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Salesforce.com Recognized as Industry Leader Winning Two UK Business Software Satisfaction Awards

Company takes top honors with Best Small Business CRM Software and the Best On-Demand CRM Software awards

LONDON, Oct. 18 /PRNewswire-FirstCall/ -- Salesforce.com , the market and technology leader in on-demand business services, today announced it received two top honors at the Business Software Satisfaction Awards. Salesforce.com won the awards for Best Small Business CRM Software and the Best On-Demand CRM Software awards, beating competition from Microsoft.

(Logo: http://www.newscom.com/cgi-bin/prnh/20050216/SFW105LOGO)

Nominated by readers of Sift Media publications such as MyCustomer.com, the Business Software Satisfaction Awards are judged on ease of use, reliability, functionality and value for money.

"What's special about these awards is they are based on the opinions of users," said Ben Heald, CEO of Sift Media. "Salesforce.com's success in these user satisfaction awards is another clear sign that users are embracing the benefits of Software-as-a-Service."

"Salesforce.com is the proven leader in on-demand CRM and we are delighted these awards recognize this," said Woodson Martin, vice president, EMEA marketing, salesforce.com. "The awards are also a confirmation of how seriously people are taking Software-as-a-Service and the cultural change in buying habits we have seen in recent years."

Salesforce CRM combines ease of use with high user adoption, point-and-click customization, award winning functionality and proven integration to deliver leading CRM applications that enable customers to successfully manage and share marketing, sales and customer service information on-demand. While salesforce.com is best known for its Software-as-a-Service CRM applications, the company recently redefined itself as a multi-application, multi-category company. Last month, salesforce.com introduced the new Force.com on-demand platform, a new way to create and deploy business applications that makes companies and developers successful by letting them focus on what their applications do, rather than the software and infrastructure to run them. By replacing the complexity of software platforms with a complete, scalable service, Force.com provides developers the fastest path to turn ideas into success.

About salesforce.com

Salesforce.com is the market and technology leader in on-demand business services. The company's Salesforce suite of on-demand CRM applications allows customers to manage and share all of their sales, support, marketing and partner information on-demand. Force.com, the world's first on-demand platform, enables customers, developers and partners to build powerful new on-demand applications that extend beyond CRM to deliver the benefits of multi-tenancy and The Business Web across the enterprise. Force.com allows applications to be easily shared, exchanged and installed with a few simple clicks via salesforce.com's AppExchange marketplace, available at http://www.salesforce.com/appexchange. Customers can also take advantage of Successforce, salesforce.com's world-class training, support, consulting and best practices offerings.

As of July 31, 2007, salesforce.com manages customer information for approximately 35,300 customers including ABN AMRO, Dow Jones Newswires, Japan Post, Kaiser Permanente, KONE, Sprint Nextel, and SunTrust Banks. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com/, or call 1-800-NO-SOFTWARE.

Copyright (c) 2007 salesforce.com, inc. All rights reserved. Salesforce.com and the "no software" logo are registered trademarks of salesforce.com, inc., and salesforce.com owns other registered and unregistered trademarks. Other names used herein may be trademarks of their respective owners.

Salesforce.com

CONTACT: Anna Moseley of LEWIS, +44 (0) 207 802 2626, [email protected],
for Salesforce.com; or Jane Lawrence of Salesforce.com, EMEA,
[email protected]

Web site: http://www.salesforce.com/

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