|By Liz McMillan||
|August 19, 2014 05:00 PM EDT||
Martin Heisig, Senior Vice President of Cloud and Infrastructure Delivery at SAP SE, is responsible for SAP's global IT infrastructure including the operation of SAP's external cloud offerings.
SecuritySolutionsWatch.com: Thank you for joining us today, Martin. Before discussing SAP cloud delivery and data center solutions in greater detail and the upcoming FORECAST 2014 please tell us about your background.
Martin Heisig: I am the head of SAP's Infrastructure Services Organization and responsible for SAP's global IT infrastructure including the operation of SAP's external cloud offerings. The SAP Cloud offering includes for example Software-as-a-Service (SaaS) solutions (Success Factors, ARIBA, HANA Cloud Platform) as well as comprehensive cloud infrastructure combined with managed services for global enterprise customers (SAP HANA Enterprise Cloud).
This role combines also responsibility for SAPs office and workplace equipment, backend systems, data centers, network and WAN infrastructure as well as SAP system management for SAP's business, development and training & demo environment.
SecuritySolutionsWatch.com: May we have an overview of the key trends and highlights SAP will be discussing at FORECAST 2014?
Martin Heisig: The mega trends real-time platforms - Big Data, cloud, enterprise mobility as well as social media - continue to enable completely new business scenarios. In a tectonic shift, we witness how our most innovative customers reinvent their business models and processes by using in-memory technology, like SAP HANA. The world goes real-time across entire industries and in the private space.
As head of the HANA Enterprise cloud delivery function, I foresee that more and more companies will move to the cloud, and that we will see a leap in software, infrastructure and platform as services. Customers have existing environments and want to add cloud solutions to that. So, the reality for most of these companies is a hybrid cloud environment. Or they move their enterprise systems into private clouds, for example the HANA Enterprise Cloud. Security and process integration will continue to be big issues, and this is something at which SAP excels. Whatever the strategy, CIOs have to address both agility for the business and cost. The Cloud is a major factor in this equation.
SecuritySolutionsWatch.com: One will read on SAP.com that, "SAP HANA converges database and application platform capabilities in-memory to transform transactions, analytics, text analysis, predictive and spatial processing so businesses can operate in real-time". Please give us an overview of the HANA and do you use it internally, too?
Martin Heisig: The SAP HANA database is an in-memory database that combines transactional data processing, analytical data processing, and application logic processing functionality in memory. This new architecture enables converged OLTP and OLAP data processing within a single in-memory column-based data store, while eliminating data redundancy and latency. With SAP HANA our customers can leverage the power of in-memory technology to address growing data volume concerns and new business opportunities. It provides a modern platform for real-time applications and real-time analytics, while simplifying existing IT landscapes.
SAP, like all companies, must stay ahead of potentially disruptive technologies to remain at the top of its market. As one of the largest customers of SAP worldwide, SAP's own global IT organization has a strong focus on innovation and is on the leading edge of many new business and technology trends. Therefore new technology at SAP is first tested and used by internal users. The practice goes by many names: eating your own dog food, drinking your own champagne, or in our case "SAP Runs SAP." By using software internally both before and after making it available to customers, employees are not only able to alert developers to potential problems in an application and make suggestions for improvement, they are also the first to enjoy the benefits too.
The first company in the world to use the SAP's in-memory technology - SAP HANA, back in 2010, was none other than the global software enterprise that created it. At SAP, we run all of our mission critical systems on HANA. In 2013, we implemented ERP on HANA across all Lines of Business and regions. CRM and our Corporate Business Warehouse run in-memory. Some examples of immediate benefits are faster financial reporting and higher quality analysis as well as significant improvements in the IT landscape. Transactions and Analytics come together in a single system. And the batch job is dead.
While nowadays cloud computing becomes an even more important topic, SAP recognized this trend and reacted early by moving their core applications into their own cloud environment powered by SAP HANA.
Customers now have the opportunity to accelerate the deployment of their SAP HANA projects within the SAP HANA Enterprise Cloud, where infrastructure is combined with managed services tailored for the customers' individual needs. This enables the customers- including SAP as its own and first customer - to access further advantages by getting access and benefit from SAP's latest innovation and application technologies as well as having a huge increase of implementation speed, and with this reach a better time-to-value.
As of 2014, SAP HANA Enterprise Cloud operates the largest HANA systems worldwide, including SAP's own single global SAP Enterprise Resource Planning (67,000 users), SAP Customer Relationship Management (15,000 Users), and SAP NetWeaver BW (4,500 users) applications.
SecuritySolutionsWatch.com: What is your perspective Martin regarding the major benefits of HANA?
Martin Heisig: I believe that significant competitive advantage awaits early adopters. Let me start with where I think the biggest potential lies for customers who want to make breakthrough improvements. If you sit back and really think about your business model and core processes - and where the next disruption can come from whether you lead it or others pose be threat - you will see that real-time computing, collaborative commerce and harvesting the vast amounts of data have a huge potential. A lot of industries have been transformed via massive disruption, and it often starts with innovators finding innovative approaches to capitalize on their data, moving to digital products and services and creating totally new experiences. I believe that SAP is addressing the most important and critical needs of these companies. We help customers achieve these breakthroughs, and this should be the focus.
With Big Data, in my opinion, the problem of ever-increasing complexity has not commonly been addressed. With our SAP HANA technology we strive for exactly this missing element of simplification in how we bring structured, unstructured and event related big data into a single, coherent view to allow to derive the right decisions at the right time - in realtime. This is the real game changer.
SecuritySolutionsWatch.com: Are there new features and solutions you would like to discuss?
Martin Heisig: We have recently introduced SAP Simple Finance, a set of solutions to bring the simplicity of SAP Cloud powered by SAP HANA to finance departments worldwide. Simple Finance doesn't displace the existing Business Suite finance apps but we simplify and modernize key workflows, introduce new interfaces, and strip out antiquated code. It takes full advantage of the in-memory SAP HANA platform with new finance capabilities, offers a new and beautiful user experience for easy access, all deployed in SAP HANA Enterprise Cloud under a full subscription model, making it easy for finance departments to adopt these solutions.
And of course, we were the first to implement it. Today, we have simplified our code, dramatically reduced our data footprint and have significant performance gains. For example, all materialized aggregates are replaced by SQL statements on the fly and database indices are dropped. Our data footprint will be reduced dramatically to less than 500GB for our whole ERP data. With better financial insights and inherent reconciliation we enabled our Finance executives to make better decisions and operate more effectively.
SecuritySolutionsWatch.com: Can we discuss Cloud and security for a moment...we all know the benefits of being online...in seconds with our various devices we can pay a bill, send a gift, make a dinner reservation, and in growing numbers, control the HVAC and security systems in our home. But, what about businesses, are they more vulnerable to the bad guys out there? Your thoughts, Martin?
Martin Heisig: Security concerns in a cloud model are similar to those for the application service provider model: whether people will steal information, or that leaks will compromise confidential data. The top security concerns for the cloud model focus on identity management, data storage location, system operations, and data transmission and flow controls.
A seasoned team of industry experts from SAP who specialize in creating secure and reliable cloud environments help businesses safeguard critical applications and data during the implementation and keep business operations intact. Our comprehensive approach - at the physical, database, middleware, application, and network and communication layers - literally builds security into every aspect of a business.
For example, SAP operates its own data centers, and we partner with local leaders in colocation hosting centers to provide secure, environmentally controlled facilities that offer an integrated security management system. On-site security measures include electronic photo-ID badging, cardholder access control, biometrics, recorded digital video surveillance, and alarm monitoring. All SAP data centers comply with the latest telecommunications industry standards, such as ANSI/TIA/EIA-942 Tier III or higher.
We also implemented a so called security monitoring center to immediately react to all kind of security risks no matter that applies to applications, infrastructure or even global crisis situations.
I believe it is a challenge for companies - especially for smaller companies - to implement such comprehensive security models on their own. More and more companies will realize that it is time to re-focus on their core business and that the cloud can help them to do so.
SecuritySolutionsWatch.com: Thanks again for joining us today, Martin. Are there any other subjects you would like to discuss?
Martin Heisig: Let me finally elaborate shortly on a new role of CIOs. IT purchasing power moves more to the lines of businesses (LoBs). The new role of the CIO is changing from a functional to a more strategic innovation and business enabler, the "Chief Innovation Officer." The new CIO has to stay ahead of the trends and make sure that employees can take advantage of new technology quickly. IT leaders are expected to find ways to come up with new ways of using technology to create new business opportunities and how IT contributes to the bottom line.
Cloud presents a huge opportunity for IT to drive innovation, but it also poses a challenge because the business can partner with external sources and run applications. A CIO can only be successful if there's a strong partnership and collaboration with the business. It's important for CIOs to embrace the cloud and IT's role as an integrator. This being said IT organizations need to change their mindset and the way how they operate.
I think, it's clear, that we have no option here. The cloud is a reality that one might ignore for a while but in the end this will only set you back in the transition that will anyhow happen. So, I rather like to address it heads-on and be first - and thus turn it into an advantage over competition. Nobody likes chasing up with others because of a missed advantage of a good start in the first place.
This interview originally appeared in SecuritySolutionsWatch.com. Republished with permission.
Today air travel is a minefield of delays, hassles and customer disappointment. Airlines struggle to revitalize the experience. GE and M2Mi will demonstrate practical examples of how IoT solutions are helping airlines bring back personalization, reduce trip time and improve reliability. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Dr. Sarah Cooper, M2Mi’s VP Business Development and Engineering, explored the IoT cloud-based platform technologies driving this change including privacy controls, data transparency and integration of real time context with p...
Dec. 1, 2015 10:00 PM EST Reads: 476
The Internet of Things (IoT) is growing rapidly by extending current technologies, products and networks. By 2020, Cisco estimates there will be 50 billion connected devices. Gartner has forecast revenues of over $300 billion, just to IoT suppliers. Now is the time to figure out how you’ll make money – not just create innovative products. With hundreds of new products and companies jumping into the IoT fray every month, there’s no shortage of innovation. Despite this, McKinsey/VisionMobile data shows "less than 10 percent of IoT developers are making enough to support a reasonably sized team....
Dec. 1, 2015 04:00 PM EST Reads: 507
Just over a week ago I received a long and loud sustained applause for a presentation I delivered at this year’s Cloud Expo in Santa Clara. I was extremely pleased with the turnout and had some very good conversations with many of the attendees. Over the next few days I had many more meaningful conversations and was not only happy with the results but also learned a few new things. Here is everything I learned in those three days distilled into three short points.
Dec. 1, 2015 03:00 PM EST Reads: 387
Most of the IoT Gateway scenarios involve collecting data from machines/processing and pushing data upstream to cloud for further analytics. The gateway hardware varies from Raspberry Pi to Industrial PCs. The document states the process of allowing deploying polyglot data pipelining software with the clear notion of supporting immutability. In his session at @ThingsExpo, Shashank Jain, a development architect for SAP Labs, discussed the objective, which is to automate the IoT deployment process from development to production scenarios using Docker containers.
Dec. 1, 2015 03:00 PM EST Reads: 149
DevOps is about increasing efficiency, but nothing is more inefficient than building the same application twice. However, this is a routine occurrence with enterprise applications that need both a rich desktop web interface and strong mobile support. With recent technological advances from Isomorphic Software and others, rich desktop and tuned mobile experiences can now be created with a single codebase – without compromising functionality, performance or usability. In his session at DevOps Summit, Charles Kendrick, CTO and Chief Architect at Isomorphic Software, demonstrated examples of com...
Dec. 1, 2015 02:45 PM EST Reads: 449
As organizations realize the scope of the Internet of Things, gaining key insights from Big Data, through the use of advanced analytics, becomes crucial. However, IoT also creates the need for petabyte scale storage of data from millions of devices. A new type of Storage is required which seamlessly integrates robust data analytics with massive scale. These storage systems will act as “smart systems” provide in-place analytics that speed discovery and enable businesses to quickly derive meaningful and actionable insights. In his session at @ThingsExpo, Paul Turner, Chief Marketing Officer at...
Dec. 1, 2015 02:15 PM EST Reads: 454
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
Dec. 1, 2015 02:00 PM EST Reads: 552
In his General Session at 17th Cloud Expo, Bruce Swann, Senior Product Marketing Manager for Adobe Campaign, explored the key ingredients of cross-channel marketing in a digital world. Learn how the Adobe Marketing Cloud can help marketers embrace opportunities for personalized, relevant and real-time customer engagement across offline (direct mail, point of sale, call center) and digital (email, website, SMS, mobile apps, social networks, connected objects).
Dec. 1, 2015 01:45 PM EST Reads: 359
With all the incredible momentum behind the Internet of Things (IoT) industry, it is easy to forget that not a single CEO wakes up and wonders if “my IoT is broken.” What they wonder is if they are making the right decisions to do all they can to increase revenue, decrease costs, and improve customer experience – effectively the same challenges they have always had in growing their business. The exciting thing about the IoT industry is now these decisions can be better, faster, and smarter. Now all corporate assets – people, objects, and spaces – can share information about themselves and thei...
Dec. 1, 2015 12:00 PM EST Reads: 314
The Internet of Everything is re-shaping technology trends–moving away from “request/response” architecture to an “always-on” Streaming Web where data is in constant motion and secure, reliable communication is an absolute necessity. As more and more THINGS go online, the challenges that developers will need to address will only increase exponentially. In his session at @ThingsExpo, Todd Greene, Founder & CEO of PubNub, exploreed the current state of IoT connectivity and review key trends and technology requirements that will drive the Internet of Things from hype to reality.
Dec. 1, 2015 11:45 AM EST Reads: 480
Two weeks ago (November 3-5), I attended the Cloud Expo Silicon Valley as a speaker, where I presented on the security and privacy due diligence requirements for cloud solutions. Cloud security is a topical issue for every CIO, CISO, and technology buyer. Decision-makers are always looking for insights on how to mitigate the security risks of implementing and using cloud solutions. Based on the presentation topics covered at the conference, as well as the general discussions heard between sessions, I wanted to share some of my observations on emerging trends. As cyber security serves as a fou...
Dec. 1, 2015 11:45 AM EST Reads: 376
The cloud. Like a comic book superhero, there seems to be no problem it can’t fix or cost it can’t slash. Yet making the transition is not always easy and production environments are still largely on premise. Taking some practical and sensible steps to reduce risk can also help provide a basis for a successful cloud transition. A plethora of surveys from the likes of IDG and Gartner show that more than 70 percent of enterprises have deployed at least one or more cloud application or workload. Yet a closer inspection at the data reveals less than half of these cloud projects involve production...
Dec. 1, 2015 11:00 AM EST Reads: 519
Countless business models have spawned from the IaaS industry – resell Web hosting, blogs, public cloud, and on and on. With the overwhelming amount of tools available to us, it's sometimes easy to overlook that many of them are just new skins of resources we've had for a long time. In his general session at 17th Cloud Expo, Harold Hannon, Sr. Software Architect at SoftLayer, an IBM Company, broke down what we have to work with, discussed the benefits and pitfalls and how we can best use them to design hosted applications.
Dec. 1, 2015 10:45 AM EST Reads: 141
Discussions of cloud computing have evolved in recent years from a focus on specific types of cloud, to a world of hybrid cloud, and to a world dominated by the APIs that make today's multi-cloud environments and hybrid clouds possible. In this Power Panel at 17th Cloud Expo, moderated by Conference Chair Roger Strukhoff, panelists addressed the importance of customers being able to use the specific technologies they need, through environments and ecosystems that expose their APIs to make true change and transformation possible.
Dec. 1, 2015 10:00 AM EST Reads: 583
Microservices are a very exciting architectural approach that many organizations are looking to as a way to accelerate innovation. Microservices promise to allow teams to move away from monolithic "ball of mud" systems, but the reality is that, in the vast majority of organizations, different projects and technologies will continue to be developed at different speeds. How to handle the dependencies between these disparate systems with different iteration cycles? Consider the "canoncial problem" in this scenario: microservice A (releases daily) depends on a couple of additions to backend B (re...
Dec. 1, 2015 09:00 AM EST Reads: 486
Container technology is shaping the future of DevOps and it’s also changing the way organizations think about application development. With the rise of mobile applications in the enterprise, businesses are abandoning year-long development cycles and embracing technologies that enable rapid development and continuous deployment of apps. In his session at DevOps Summit, Kurt Collins, Developer Evangelist at Built.io, examined how Docker has evolved into a highly effective tool for application delivery by allowing increasingly popular Mobile Backend-as-a-Service (mBaaS) platforms to quickly crea...
Dec. 1, 2015 08:00 AM EST Reads: 400
Too often with compelling new technologies market participants become overly enamored with that attractiveness of the technology and neglect underlying business drivers. This tendency, what some call the “newest shiny object syndrome” is understandable given that virtually all of us are heavily engaged in technology. But it is also mistaken. Without concrete business cases driving its deployment, IoT, like many other technologies before it, will fade into obscurity.
Dec. 1, 2015 08:00 AM EST Reads: 399
We all know that data growth is exploding and storage budgets are shrinking. Instead of showing you charts on about how much data there is, in his General Session at 17th Cloud Expo, Scott Cleland, Senior Director of Product Marketing at HGST, showed how to capture all of your data in one place. After you have your data under control, you can then analyze it in one place, saving time and resources.
Dec. 1, 2015 08:00 AM EST Reads: 257
The Internet of Things is clearly many things: data collection and analytics, wearables, Smart Grids and Smart Cities, the Industrial Internet, and more. Cool platforms like Arduino, Raspberry Pi, Intel's Galileo and Edison, and a diverse world of sensors are making the IoT a great toy box for developers in all these areas. In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists discussed what things are the most important, which will have the most profound effect on the world, and what should we expect to see over the next couple of years.
Dec. 1, 2015 06:30 AM EST Reads: 515
Growth hacking is common for startups to make unheard-of progress in building their business. Career Hacks can help Geek Girls and those who support them (yes, that's you too, Dad!) to excel in this typically male-dominated world. Get ready to learn the facts: Is there a bias against women in the tech / developer communities? Why are women 50% of the workforce, but hold only 24% of the STEM or IT positions? Some beginnings of what to do about it! In her Day 2 Keynote at 17th Cloud Expo, Sandy Carter, IBM General Manager Cloud Ecosystem and Developers, and a Social Business Evangelist, wil...
Dec. 1, 2015 05:00 AM EST Reads: 627