|By Jeremy Geelan||
|March 24, 2009 01:45 PM EDT||
In this Exclusive Q&A with SYS-CON's Jeremy Geelan, Senthil Krishnapillai - Sybase iAnywhere's Director of Product Management - talks about the mobile email market and Sybase iAnywhere's most recent announcements regarding Mobile Office and the iPhone 3.0.
Jeremy Geelan: Starting at 35,000 feet first: what's the overall state of enterprise-class email, on mobile devices? How fast is the sector growing?
Senthil Krishnapillai: According to Gartner, "Wireless e-mail is going mainstream in the enterprise. There are approximately 100 million wireless e-mail users worldwide, of which about 30 million are business users. By year-end 2010, wireless e-mail users will increase in number to more than 300 million."
From Sybase's perspective, the mobile email market has certainly matured. Enterprises now expect a fully functional comprehensive email and PIM solution. Users expect to be able to do everything on a mobile device like they do on a PC. The challenge is to support this level of service for all types of mobile devices that are in the market. It's important for enterprises to look for solution that supports a wide range of mobile devices, including emerging devices (iPhone, Android, etc.).
Geelan: Does email remain the #1 collaboration tool, or are there others beginning to rival it?
Krishnapillai: Email still dominates as the #1 mobile collaboration application. We see email being used in various forms. For example-just like people accept meeting requests-they want to do more within their email client. Sybase envisions the mobile email client being able to handle automated business processes and serve as the bridge for mobile workers to also interact with other enterprise systems.
Geelan: If IM is big too, then, what will happen in the future - will people go on jumping between email and IM, do you think?
Krishnapillai: We do not expect IM to replace email because they serve different needs for end users. Email is the new "formal" communication while IM is predominantly used for quick, instant chats. Since IM requires a person to be "online" - and email doesn't require that - it allows users to work and respond at their own pace, not making them reliant or interrupted by other users.
Geelan: What about issues such as security, data protection, device management, profile administration, support, and deployment? Isn't that a nightmare for IT?
Krishnapillai: IT is certainly concerned about securely deploying mobile devices and data and should be focused on how to support the complete mobile device life cycle of provisioning and managing and decommissioning devices. The challenges are multi-fold, especially when enterprises are looking to deploy a variety of mobile device platforms - such as Windows Mobile, Symbian, BlackBerry. Solutions, like those from Sybase, help enterprises to control and streamline the deployments in a heterogeneous device environment.
Geelan: So sensitive data on a mobile device can be encrypted?
Krishnapillai: Yes. The degree of encryption and security completeness generally depends on the device capabilities. For example, Afaria from Sybase provides complete on-device encryption for Windows Mobile devices. For devices like the iPhone, we have approached the security and encryption in a slightly different way. We create an enterprise sandbox model to isolate enterprise data within our iAnywhere Mobile Office application to ensure the data is encrypted and secure.
Geelan: Now how about the iPhone - the most talked-about mobile device - now that Apple has announced details about the "iPhone 3.0" operating system, will Sybase be announcing the App Store availability of anything exciting for enterprise users of the iPhone?
Krishnapillai: Sybase iAnywhere just released expanded iPhone support with a new version of iAnywhere® Mobile Office. The latest release combines enterprise-class email, calendaring and contacts capabilities along with a unique approach for enhanced security and usability which is intended to strengthen iPhone adoption in the enterprise.
With this release, iAnywhere Mobile Office provides iPhone users with email, calendar, tasks, and contacts with Corporate Directory lookup. In addition, it enables configurable application password protection and provides on-device encryption for all enterprise data contained within the iAnywhere Mobile Office application on an iPhone.
There are some exciting new features that Apple announced in 3.0 that we find very interesting - especially the push capabilities which will add more value to enterprise applications, including email, by providing always-on access to enterprise data.
Geelan: Tell us more about iAnywhere Mobile Office - what briefly is the history of that product and what's its current trajectory?
Krishnapillai: iAnywhere Mobile Office has traditionally been a solution that allows enterprises to enable wireless email and PIM applications on a wide range of mobile devices. We have been providing enterprise customers with this type of solution for more than 10 years. With the maturity of the wireless networks and the enhanced capabilities of today's mobile devices, Sybase has expanded our support to enable a collaborative environment for mobile workers. Sybase is working to extend the familiar email paradigm to broader collaboration by providing a converged experience of voice, data and business processes.
Beyond email, iAnywhere Mobile Office also mobilizes other functions that a typical mobile worker needs-such as enabling users to take action and complete business processes from a mobile device (example-approve a PO or work order from a Windows Mobile device vs. waiting to login to a PC).
Geelan: And what does iAnywhere see as the future trajectory of enterprise adoption of the iPhone? It is coming from top-down, or bottom-up?
Krishnapillai: As a consumer device, the iPhone is infiltrating the enterprise from a variety of fronts - including from the average employee to the CXOs. Much like laptops and BlackBerry devices, IT tends to be more responsive when senior management and executives are asking for access from and support for a new device. As enterprises begin to roll out support for the iPhone, we expect that IT organizations may start rethinking their broader mobility strategy and policies, including the ability of employees to use personal devices, like the iPhone, to access corporate information.
Geelan: So, again, you have no hesitation in saying that secure email, mobilized business processes, and seamless access to back-end enterprise systems - these essential ingredients are all now possible?
Krishnapillai: Sybase is confident in our solutions that are in the market today - including secure email, mobilized business processes and seamless access to enterprise systems - on a wide variety of mobile devices. Our latest version supports all of this functionality on Windows Mobile and Symbian devices. For the iPhone, we support secure email and PIM data today; we will support mobilized business processes on the iPhone in the future.
Geelan: What kind of metrics can you use at Sybase iAnywhere to guide your efforts? Is number of customers the only thing that matters or are there others?
Krishnapillai: While the number of customers is a good metric, we are also interested in the broad usage of wireless email and business processes on mobile devices. In addition, we are continuing to build our partner network with systems integrators and independent software vendors, like SAP, that are leveraging our mobile infrastructure to enhance their offering and benefit their customers. Industry analyst recognition is also important. Sybase has been positioned by Gartner, Inc. in the Leaders quadrant in its Magic Quadrant for Enterprise Wireless E-Mail Software, May 2008[i] and 2008 Magic Quadrant for Mobile Enterprise Application Platforms.[ii] And finally, a key metric for us is our quick response to market demand and requirements to support the latest mobile devices with enterprise-class solutions. At the end of the day, mobile solutions increase users' productivity and reduce the cost of doing business; that is the ultimate metric that we continue to monitor.
Geelan: Is it important to Sybase what analysts say in terms of characterizing your market position? How are you doing in that regard?
Krishnapillai: Market leadership and recognition by analysts is important to Sybase and to the enterprise mobility marketplace. Many companies look to the analyst community for recommendations about their IT infrastructure and the analysts' perspectives often provide a foundation for many companies as they develop and deploy mobility strategies. Sybase has recently been recognized for the following leadership positions.
- Sybase is positioned by Gartner, Inc. in the Leaders quadrant in its Magic Quadrant for Mobile Enterprise Application Platforms, 2008.
- Gartner also positioned Sybase in the Leaders quadrant in its Magic Quadrant for Enterprise Wireless E-Mail Software, May 2008.
- IDC recognized Sybase iAnywhere as the leader in its Worldwide Mobile Device Management Enterprise 2008-2012 Forecast for the seventh consecutive year.
- IDC recognized Sybase iAnywhere as a top leader in its Worldwide Mobile Middleware 2008-2012 Forecast for the sixth consecutive year. See press release:
Geelan: Sybase iAnywhere is device-neutral: does everything you're doing for the iPhone already exist for BlackBerry devices and the growing variety of Windows Mobile devices, or...?
Krishnapillai: Consistency of features across devices is something that Sybase takes seriously. Since iPhone is a new entrant in the marketplace, we are working feverishly to bring it up to par to match features that we have enabled on on Windows Mobile and Symbian devices for many years. In addition, because of the personal nature of iPhone, we are adapting the solution to be more flexible on iPhone. Our enterprise sandbox functionality is a way for enterprises to create a space on the iPhone which doesn't interfere with the other capabilities of the iPhone. In addition, we have multiple products that support developing and deploying mobile applications on BlackBerry devices.
Geelan: What's the biggest still unresolved challenge with regard to mobile collaboration?
Krishnapillai: One of the biggest challenges is the emerging convergence of voice and data on a mobile device. This challenge is important not only to vendors like Sybase but also to enterprise customers that are looking to control costs of mobile deployments.
Geelan: I know you are speaking at SYS-CON's iPhone Developer Summit in NYC in June, an event largely focused on iPhone for the Mobile Enterprise. What lies behind your choice of title for your session, which is by the sound of it a clear call to action: "Break the Mold" - who should break the mold, and in what way?
Krishnapillai: The introduction of the iPhone has encouraged companies to rethink their current mobility strategy and expand their horizons to look at the iPhone as a viable option for their users. The title-Break the Mold-is really meant to encourage enterprises to think outside of the box and look at new technologies like the iPhone. With the addition of our software, the iPhone becomes a serious contender in the enterprise. The enterprise sandbox idea that we discussed earlier is one of the topics that we'll be highlighting in our talk - focused on how enterprises can adopt the iPhone without impacting the personal use of the device.
Developing software for the Internet of Things (IoT) comes with its own set of challenges. Security, privacy, and unified standards are a few key issues. In addition, each IoT product is comprised of at least three separate application components: the software embedded in the device, the backend big-data service, and the mobile application for the end user's controls. Each component is developed by a different team, using different technologies and practices, and deployed to a different stack/target - this makes the integration of these separate pipelines and the coordination of software upd...
Oct. 7, 2015 08:00 AM EDT Reads: 141
NHK, Japan Broadcasting will feature upcoming @ThingsExpo Silicon Valley in a special IoT documentary which will be filmed on the expo floor November 3 to 5, 2015 in Santa Clara. NHK is the sole public TV network in Japan equivalent to BBC in UK and the largest in Asia with many award winning science and technology programs. Japanese TV is producing a documentary about IoT and Smart technology covering @ThingsExpo Silicon Valley. The program will be aired during the highest viewership season of the year that it will have a high impact in the industry through this documentary in Japan. The film...
Oct. 7, 2015 07:45 AM EDT Reads: 107
WebRTC is about the data channel as much as about video and audio conferencing. However, basically all commercial WebRTC applications have been built with a focus on audio and video. The handling of “data” has been limited to text chat and file download – all other data sharing seems to end with screensharing. What is holding back a more intensive use of peer-to-peer data? In her session at @ThingsExpo, Dr Silvia Pfeiffer, WebRTC Applications Team Lead at National ICT Australia, will look at different existing uses of peer-to-peer data sharing and how it can become useful in a live session to...
Oct. 7, 2015 07:30 AM EDT Reads: 518
WebRTC has had a real tough three or four years, and so have those working with it. Only a few short years ago, the development world were excited about WebRTC and proclaiming how awesome it was. You might have played with the technology a couple of years ago, only to find the extra infrastructure requirements were painful to implement and poorly documented. This probably left a bitter taste in your mouth, especially when things went wrong.
Oct. 7, 2015 06:45 AM EDT Reads: 744
WebRTC converts the entire network into a ubiquitous communications cloud thereby connecting anytime, anywhere through any point. In his session at WebRTC Summit,, Mark Castleman, EIR at Bell Labs and Head of Future X Labs, will discuss how the transformational nature of communications is achieved through the democratizing force of WebRTC. WebRTC is doing for voice what HTML did for web content.
Oct. 7, 2015 06:15 AM EDT Reads: 1,336
SYS-CON Events announced today that Luxoft Holding, Inc., a leading provider of software development services and innovative IT solutions, has been named “Bronze Sponsor” of SYS-CON's @ThingsExpo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Luxoft’s software development services consist of core and mission-critical custom software development and support, product engineering and testing, and technology consulting.
Oct. 7, 2015 05:15 AM EDT Reads: 560
The broad selection of hardware, the rapid evolution of operating systems and the time-to-market for mobile apps has been so rapid that new challenges for developers and engineers arise every day. Security, testing, hosting, and other metrics have to be considered through the process. In his session at Big Data Expo, Walter Maguire, Chief Field Technologist, HP Big Data Group, at Hewlett-Packard, will discuss the challenges faced by developers and a composite Big Data applications builder, focusing on how to help solve the problems that developers are continuously battling.
Oct. 7, 2015 04:00 AM EDT Reads: 455
Nowadays, a large number of sensors and devices are connected to the network. Leading-edge IoT technologies integrate various types of sensor data to create a new value for several business decision scenarios. The transparent cloud is a model of a new IoT emergence service platform. Many service providers store and access various types of sensor data in order to create and find out new business values by integrating such data.
Oct. 7, 2015 03:30 AM EDT Reads: 460
SYS-CON Events announced today that IBM Cloud Data Services has been named “Bronze Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. IBM Cloud Data Services offers a portfolio of integrated, best-of-breed cloud data services for developers focused on mobile computing and analytics use cases.
Oct. 6, 2015 10:00 PM EDT Reads: 666
In his session at @ThingsExpo, Tony Shan, Chief Architect at CTS, will explore the synergy of Big Data and IoT. First he will take a closer look at the Internet of Things and Big Data individually, in terms of what, which, why, where, when, who, how and how much. Then he will explore the relationship between IoT and Big Data. Specifically, he will drill down to how the 4Vs aspects intersect with IoT: Volume, Variety, Velocity and Value. In turn, Tony will analyze how the key components of IoT influence Big Data: Device, Connectivity, Context, and Intelligence. He will dive deep to the matrix...
Oct. 6, 2015 08:00 PM EDT Reads: 319
When it comes to IoT in the enterprise, namely the commercial building and hospitality markets, a benefit not getting the attention it deserves is energy efficiency, and IoT’s direct impact on a cleaner, greener environment when installed in smart buildings. Until now clean technology was offered piecemeal and led with point solutions that require significant systems integration to orchestrate and deploy. There didn't exist a 'top down' approach that can manage and monitor the way a Smart Building actually breathes - immediately flagging overheating in a closet or over cooling in unoccupied ho...
Oct. 6, 2015 05:00 PM EDT Reads: 263
SYS-CON Events announced today that Cloud Raxak has been named “Media & Session Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Raxak Protect automates security compliance across private and public clouds. Using the SaaS tool or managed service, developers can deploy cloud apps quickly, cost-effectively, and without error.
Oct. 6, 2015 04:40 PM EDT Reads: 119
Scott Guthrie's keynote presentation "Journey to the intelligent cloud" is a must view video. This is from AzureCon 2015, September 29, 2015 I have reproduced some screen shots in case you are unable to view this long video for one reason or another. One of the highlights is 3 datacenters coming on line in India.
Oct. 6, 2015 02:00 PM EDT Reads: 240
“The Internet of Things transforms the way organizations leverage machine data and gain insights from it,” noted Splunk’s CTO Snehal Antani, as Splunk announced accelerated momentum in Industrial Data and the IoT. The trend is driven by Splunk’s continued investment in its products and partner ecosystem as well as the creativity of customers and the flexibility to deploy Splunk IoT solutions as software, cloud services or in a hybrid environment. Customers are using Splunk® solutions to collect and correlate data from control systems, sensors, mobile devices and IT systems for a variety of Ind...
Oct. 6, 2015 01:00 PM EDT Reads: 587
SYS-CON Events announced today that ProfitBricks, the provider of painless cloud infrastructure, will exhibit at SYS-CON's 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. ProfitBricks is the IaaS provider that offers a painless cloud experience for all IT users, with no learning curve. ProfitBricks boasts flexible cloud servers and networking, an integrated Data Center Designer tool for visual control over the cloud and the best price/performance value available. ProfitBricks was named one of the coolest Clo...
Oct. 6, 2015 01:00 PM EDT Reads: 745
You have your devices and your data, but what about the rest of your Internet of Things story? Two popular classes of technologies that nicely handle the Big Data analytics for Internet of Things are Apache Hadoop and NoSQL. Hadoop is designed for parallelizing analytical work across many servers and is ideal for the massive data volumes you create with IoT devices. NoSQL databases such as Apache HBase are ideal for storing and retrieving IoT data as “time series data.”
Oct. 6, 2015 12:45 PM EDT Reads: 464
Clearly the way forward is to move to cloud be it bare metal, VMs or containers. One aspect of the current public clouds that is slowing this cloud migration is cloud lock-in. Every cloud vendor is trying to make it very difficult to move out once a customer has chosen their cloud. In his session at 17th Cloud Expo, Naveen Nimmu, CEO of Clouber, Inc., will advocate that making the inter-cloud migration as simple as changing airlines would help the entire industry to quickly adopt the cloud without worrying about any lock-in fears. In fact by having standard APIs for IaaS would help PaaS expl...
Oct. 6, 2015 12:30 PM EDT Reads: 593
Organizations already struggle with the simple collection of data resulting from the proliferation of IoT, lacking the right infrastructure to manage it. They can't only rely on the cloud to collect and utilize this data because many applications still require dedicated infrastructure for security, redundancy, performance, etc. In his session at 17th Cloud Expo, Emil Sayegh, CEO of Codero Hosting, will discuss how in order to resolve the inherent issues, companies need to combine dedicated and cloud solutions through hybrid hosting – a sustainable solution for the data required to manage I...
Oct. 6, 2015 12:00 PM EDT Reads: 448
Mobile messaging has been a popular communication channel for more than 20 years. Finnish engineer Matti Makkonen invented the idea for SMS (Short Message Service) in 1984, making his vision a reality on December 3, 1992 by sending the first message ("Happy Christmas") from a PC to a cell phone. Since then, the technology has evolved immensely, from both a technology standpoint, and in our everyday uses for it. Originally used for person-to-person (P2P) communication, i.e., Sally sends a text message to Betty – mobile messaging now offers tremendous value to businesses for customer and empl...
Oct. 6, 2015 10:45 AM EDT Reads: 188
Apps and devices shouldn't stop working when there's limited or no network connectivity. Learn how to bring data stored in a cloud database to the edge of the network (and back again) whenever an Internet connection is available. In his session at 17th Cloud Expo, Bradley Holt, Developer Advocate at IBM Cloud Data Services, will demonstrate techniques for replicating cloud databases with devices in order to build offline-first mobile or Internet of Things (IoT) apps that can provide a better, faster user experience, both offline and online. The focus of this talk will be on IBM Cloudant, Apa...
Oct. 6, 2015 10:45 AM EDT Reads: 459