Welcome!

Java IoT Authors: Liz McMillan, Elizabeth White, Pat Romanski, Yeshim Deniz, Frank Lupo

Related Topics: @DevOpsSummit, Java IoT, @CloudExpo

@DevOpsSummit: Blog Feed Post

Five Steps to Avoid Outages By @Automic | @DevOpsSummit #APM #DevOps

Modern computing systems are stunningly complicated; however it is time to stop blaming complexity for failures

Five Steps to Avoid Outages That Will Put You in the News
By Ralf Paschen

United Airlines flights nationwide were grounded early Wednesday morning, creating delays and long lines at airport terminals. The New York Stock Exchange (NYSE) also suspended trading on Wednesday and stayed down for nearly four hours. Minutes later, The Wall Street Journal's (WSJ) homepage experienced an outage, possibly under intense traffic as a result of the NYSE news.

Root causes were quickly identified and published - "a router degraded network connectivity for various applications" and "the root cause was determined to be a configuration issue."

It reminds me of the maxim, ‘when the tide goes out, you can see who is bathing naked'. The simple fact is that failures such as these frequently point to more deep-seated problems with ageing IT infrastructures. It is rare to publicly hear of such problems due to the need to protect brand image, customer loyalty and shareholder value.

However, these things happen and will continue to happen - a European federal agency, for example, recently experienced a three-day outage owing to a network security problem, and stated that certain switches were being replaced at the time. The reality was that the organization was rolling out an application and had no chance to roll back in a timely manner.

Don't put the blame on complexity
Modern computing systems are stunningly complicated; however it is time to stop blaming complexity for failures. The vast majority of outages are related to change in some way: usually a software update that took place shortly before the failure.

Business automation enables businesses to cope with this complexity, providing complete end-to-end visibility of these critical business processes, eliminating steps that slow execution time and removing human error.

So let's take a look at the top five reasons for failed deployments and deployment-related outages in large enterprises - and how business automation can solve them.

1. Lack of centralized packaging and tracking
Traditionally, applications are developed by disconnected teams, each producing dozens of new artefacts and artefact versions, including executable, configuration files and database schemas. Often there is interdependency between artefact versions from one team to another. This interdependency is only tested when a new version of the system is tested. By the time an application is rolled out to the operations environment, the list of artefacts and their interdependencies can grow significantly. Automation packages and transports the correct artefacts, with the correct versions to the exact targets, thereby eliminating potential failure.

2. Process failures
Deploying application changes means following guidebooks in an exact order. As the number of environments, server and application tiers grow, so does the length of the instructions. The complexity of the process is a major source of errors and failures that can cause a service provider to black out.

In response, administrators attempt to automate the process with scripts and configuration tools that they have available, but the slightest mistake is often fatal. Here again, a standardized, fully automated and well-tested deployment capability can prevent such errors occurring.

3. Lack of a generic deployment model
Every enterprise application passes through a lifecycle of development, functional testing, integration and load testing and rollout. With each stage, the application is put on a different set of servers. However, these environments are many times more complex in terms of hardware, operating systems and even the application infrastructure stack. The potential for error - and therefore outage prevails.

Business automation takes control of the subtle changes in the execution environment between stages and artefact transferring, introducing a generic deployment model for more reliable development and roll-out.

4. Lack of a snapshot validation stage
Every application update creates a new baseline of configuration, in terms of artefact versions, as well as values that are changed. Unfortunately, there is no practical way for administrators to review configuration states as part of any new update.

Emergency patches are a weak point as they tend to ‘disappear' with new versions and sometimes cause outages that can take a long time to resolve. Business automation introduces a baseline snapshot at the beginning and end of each new update that resolves many potentially serious issues from occurring in the first place.

5. Inability to automatically rollback in time
As we have seen, software complexity is not the root cause of outages. It is the deployment and release processes are the heart of the problem. The lack of packaging, reusable workflows, generic deployment models and the ability to validate application snapshots and automatically rollback in the middle of any deployment process, is the single most important cause of failures in enterprises

Software-related outages are an everyday occurrence, as aging IT infrastructure struggles to cope with the demands of the always-on, always-connected world. Business automation has the answer.

What do you think?  I would be interested to hear your views.

Read the original blog entry...

More Stories By Automic Blog

Automic, a leader in business automation, helps enterprises drive competitive advantage by automating their IT factory - from on-premise to the Cloud, Big Data and the Internet of Things.

With offices across North America, Europe and Asia-Pacific, Automic powers over 2,600 customers including Bosch, PSA, BT, Carphone Warehouse, Deutsche Post, Societe Generale, TUI and Swisscom. The company is privately held by EQT. More information can be found at www.automic.com.

@ThingsExpo Stories
As businesses evolve, they need technology that is simple to help them succeed today and flexible enough to help them build for tomorrow. Chrome is fit for the workplace of the future — providing a secure, consistent user experience across a range of devices that can be used anywhere. In her session at 21st Cloud Expo, Vidya Nagarajan, a Senior Product Manager at Google, will take a look at various options as to how ChromeOS can be leveraged to interact with people on the devices, and formats th...
SYS-CON Events announced today that Yuasa System will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Yuasa System is introducing a multi-purpose endurance testing system for flexible displays, OLED devices, flexible substrates, flat cables, and films in smartphones, wearables, automobiles, and healthcare.
Organizations do not need a Big Data strategy; they need a business strategy that incorporates Big Data. Most organizations lack a road map for using Big Data to optimize key business processes, deliver a differentiated customer experience, or uncover new business opportunities. They do not understand what’s possible with respect to integrating Big Data into the business model.
Enterprises have taken advantage of IoT to achieve important revenue and cost advantages. What is less apparent is how incumbent enterprises operating at scale have, following success with IoT, built analytic, operations management and software development capabilities – ranging from autonomous vehicles to manageable robotics installations. They have embraced these capabilities as if they were Silicon Valley startups. As a result, many firms employ new business models that place enormous impor...
SYS-CON Events announced today that Taica will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Taica manufacturers Alpha-GEL brand silicone components and materials, which maintain outstanding performance over a wide temperature range -40C to +200C. For more information, visit http://www.taica.co.jp/english/.
SYS-CON Events announced today that Dasher Technologies will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Dasher Technologies, Inc. ® is a premier IT solution provider that delivers expert technical resources along with trusted account executives to architect and deliver complete IT solutions and services to help our clients execute their goals, plans and objectives. Since 1999, we'v...
Recently, REAN Cloud built a digital concierge for a North Carolina hospital that had observed that most patient call button questions were repetitive. In addition, the paper-based process used to measure patient health metrics was laborious, not in real-time and sometimes error-prone. In their session at 21st Cloud Expo, Sean Finnerty, Executive Director, Practice Lead, Health Care & Life Science at REAN Cloud, and Dr. S.P.T. Krishnan, Principal Architect at REAN Cloud, will discuss how they b...
SYS-CON Events announced today that MIRAI Inc. will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. MIRAI Inc. are IT consultants from the public sector whose mission is to solve social issues by technology and innovation and to create a meaningful future for people.
SYS-CON Events announced today that TidalScale, a leading provider of systems and services, will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. TidalScale has been involved in shaping the computing landscape. They've designed, developed and deployed some of the most important and successful systems and services in the history of the computing industry - internet, Ethernet, operating s...
SYS-CON Events announced today that IBM has been named “Diamond Sponsor” of SYS-CON's 21st Cloud Expo, which will take place on October 31 through November 2nd 2017 at the Santa Clara Convention Center in Santa Clara, California.
Join IBM November 1 at 21st Cloud Expo at the Santa Clara Convention Center in Santa Clara, CA, and learn how IBM Watson can bring cognitive services and AI to intelligent, unmanned systems. Cognitive analysis impacts today’s systems with unparalleled ability that were previously available only to manned, back-end operations. Thanks to cloud processing, IBM Watson can bring cognitive services and AI to intelligent, unmanned systems. Imagine a robot vacuum that becomes your personal assistant tha...
SYS-CON Events announced today that TidalScale will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. TidalScale is the leading provider of Software-Defined Servers that bring flexibility to modern data centers by right-sizing servers on the fly to fit any data set or workload. TidalScale’s award-winning inverse hypervisor technology combines multiple commodity servers (including their ass...
As hybrid cloud becomes the de-facto standard mode of operation for most enterprises, new challenges arise on how to efficiently and economically share data across environments. In his session at 21st Cloud Expo, Dr. Allon Cohen, VP of Product at Elastifile, will explore new techniques and best practices that help enterprise IT benefit from the advantages of hybrid cloud environments by enabling data availability for both legacy enterprise and cloud-native mission critical applications. By rev...
Infoblox delivers Actionable Network Intelligence to enterprise, government, and service provider customers around the world. They are the industry leader in DNS, DHCP, and IP address management, the category known as DDI. We empower thousands of organizations to control and secure their networks from the core-enabling them to increase efficiency and visibility, improve customer service, and meet compliance requirements.
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend 21st Cloud Expo October 31 - November 2, 2017, at the Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, and learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
SYS-CON Events announced today that N3N will exhibit at SYS-CON's @ThingsExpo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. N3N’s solutions increase the effectiveness of operations and control centers, increase the value of IoT investments, and facilitate real-time operational decision making. N3N enables operations teams with a four dimensional digital “big board” that consolidates real-time live video feeds alongside IoT sensor data a...
Amazon is pursuing new markets and disrupting industries at an incredible pace. Almost every industry seems to be in its crosshairs. Companies and industries that once thought they were safe are now worried about being “Amazoned.”. The new watch word should be “Be afraid. Be very afraid.” In his session 21st Cloud Expo, Chris Kocher, a co-founder of Grey Heron, will address questions such as: What new areas is Amazon disrupting? How are they doing this? Where are they likely to go? What are th...
In his Opening Keynote at 21st Cloud Expo, John Considine, General Manager of IBM Cloud Infrastructure, will lead you through the exciting evolution of the cloud. He'll look at this major disruption from the perspective of technology, business models, and what this means for enterprises of all sizes. John Considine is General Manager of Cloud Infrastructure Services at IBM. In that role he is responsible for leading IBM’s public cloud infrastructure including strategy, development, and offering ...
Digital transformation is changing the face of business. The IDC predicts that enterprises will commit to a massive new scale of digital transformation, to stake out leadership positions in the "digital transformation economy." Accordingly, attendees at the upcoming Cloud Expo | @ThingsExpo at the Santa Clara Convention Center in Santa Clara, CA, Oct 31-Nov 2, will find fresh new content in a new track called Enterprise Cloud & Digital Transformation.
SYS-CON Events announced today that NetApp has been named “Bronze Sponsor” of SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. NetApp is the data authority for hybrid cloud. NetApp provides a full range of hybrid cloud data services that simplify management of applications and data across cloud and on-premises environments to accelerate digital transformation. Together with their partners, NetApp emp...