialists who provide project leadership and support for the stakeholders from abas and our clients.
The abas client support team provides users running abas-ERP with a dedicated group to execute upgrades, manage issues and develop high-end custom solutions. Over 90% of abas clients opt to follow the prescribed upgrade path, which provides the latest technological and business solutions and encourages growth and process optimization. Presently, over 75% of abas-USA clients are using one of the two most recently released solutions.
The technical team leaders encourage professional development and provide constant training, which leads to the innovation of advanced modules, abas mobile applications, Java solutions, iOS mobile applications and client-requested custom solutions. The technical team developed a core training curriculum for clients who are interested in learning advanced report writing and programming either on-site at abas, virtually, or in a client-hosted environment. Additional training for non-technical users is also available.
The expansion of the abas-USA team facilitates and encourages the growth of our clients by providing exceptional service and support as their consistent and reliable technology partner. The success of the abas team requires a well-honed onboarding and training program, which ensures that our newest team members become the productive, organized and solutions-oriented employees that our clients have come to expect. Our experienced and dedicated staff enables us to provide the quality service that allows us to maintain our 93% customer retention rate.
Founded in 1980, abas is a leading provider of cost-effective ERP solutions for midmarket manufacturers and distributors. abas Business Software is an ERP & eBusiness application designed specifically for manufacturers in the Assemble-to-Order, Make-to-Order and Engineer-to-Order environment. Our software is priced to fit most budgets while delivering full ERP functionality. Operating on LINUX, Unix and Windows, abas Business Software has the flexibility, scalability and ease of use that has demonstrated consistent ROI to its customers. abas was recently ranked highest in customer satisfaction in the worldwide Intelligent Systems Solution.
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