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CRM: Article

J2EE-Based CRM Platform for the Manufacturing Sector From Commence

CRM Solution Enables Companies to Manage Customer Relationships in an Organized Manner

Commence CRM On-Demand is a web-based CRM solution that enables businesses to manage customer relationships in an organized and efficient manner. Commence recently announced the launch of its CRM platform for the Manufacturing Sector.

An intuitive set of ready to use applications automates the customer facing aspects of a business that directly impacts sales execution and customer service. Commence On-Demand is customizable and offers extensive reporting and graphical analysis.


Unique Manufacturing Platform Highlights:

Enterprise Class Platform
Encrypted Database Security
Automated Processes
One-to-Many Data Relationships
Remote Synchronization
Built-in Report Writer
Multi-level Security
Centralized File management
Mail Merge with MS Office
Web E-Mail Client

Global Search
On-Line Help and Knowledgebase Facility
Support for Handheld Devices
Project Tracking
Group Calendar & Scheduling
E-mail Integration
Web Integration
Application Programming Interface (API)

Platform Benefits include:

Scalable enterprise class platform Flexible architecture that promotes customization and add-on functionality. Operate quickly without IT infrastructure cost. Customizable without the headaches of traditional On-Demand offerings. Integrate people, processes and technology for improved performance and agility.

Commence CRM On-Demand allows manufacturers and distributors to focus on sales efficiency and customer service, monitor and improve business performance and drive higher profits by bringing down cost through streamlining processes.

Commence CRM On-Demand provides breakthrough technology for manufacturers and distributors with greater functionality and flexibility than traditional application service offerings. Using the industrial strength JAVA (J2EE) platform, Commence CRM On-Demand offers robust functionality, ease of use and limitless scalability. Customization capabilities allow user-defined fields, custom reports, queries, filters; even personalized desktop settings.

Commence offers lean industrial companies complete "Freedom Of Choice" to select the solutions and platform that best meets the business requirements of manufacturers and distributors. The comprehensive CRM Industrial application suite is available for use on premise or on-demand as a hosted service. Industrial leaders often build departmental lean CRM solutions with the award winning Commence Lean Industrial CRM Framework. These choices are why so many industrial companies choose Commence as the solution for managing customer relationships. All Commence Industrial solutions support mobile or wireless connectivity and integration to back-office accounting and ERP systems.

More Stories By CRM News Desk

CRM News Desk trawls information and news sources for the latest developments in Customer Relationship Management, and brings you relevant material about the current and future software tools being used by companies to manage their relationships with customers, including the capture, storage and analysis of customer, vendor, partner, and internal process information.

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jdj news desk 12/08/06 05:09:45 AM EST

Commence CRM On-Demand is a web-based CRM solution that enables businesses to manage customer relationships in an organized and efficient manner. Commence recently announced the launch of its CRM platform for the Manufacturing Sector. An intuitive set of ready to use applications automates the customer facing aspects of a business that directly impacts sales execution and customer service.

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