Welcome!

Java IoT Authors: Pat Romanski, Liz McMillan, Elizabeth White, Yeshim Deniz, Zakia Bouachraoui

News Feed Item

AppNeta Introduces User Satisfaction Dashboard for Managing the Overall End-User Experience of Business-Critical Web Applications

AppNeta, the leader in performance and availability insight for business critical web applications, today announced its integrated User Satisfaction Dashboard (USD) as a new capability of its application performance management (APM) solution. USD delivers a unique view of overall web application performance by integrating and scoring application performance across the entire application transaction. By aggregating performance results from the application code, real-user monitoring and synthetic transaction monitoring, companies will see improved end user satisfaction and decreased operational costs.

The User Satisfaction Dashboard provides a qualitative user satisfaction scoring mechanism that leverages the industry standard Apdex™ application performance index to provide a single integrated view across what has previously been treated as three disparate performance areas. USD’s Apdex scoring implementation goes beyond any other solutions on the market by allowing distinct sets of application and/or user transactions to be pre-defined, measured and scored together via transaction groupings.

As a key element of AppNeta’s full stack APM solution, the User Satisfaction Dashboard provides development and operations professionals with a single integrated performance dashboard for managing the performance of all five major web development platforms (Java, .NET, PHP, Python and Ruby). Most development shops run a variety of tools and platforms, but until now, achieving deep insight into the performance and availability of an application required a developer to run a different tool or different flavor of the same tool for each platform an application touches. With USD, Development or Operations professionals can monitor the performance and end-user satisfaction of their web apps simultaneously across any mixture of the major platforms. Plus, they can do it using industry standard Apdex scoring from one integrated dashboard.

“AppNeta is the only solution to provide a SaaS-based full stack performance view, from the application through the network to the end user,” said Matt Stevens, President and CTO at AppNeta. “AppNeta addresses the needs of Development and IT professionals who build, operate, and support business-critical and custom web applications in production and who support the users of Software-as-a-Service (SaaS) based external applications.”

Customer Validation

“Optimizing the user experience is the most important focus for any company. When applications perform well, users are happy and the business progresses,” said Eric Richard, VP of Engineering at HubSpot. “AppNeta is instrumental in helping our developers provide the performance and stability that our users have come to expect."

Analyst Reaction

“There are many ways to measure application and infrastructure performance, but in the end, the satisfaction that end users and customers have with their application experiences is perhaps the most important way to gauge true success,” said Jim Frey, vice president of research at Enterprise Management Associates. “AppNeta recognizes this, and has developed the new User Satisfaction Dashboard to pull together a single, unified, comprehensive view into user experience that leverages the many contributing viewpoints available from across the AppNeta full stack APM solution.”

“APM solutions need to focus not only on how the application is performing but the end-user’s level of satisfaction with its performance,” said Bernd Harzog, CEO at APMExperts.com and analyst at The Virtualization Practice. “AppNeta understands the importance of gaining visibility into the end-user experience and providing a broad view that incorporates all performance areas.”

Gartner Perspective on End-User Experience Monitoring

Gartner analyst Jonah Kowall states in his July 29, 2013 report, How to Cut Through Vendor Hype and Make Sense of the Availability and Performance Monitoring Market”:

“APM is an area of intense innovation and customer demand within the availability and performance monitoring markets. This demand is driven by the need for IT operations to understand and diagnose issues within increasingly complex application environments that result from the use of ever expanding technology sets. These applications are consumed by end users, so focusing on end-user experience provides the highest value and best indicator of issues as well as the scope of their impact across the user community.”

AppNeta was recognized for its leadership by inclusion in the 2013 Gartner Magic Quadrant for APM.

To see a demo of the new User Satisfaction Dashboard’s capabilities, visit booths #101 or #412 at Velocity, June 24-26, in Santa Clara, CA, or contact AppNeta today.

Availability

The AppNeta USD is available next month and will come standard with AppNeta’s TraceView module. TraceView pricing begins at $119 per application host per month.

About AppNeta

AppNeta is the Full Stack Application Performance Management (APM) technology leader, providing integrated performance visibility that spans the application code, through the network, to the end user. AppNeta’s SaaS solutions give Development, Application and IT Operations teams broad, detailed performance data to see across their web, mobile and cloud-delivered application environments and pinpoint tough performance bottlenecks. With AppNeta, customers have all of the performance data they need to assure ongoing and exceptional delivery of business critical applications and end user experience. For more information or to get started today, visit www.appneta.com.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

IoT & Smart Cities Stories
Digital Transformation: Preparing Cloud & IoT Security for the Age of Artificial Intelligence. As automation and artificial intelligence (AI) power solution development and delivery, many businesses need to build backend cloud capabilities. Well-poised organizations, marketing smart devices with AI and BlockChain capabilities prepare to refine compliance and regulatory capabilities in 2018. Volumes of health, financial, technical and privacy data, along with tightening compliance requirements by...
To Really Work for Enterprises, MultiCloud Adoption Requires Far Better and Inclusive Cloud Monitoring and Cost Management … But How? Overwhelmingly, even as enterprises have adopted cloud computing and are expanding to multi-cloud computing, IT leaders remain concerned about how to monitor, manage and control costs across hybrid and multi-cloud deployments. It’s clear that traditional IT monitoring and management approaches, designed after all for on-premises data centers, are falling short in ...
Poor data quality and analytics drive down business value. In fact, Gartner estimated that the average financial impact of poor data quality on organizations is $9.7 million per year. But bad data is much more than a cost center. By eroding trust in information, analytics and the business decisions based on these, it is a serious impediment to digital transformation.
In an era of historic innovation fueled by unprecedented access to data and technology, the low cost and risk of entering new markets has leveled the playing field for business. Today, any ambitious innovator can easily introduce a new application or product that can reinvent business models and transform the client experience. In their Day 2 Keynote at 19th Cloud Expo, Mercer Rowe, IBM Vice President of Strategic Alliances, and Raejeanne Skillern, Intel Vice President of Data Center Group and G...
Discussions of cloud computing have evolved in recent years from a focus on specific types of cloud, to a world of hybrid cloud, and to a world dominated by the APIs that make today's multi-cloud environments and hybrid clouds possible. In this Power Panel at 17th Cloud Expo, moderated by Conference Chair Roger Strukhoff, panelists addressed the importance of customers being able to use the specific technologies they need, through environments and ecosystems that expose their APIs to make true ...
The current age of digital transformation means that IT organizations must adapt their toolset to cover all digital experiences, beyond just the end users’. Today’s businesses can no longer focus solely on the digital interactions they manage with employees or customers; they must now contend with non-traditional factors. Whether it's the power of brand to make or break a company, the need to monitor across all locations 24/7, or the ability to proactively resolve issues, companies must adapt to...
We are seeing a major migration of enterprises applications to the cloud. As cloud and business use of real time applications accelerate, legacy networks are no longer able to architecturally support cloud adoption and deliver the performance and security required by highly distributed enterprises. These outdated solutions have become more costly and complicated to implement, install, manage, and maintain.SD-WAN offers unlimited capabilities for accessing the benefits of the cloud and Internet. ...
Business professionals no longer wonder if they'll migrate to the cloud; it's now a matter of when. The cloud environment has proved to be a major force in transitioning to an agile business model that enables quick decisions and fast implementation that solidify customer relationships. And when the cloud is combined with the power of cognitive computing, it drives innovation and transformation that achieves astounding competitive advantage.
DXWorldEXPO LLC announced today that "IoT Now" was named media sponsor of CloudEXPO | DXWorldEXPO 2018 New York, which will take place on November 11-13, 2018 in New York City, NY. IoT Now explores the evolving opportunities and challenges facing CSPs, and it passes on some lessons learned from those who have taken the first steps in next-gen IoT services.
Founded in 2000, Chetu Inc. is a global provider of customized software development solutions and IT staff augmentation services for software technology providers. By providing clients with unparalleled niche technology expertise and industry experience, Chetu has become the premiere long-term, back-end software development partner for start-ups, SMBs, and Fortune 500 companies. Chetu is headquartered in Plantation, Florida, with thirteen offices throughout the U.S. and abroad.