Welcome!

Java IoT Authors: AppDynamics Blog, Pat Romanski, Liz McMillan, Cloud Best Practices Network, Dana Gardner

Related Topics: Agile Computing, Open Source Cloud

Agile Computing: Article

The Disrupter: Google Enterprise Apps

Moving at the speed of business

According to study by the Burton Group, the next disruptive technology in the enterprise business solutions will come from the Google Enterprise Applications portal (Burton Group: The Disrupter: Google Enterprise Apps by Guy Creese, Senior Analyst, Collaboration and Content Strategies, March 19, 2007).

Global companies, as well as individual users, will be able to shop online a-la-carte style and choose the applications they need. Integration will be a thing of the past, as all of the applications will run on the same Google GWT platform. This is what makes software giants like Microsoft and SAP so worried about the future of enterprise software development. Everyone is afraid to miss the next big thing and is trying to capitalize on emerging trends. When enterprises do start leveraging their new technology and paradigms, large vendors want to be ready. Microsoft has made advances toward Yahoo! while SAP is investing heavily into portals. But Google is gaining steam, and other "traditional" software powerhouses are forced to play a catch-up game.
Microsoft, Oracle, and SAP are old-school companies based on a traditional, closed-core and proprietary technology. As with any new and disruptive technologies, industry giants seem to be all over the open source phenomena. However, this time it might be impossible for large vendors to adopt the new thinking and embrace it in order to capitalize on it and turn it around into the same old philosophy. While traditional vendors invest heavily into "embracing" open source, their essence remains the same: none of these companies will be willing to release their source, which contains millions of lines of legacy code that for many years has been dragged from one release to the next. They will also risk making their enterprise customers (who paid heftily for the product licenses) majorly upset. The open source philosophy and approach to the software overall is proving to be the next big thing, which will shake off older vendors.

A new cluster of startups is emerging in the open source arena that offers business applications based on common and expandable open source platforms. Google recently announced plans for the development of Google Enterprise portal and a new development framework on which such applications can be built - Google Web Toolkit (GWT). Some open source companies immediately took note of this and recognized the potential in partnering with Google on the open source front, and in delivering enterprise-grade applications under Google's umbrella. These companies are the future of enterprise solutions that one day, in the not-so-distant future, will dominate the market place.

Open for Business
Open source is not a new term and has been around for years. Companies like Red Hat, JBoss, and MySQL have been successful in providing open source back-end and middleware solutions and making money by providing services and support for their products. The benefit to the consumer has been realized in savings on license fees and the ability to maintain applications' infrastructure on their own. Most of the time, companies running their infrastructure on open source platforms have been more efficient with less downtime, even though it requires more technical expertise from the end customer.

In recent years, however, the open source movement concept has experienced tremendous growth and adoption in the enterprise. It expanded from middleware and databases to companies offering open source business applications. Examples are numerous: SugarCRM offers sales force solutions; Compiere offers customizable ERP business solutions; Alfresco offers content management solutions; and Queplix offers a wide range of open source solutions for the customer care industry.

Licenses, Liberty, and the Pursuit of Openness
Contrary to popular belief, the biggest benefit of open source is not that it is a "free-for-all" solution. While some solutions are indeed offered to the public for free with no strings attached, these solutions may bring limited value to the final consumer (since the developers working on them probably have full-time paying jobs that take priority over these side projects).

Many open source companies are trying to figure out how to combine the community aspect of open source with the need to make a profit. Some have been experimenting with numerous open source licenses, from BSD to GPL, to many variations in between. It's important here to recognize that perhaps the biggest benefit of open source is not that it's "free," but that it shows a customer what he or she is buying. When you purchase a closed-core proprietary solution, what you see is what you get. While you can estimate that the solution will do about 60-80% of what you need, you won't have any idea of what it is really capable of until you install it and run it for several months. Will it integrate with your other business systems? Will it synchronize with your billing, accounting, analytics, and knowledge management solutions? Will it be able to work with numerous databases? Will it talk to your middleware infrastructure? Will it be able to sustain successful upgrades of numerous components that it depends on? Will you be able to customize it and make sure that it stays on top of your constantly changing business? When you buy proprietary software, the answers to these questions are as "black box" as the software itself, no matter what the vendor is trying to make you believe.

But is the situation any different when you buy an open source solution? In order to make sure you can resolve these questions if you decide to go the open source route, it's important that your vendor can answer "yes" to the following key questions before you write a check:
• Are there any large corporations and enterprises that run your software to support their critical business functions? (Ask for references. Talking to actual users is the most reliable way to know how dependable, scalable, and robust the application really is.)
• Is your software based on standard enterprise technology (such as J2EE)?
• Is detailed technical information and documentation available?
• Is there a large community of developers that supports this application?
• Is there extensive training available?
• Does the open source vendor provide support for the solution? What are the support and maintenance structure and costs?
• Are new versions of software included with the support and maintenance?

Subject to many variations, licensing terms are particularly important when dealing with open source utilities - so be sure to study the licensing agreement and learn what kinds of things you are and are not allowed to do with the software you choose. Make sure that the license allows you to customize, support, and use the software internally without limitations, so you have the freedom to disassociate yourself from the vendor at any point in the future. After all, not being locked in with the vendor is one of the greatest benefits of open source software.

The Need for Speed
If you are looking to deploy an enterprise application - whether it's for customer care, content management, or a range of other capabilities - open source solutions should definitely be on your short list. A look at the industry shows that these solutions are quickly outpacing traditional software applications, offering significantly lower TCO and the ability to adapt (among many other benefits) - ultimately allowing your company to move at the speed of business.

The final question is: How fast do you want to go?

More Stories By Steven Yaskin

Steven Yaskin is CTO of Queplix Corporation, which offers a suite of software tools and professional services to help companies deliver customer care with contact centers, help desks, and eService. For more information, visit www.queplix.com.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
A critical component of any IoT project is the back-end systems that capture data from remote IoT devices and structure it in a way to answer useful questions. Traditional data warehouse and analytical systems are mature technologies that can be used to handle large data sets, but they are not well suited to many IoT-scale products and the need for real-time insights. At Fuze, we have developed a backend platform as part of our mobility-oriented cloud service that uses Big Data-based approache...
trust and privacy in their ecosystem. Assurance and protection of device identity, secure data encryption and authentication are the key security challenges organizations are trying to address when integrating IoT devices. This holds true for IoT applications in a wide range of industries, for example, healthcare, consumer devices, and manufacturing. In his session at @ThingsExpo, Lancen LaChance, vice president of product management, IoT solutions at GlobalSign, will teach IoT developers how t...
Digital payments using wearable devices such as smart watches, fitness trackers, and payment wristbands are an increasing area of focus for industry participants, and consumer acceptance from early trials and deployments has encouraged some of the biggest names in technology and banking to continue their push to drive growth in this nascent market. Wearable payment systems may utilize near field communication (NFC), radio frequency identification (RFID), or quick response (QR) codes and barcodes...
SYS-CON Events announced today that Peak 10, Inc., a national IT infrastructure and cloud services provider, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Peak 10 provides reliable, tailored data center and network services, cloud and managed services. Its solutions are designed to scale and adapt to customers’ changing business needs, enabling them to lower costs, improve performance and focus inter...
We're entering the post-smartphone era, where wearable gadgets from watches and fitness bands to glasses and health aids will power the next technological revolution. With mass adoption of wearable devices comes a new data ecosystem that must be protected. Wearables open new pathways that facilitate the tracking, sharing and storing of consumers’ personal health, location and daily activity data. Consumers have some idea of the data these devices capture, but most don’t realize how revealing and...
The demand for organizations to expand their infrastructure to multiple IT environments like the cloud, on-premise, mobile, bring your own device (BYOD) and the Internet of Things (IoT) continues to grow. As this hybrid infrastructure increases, the challenge to monitor the security of these systems increases in volume and complexity. In his session at 18th Cloud Expo, Stephen Coty, Chief Security Evangelist at Alert Logic, will show how properly configured and managed security architecture can...
The IETF draft standard for M2M certificates is a security solution specifically designed for the demanding needs of IoT/M2M applications. In his session at @ThingsExpo, Brian Romansky, VP of Strategic Technology at TrustPoint Innovation, will explain how M2M certificates can efficiently enable confidentiality, integrity, and authenticity on highly constrained devices.
There is an ever-growing explosion of new devices that are connected to the Internet using “cloud” solutions. This rapid growth is creating a massive new demand for efficient access to data. And it’s not just about connecting to that data anymore. This new demand is bringing new issues and challenges and it is important for companies to scale for the coming growth. And with that scaling comes the need for greater security, gathering and data analysis, storage, connectivity and, of course, the...
So, you bought into the current machine learning craze and went on to collect millions/billions of records from this promising new data source. Now, what do you do with them? Too often, the abundance of data quickly turns into an abundance of problems. How do you extract that "magic essence" from your data without falling into the common pitfalls? In her session at @ThingsExpo, Natalia Ponomareva, Software Engineer at Google, will provide tips on how to be successful in large scale machine lear...
The IoTs will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm and share the must-have mindsets for removing complexity from the development proc...
Increasing IoT connectivity is forcing enterprises to find elegant solutions to organize and visualize all incoming data from these connected devices with re-configurable dashboard widgets to effectively allow rapid decision-making for everything from immediate actions in tactical situations to strategic analysis and reporting. In his session at 18th Cloud Expo, Shikhir Singh, Senior Developer Relations Manager at Sencha, will discuss how to create HTML5 dashboards that interact with IoT devic...
Artificial Intelligence has the potential to massively disrupt IoT. In his session at 18th Cloud Expo, AJ Abdallat, CEO of Beyond AI, will discuss what the five main drivers are in Artificial Intelligence that could shape the future of the Internet of Things. AJ Abdallat is CEO of Beyond AI. He has over 20 years of management experience in the fields of artificial intelligence, sensors, instruments, devices and software for telecommunications, life sciences, environmental monitoring, process...
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
SYS-CON Events announced today that Ericsson has been named “Gold Sponsor” of SYS-CON's @ThingsExpo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. Ericsson is a world leader in the rapidly changing environment of communications technology – providing equipment, software and services to enable transformation through mobility. Some 40 percent of global mobile traffic runs through networks we have supplied. More than 1 billion subscribers around the world re...
We’ve worked with dozens of early adopters across numerous industries and will debunk common misperceptions, which starts with understanding that many of the connected products we’ll use over the next 5 years are already products, they’re just not yet connected. With an IoT product, time-in-market provides much more essential feedback than ever before. Innovation comes from what you do with the data that the connected product provides in order to enhance the customer experience and optimize busi...
In his session at @ThingsExpo, Chris Klein, CEO and Co-founder of Rachio, will discuss next generation communities that are using IoT to create more sustainable, intelligent communities. One example is Sterling Ranch, a 10,000 home development that – with the help of Siemens – will integrate IoT technology into the community to provide residents with energy and water savings as well as intelligent security. Everything from stop lights to sprinkler systems to building infrastructures will run ef...
Manufacturers are embracing the Industrial Internet the same way consumers are leveraging Fitbits – to improve overall health and wellness. Both can provide consistent measurement, visibility, and suggest performance improvements customized to help reach goals. Fitbit users can view real-time data and make adjustments to increase their activity. In his session at @ThingsExpo, Mark Bernardo Professional Services Leader, Americas, at GE Digital, will discuss how leveraging the Industrial Interne...
The increasing popularity of the Internet of Things necessitates that our physical and cognitive relationship with wearable technology will change rapidly in the near future. This advent means logging has become a thing of the past. Before, it was on us to track our own data, but now that data is automatically available. What does this mean for mHealth and the "connected" body? In her session at @ThingsExpo, Lisa Calkins, CEO and co-founder of Amadeus Consulting, will discuss the impact of wea...
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
You deployed your app with the Bluemix PaaS and it's gaining some serious traction, so it's time to make some tweaks. Did you design your application in a way that it can scale in the cloud? Were you even thinking about the cloud when you built the app? If not, chances are your app is going to break. Check out this webcast to learn various techniques for designing applications that will scale successfully in Bluemix, for the confidence you need to take your apps to the next level and beyond.