Welcome!

Java IoT Authors: Yeshim Deniz, Pat Romanski, Zakia Bouachraoui, Liz McMillan, Elizabeth White

News Feed Item

Penn State Empowers 100,000-Plus Students and Faculty with Browser-Based Access to Windows Applications--using Ericom AccessNow

Clientless Solution Reduces Help Desk Tickets by 90 Percent by Eliminating the Need to Install Any Software on User Devices

CLOSTER, N.J., July 30, 2014 /PRNewswire/ -- Ericom Software, a global leader in application access and desktop virtualization solutions, announced today that Ericom AccessNow has been selected to provide more than 100,000 Penn State students and faculty with clientless access to an array of mathematics, statistics, Microsoft Office, and SolidWorks computer-aided design programs.

Penn State replaced a Java-based remote access solution with AccessNow, eliminating the need to install and maintain software on endpoint devices and reducing help desk support tickets by 90 percent. Deployed to support 96,000 students and 7,000 faculty across Penn State's 22 campuses, AccessNow also extends the availability of 8,696 Windows workstations located in 1,400-plus lab and classroom locations. 

"Our goal from the beginning was to have no plug-ins and eliminate the use of Java," explained Preston Baker, systems administrator in Classroom and Lab Computing, a division of Penn State's Information Technology Services. "Anytime a Java update came out, we experienced a flood of help desk issues. With AccessNow, we have a tenth of the support volume, freeing us up to focus on other IT initiatives." Citing the fast-growing popularity of the browser-based solution among the students and staff, Baker added, "Last month, more than 26,000 application sessions were powered by AccessNow via an array of devices, including Apple iPads and Google Chromebooks."

Jonathan Holman, IT manager in Classroom and Lab Computing, noted, "From a business perspective, AccessNow allows us to extend the learning environment to off-campus students and faculty, at home or during off-hours. This helps facilitate remote learning and off-campus collaboration."

Later this summer, Baker and Holman plan to expand the use of AccessNow at Penn State to deliver a full desktop experience. 

Joshua Behar, president at Ericom Software, commented "Penn State demonstrates how AccessNow supports large-scale deployments, giving users a convenient way of accessing hosted applications while reducing overall IT support. We look forward to working with the university as they expand their AccessNow deployment to support a full desktop experience."

Ericom AccessNow benefits include:

  • Enables students and faculty to securely access a broad range of educational applications via standard browsers
  • Eliminates the need to install, configure, and manage client software on end-user devices, significantly reducing help desk support workload
  • Protects investments in existing IT infrastructure and assets

Learn more about Ericom's clientless, browser-based access solutions by visiting the Ericom website.

About Ericom
Ericom Software is a leading global provider of Application Access and Virtualization Solutions. Since 1993, Ericom has been helping users access enterprise mission-critical applications running on a broad range of Microsoft® Windows® Terminal Servers, Virtual Desktops, legacy hosts and other systems. With offices in the US, UK, EMEA, India and China, Ericom also has an extensive worldwide network of distributors and partners. Our expanding customer base is more than 30 thousand strong, with over 7 million installations. For more information about Ericom and its products, please visit: http://www.ericom.com

Ericom US Contact
Ilan Paretsky
[email protected]
201-767-2210 x9718

Ericom UK Contact
James Morgan
[email protected]
+44 845 644 3597

SOURCE Ericom Software

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

IoT & Smart Cities Stories
Early Bird Registration Discount Expires on August 31, 2018 Conference Registration Link ▸ HERE. Pick from all 200 sessions in all 10 tracks, plus 22 Keynotes & General Sessions! Lunch is served two days. EXPIRES AUGUST 31, 2018. Ticket prices: ($1,295-Aug 31) ($1,495-Oct 31) ($1,995-Nov 12) ($2,500-Walk-in)
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...
Business professionals no longer wonder if they'll migrate to the cloud; it's now a matter of when. The cloud environment has proved to be a major force in transitioning to an agile business model that enables quick decisions and fast implementation that solidify customer relationships. And when the cloud is combined with the power of cognitive computing, it drives innovation and transformation that achieves astounding competitive advantage.
Nicolas Fierro is CEO of MIMIR Blockchain Solutions. He is a programmer, technologist, and operations dev who has worked with Ethereum and blockchain since 2014. His knowledge in blockchain dates to when he performed dev ops services to the Ethereum Foundation as one the privileged few developers to work with the original core team in Switzerland.
Machine learning has taken residence at our cities' cores and now we can finally have "smart cities." Cities are a collection of buildings made to provide the structure and safety necessary for people to function, create and survive. Buildings are a pool of ever-changing performance data from large automated systems such as heating and cooling to the people that live and work within them. Through machine learning, buildings can optimize performance, reduce costs, and improve occupant comfort by ...
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a m...
IoT is rapidly becoming mainstream as more and more investments are made into the platforms and technology. As this movement continues to expand and gain momentum it creates a massive wall of noise that can be difficult to sift through. Unfortunately, this inevitably makes IoT less approachable for people to get started with and can hamper efforts to integrate this key technology into your own portfolio. There are so many connected products already in place today with many hundreds more on the h...
Digital Transformation is much more than a buzzword. The radical shift to digital mechanisms for almost every process is evident across all industries and verticals. This is often especially true in financial services, where the legacy environment is many times unable to keep up with the rapidly shifting demands of the consumer. The constant pressure to provide complete, omnichannel delivery of customer-facing solutions to meet both regulatory and customer demands is putting enormous pressure on...
Charles Araujo is an industry analyst, internationally recognized authority on the Digital Enterprise and author of The Quantum Age of IT: Why Everything You Know About IT is About to Change. As Principal Analyst with Intellyx, he writes, speaks and advises organizations on how to navigate through this time of disruption. He is also the founder of The Institute for Digital Transformation and a sought after keynote speaker. He has been a regular contributor to both InformationWeek and CIO Insight...
Digital Transformation: Preparing Cloud & IoT Security for the Age of Artificial Intelligence. As automation and artificial intelligence (AI) power solution development and delivery, many businesses need to build backend cloud capabilities. Well-poised organizations, marketing smart devices with AI and BlockChain capabilities prepare to refine compliance and regulatory capabilities in 2018. Volumes of health, financial, technical and privacy data, along with tightening compliance requirements by...