|By Jeremy Geelan||
|March 24, 2009 01:45 PM EDT||
In this Exclusive Q&A with SYS-CON's Jeremy Geelan, Senthil Krishnapillai - Sybase iAnywhere's Director of Product Management - talks about the mobile email market and Sybase iAnywhere's most recent announcements regarding Mobile Office and the iPhone 3.0.
Jeremy Geelan: Starting at 35,000 feet first: what's the overall state of enterprise-class email, on mobile devices? How fast is the sector growing?
Senthil Krishnapillai: According to Gartner, "Wireless e-mail is going mainstream in the enterprise. There are approximately 100 million wireless e-mail users worldwide, of which about 30 million are business users. By year-end 2010, wireless e-mail users will increase in number to more than 300 million."
From Sybase's perspective, the mobile email market has certainly matured. Enterprises now expect a fully functional comprehensive email and PIM solution. Users expect to be able to do everything on a mobile device like they do on a PC. The challenge is to support this level of service for all types of mobile devices that are in the market. It's important for enterprises to look for solution that supports a wide range of mobile devices, including emerging devices (iPhone, Android, etc.).
Geelan: Does email remain the #1 collaboration tool, or are there others beginning to rival it?
Krishnapillai: Email still dominates as the #1 mobile collaboration application. We see email being used in various forms. For example-just like people accept meeting requests-they want to do more within their email client. Sybase envisions the mobile email client being able to handle automated business processes and serve as the bridge for mobile workers to also interact with other enterprise systems.
Geelan: If IM is big too, then, what will happen in the future - will people go on jumping between email and IM, do you think?
Krishnapillai: We do not expect IM to replace email because they serve different needs for end users. Email is the new "formal" communication while IM is predominantly used for quick, instant chats. Since IM requires a person to be "online" - and email doesn't require that - it allows users to work and respond at their own pace, not making them reliant or interrupted by other users.
Geelan: What about issues such as security, data protection, device management, profile administration, support, and deployment? Isn't that a nightmare for IT?
Krishnapillai: IT is certainly concerned about securely deploying mobile devices and data and should be focused on how to support the complete mobile device life cycle of provisioning and managing and decommissioning devices. The challenges are multi-fold, especially when enterprises are looking to deploy a variety of mobile device platforms - such as Windows Mobile, Symbian, BlackBerry. Solutions, like those from Sybase, help enterprises to control and streamline the deployments in a heterogeneous device environment.
Geelan: So sensitive data on a mobile device can be encrypted?
Krishnapillai: Yes. The degree of encryption and security completeness generally depends on the device capabilities. For example, Afaria from Sybase provides complete on-device encryption for Windows Mobile devices. For devices like the iPhone, we have approached the security and encryption in a slightly different way. We create an enterprise sandbox model to isolate enterprise data within our iAnywhere Mobile Office application to ensure the data is encrypted and secure.
Geelan: Now how about the iPhone - the most talked-about mobile device - now that Apple has announced details about the "iPhone 3.0" operating system, will Sybase be announcing the App Store availability of anything exciting for enterprise users of the iPhone?
Krishnapillai: Sybase iAnywhere just released expanded iPhone support with a new version of iAnywhere® Mobile Office. The latest release combines enterprise-class email, calendaring and contacts capabilities along with a unique approach for enhanced security and usability which is intended to strengthen iPhone adoption in the enterprise.
With this release, iAnywhere Mobile Office provides iPhone users with email, calendar, tasks, and contacts with Corporate Directory lookup. In addition, it enables configurable application password protection and provides on-device encryption for all enterprise data contained within the iAnywhere Mobile Office application on an iPhone.
There are some exciting new features that Apple announced in 3.0 that we find very interesting - especially the push capabilities which will add more value to enterprise applications, including email, by providing always-on access to enterprise data.
Geelan: Tell us more about iAnywhere Mobile Office - what briefly is the history of that product and what's its current trajectory?
Krishnapillai: iAnywhere Mobile Office has traditionally been a solution that allows enterprises to enable wireless email and PIM applications on a wide range of mobile devices. We have been providing enterprise customers with this type of solution for more than 10 years. With the maturity of the wireless networks and the enhanced capabilities of today's mobile devices, Sybase has expanded our support to enable a collaborative environment for mobile workers. Sybase is working to extend the familiar email paradigm to broader collaboration by providing a converged experience of voice, data and business processes.
Beyond email, iAnywhere Mobile Office also mobilizes other functions that a typical mobile worker needs-such as enabling users to take action and complete business processes from a mobile device (example-approve a PO or work order from a Windows Mobile device vs. waiting to login to a PC).
Geelan: And what does iAnywhere see as the future trajectory of enterprise adoption of the iPhone? It is coming from top-down, or bottom-up?
Krishnapillai: As a consumer device, the iPhone is infiltrating the enterprise from a variety of fronts - including from the average employee to the CXOs. Much like laptops and BlackBerry devices, IT tends to be more responsive when senior management and executives are asking for access from and support for a new device. As enterprises begin to roll out support for the iPhone, we expect that IT organizations may start rethinking their broader mobility strategy and policies, including the ability of employees to use personal devices, like the iPhone, to access corporate information.
Geelan: So, again, you have no hesitation in saying that secure email, mobilized business processes, and seamless access to back-end enterprise systems - these essential ingredients are all now possible?
Krishnapillai: Sybase is confident in our solutions that are in the market today - including secure email, mobilized business processes and seamless access to enterprise systems - on a wide variety of mobile devices. Our latest version supports all of this functionality on Windows Mobile and Symbian devices. For the iPhone, we support secure email and PIM data today; we will support mobilized business processes on the iPhone in the future.
Geelan: What kind of metrics can you use at Sybase iAnywhere to guide your efforts? Is number of customers the only thing that matters or are there others?
Krishnapillai: While the number of customers is a good metric, we are also interested in the broad usage of wireless email and business processes on mobile devices. In addition, we are continuing to build our partner network with systems integrators and independent software vendors, like SAP, that are leveraging our mobile infrastructure to enhance their offering and benefit their customers. Industry analyst recognition is also important. Sybase has been positioned by Gartner, Inc. in the Leaders quadrant in its Magic Quadrant for Enterprise Wireless E-Mail Software, May 2008[i] and 2008 Magic Quadrant for Mobile Enterprise Application Platforms.[ii] And finally, a key metric for us is our quick response to market demand and requirements to support the latest mobile devices with enterprise-class solutions. At the end of the day, mobile solutions increase users' productivity and reduce the cost of doing business; that is the ultimate metric that we continue to monitor.
Geelan: Is it important to Sybase what analysts say in terms of characterizing your market position? How are you doing in that regard?
Krishnapillai: Market leadership and recognition by analysts is important to Sybase and to the enterprise mobility marketplace. Many companies look to the analyst community for recommendations about their IT infrastructure and the analysts' perspectives often provide a foundation for many companies as they develop and deploy mobility strategies. Sybase has recently been recognized for the following leadership positions.
- Sybase is positioned by Gartner, Inc. in the Leaders quadrant in its Magic Quadrant for Mobile Enterprise Application Platforms, 2008.
- Gartner also positioned Sybase in the Leaders quadrant in its Magic Quadrant for Enterprise Wireless E-Mail Software, May 2008.
- IDC recognized Sybase iAnywhere as the leader in its Worldwide Mobile Device Management Enterprise 2008-2012 Forecast for the seventh consecutive year.
- IDC recognized Sybase iAnywhere as a top leader in its Worldwide Mobile Middleware 2008-2012 Forecast for the sixth consecutive year. See press release:
Geelan: Sybase iAnywhere is device-neutral: does everything you're doing for the iPhone already exist for BlackBerry devices and the growing variety of Windows Mobile devices, or...?
Krishnapillai: Consistency of features across devices is something that Sybase takes seriously. Since iPhone is a new entrant in the marketplace, we are working feverishly to bring it up to par to match features that we have enabled on on Windows Mobile and Symbian devices for many years. In addition, because of the personal nature of iPhone, we are adapting the solution to be more flexible on iPhone. Our enterprise sandbox functionality is a way for enterprises to create a space on the iPhone which doesn't interfere with the other capabilities of the iPhone. In addition, we have multiple products that support developing and deploying mobile applications on BlackBerry devices.
Geelan: What's the biggest still unresolved challenge with regard to mobile collaboration?
Krishnapillai: One of the biggest challenges is the emerging convergence of voice and data on a mobile device. This challenge is important not only to vendors like Sybase but also to enterprise customers that are looking to control costs of mobile deployments.
Geelan: I know you are speaking at SYS-CON's iPhone Developer Summit in NYC in June, an event largely focused on iPhone for the Mobile Enterprise. What lies behind your choice of title for your session, which is by the sound of it a clear call to action: "Break the Mold" - who should break the mold, and in what way?
Krishnapillai: The introduction of the iPhone has encouraged companies to rethink their current mobility strategy and expand their horizons to look at the iPhone as a viable option for their users. The title-Break the Mold-is really meant to encourage enterprises to think outside of the box and look at new technologies like the iPhone. With the addition of our software, the iPhone becomes a serious contender in the enterprise. The enterprise sandbox idea that we discussed earlier is one of the topics that we'll be highlighting in our talk - focused on how enterprises can adopt the iPhone without impacting the personal use of the device.
Dave will share his insights on how Internet of Things for Enterprises are transforming and making more productive and efficient operations and maintenance (O&M) procedures in the cleantech industry and beyond. Speaker Bio: Dave Landa is chief operating officer of Cybozu Corp (kintone US). Based in the San Francisco Bay Area, Dave has been on the forefront of the Cloud revolution driving strategic business development on the executive teams of multiple leading Software as a Services (SaaS) application providers dating back to 2004. Cybozu's kintone.com is a leading global BYOA (Build Your O...
Apr. 19, 2015 06:30 PM EDT Reads: 702
Health care systems across the globe are under enormous strain, as facilities reach capacity and costs continue to rise. M2M and the Internet of Things have the potential to transform the industry through connected health solutions that can make care more efficient while reducing costs. In fact, Vodafone's annual M2M Barometer Report forecasts M2M applications rising to 57 percent in health care and life sciences by 2016. Lively is one of Vodafone's health care partners, whose solutions enable older adults to live independent lives while staying connected to loved ones. M2M will continue to gr...
Apr. 19, 2015 06:00 PM EDT Reads: 745
With IoT exploding, massive data will transform businesses with opportunities to monetize almost anything that can be measured. In this C-Level Roundtable Discussion at @ThingsExpo, Brendan O’Brien, Aria Systems Co-founder and Chief Evangelist, will lead an expert panel of consultants, thought leaders and practitioners who will look at these new monetization trends, discuss the implications, and detail lessons learned from their collective experience. Finally, the panel will point the way forward for enterprises who wish to leverage the resulting complex recurring revenue models, adding valu...
Apr. 19, 2015 05:00 PM EDT Reads: 1,457
How is unified communications transforming the way businesses operate? In his session at WebRTC Summit, Arvind Rangarajan, Director of Product Marketing at BroadSoft, will discuss how to extend unified communications experience outside the enterprise through WebRTC. He will also review use cases across different industry verticals. Arvind Rangarajan is Director, Product Marketing at BroadSoft. He has over 19 years of experience in the telecommunications industry in various roles such as Software Development, Product Management and Product Marketing, applied across Wireless, Unified Communic...
Apr. 19, 2015 04:00 PM EDT Reads: 1,605
SYS-CON Events announced today that Vicom Computer Services, Inc., a provider of technology and service solutions, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. They are located at booth #427. Vicom Computer Services, Inc. is a progressive leader in the technology industry for over 30 years. Headquartered in the NY Metropolitan area. Vicom provides products and services based on today’s requirements around Unified Networks, Cloud Computing strategies, Virtualization around Software defined Data Ce...
Apr. 19, 2015 02:00 PM EDT Reads: 1,434
The 17th International Cloud Expo has announced that its Call for Papers is open. 17th International Cloud Expo, to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, APM, APIs, Microservices, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal today!
Apr. 19, 2015 12:00 PM EDT Reads: 2,098
What exactly is a cognitive application? In her session at 16th Cloud Expo, Ashley Hathaway, Product Manager at IBM Watson, will look at the services being offered by the IBM Watson Developer Cloud and what that means for developers and Big Data. She'll explore how IBM Watson and its partnerships will continue to grow and help define what it means to be a cognitive service, as well as take a look at the offerings on Bluemix. She will also check out how Watson and the Alchemy API team up to offer disruptive APIs to developers.
Apr. 19, 2015 12:00 PM EDT Reads: 1,502
The IoT Bootcamp is coming to Cloud Expo | @ThingsExpo on June 9-10 at the Javits Center in New York. Instructor. Registration is now available at http://iotbootcamp.sys-con.com/ Instructor Janakiram MSV previously taught the famously successful Multi-Cloud Bootcamp at Cloud Expo | @ThingsExpo in November in Santa Clara. Now he is expanding the focus to Janakiram is the founder and CTO of Get Cloud Ready Consulting, a niche Cloud Migration and Cloud Operations firm that recently got acquired by Aditi Technologies. He is a Microsoft Regional Director for Hyderabad, India, and one of the f...
Apr. 19, 2015 12:00 PM EDT Reads: 1,119
SYS-CON Events announced today that SoftLayer, an IBM company, has been named “Gold Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place June 9-11, 2015 at the Javits Center in New York City, NY, and the 17th International Cloud Expo®, which will take place November 3–5, 2015 at the Santa Clara Convention Center in Santa Clara, CA. SoftLayer operates a global cloud infrastructure platform built for Internet scale. With a global footprint of data centers and network points of presence, SoftLayer provides infrastructure as a service to leading-edge customers ranging from ...
Apr. 19, 2015 08:45 AM EDT Reads: 2,424
SYS-CON Events announced today that Cisco, the worldwide leader in IT that transforms how people connect, communicate and collaborate, has been named “Gold Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Cisco makes amazing things happen by connecting the unconnected. Cisco has shaped the future of the Internet by becoming the worldwide leader in transforming how people connect, communicate and collaborate. Cisco and our partners are building the platform for the Internet of Everything by connecting the...
Apr. 19, 2015 08:30 AM EDT Reads: 5,636
SYS-CON Events announced today that Liaison Technologies, a leading provider of data management and integration cloud services and solutions, has been named "Silver Sponsor" of SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York, NY. Liaison Technologies is a recognized market leader in providing cloud-enabled data integration and data management solutions to break down complex information barriers, enabling enterprises to make smarter decisions, faster.
Apr. 19, 2015 08:15 AM EDT Reads: 3,717
SYS-CON Events announced today that Windstream, a leading provider of advanced network and cloud communications, has been named “Silver Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. Windstream (Nasdaq: WIN), a FORTUNE 500 and S&P 500 company, is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, phone and digital TV services to consumers primarily in rural areas.
Apr. 19, 2015 08:00 AM EDT Reads: 4,899
SYS-CON Events announced today that Ciqada will exhibit at SYS-CON's @ThingsExpo, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Ciqada™ makes it easy to connect your products to the Internet. By integrating key components - hardware, servers, dashboards, and mobile apps - into an easy-to-use, configurable system, your products can quickly and securely join the internet of things. With remote monitoring, control, and alert messaging capability, you will meet your customers' needs of tomorrow - today! Ciqada. Let your products take flight. For more inform...
Apr. 19, 2015 08:00 AM EDT Reads: 1,640
SYS-CON Events announced today that ProfitBricks, the provider of painless cloud infrastructure, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY., and the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. ProfitBricks is the IaaS provider that offers a painless cloud experience for all IT users, with no learning curve. ProfitBricks boasts flexible cloud servers and networking, an integrated Data Center Designer tool f...
Apr. 19, 2015 07:30 AM EDT Reads: 1,514
SYS-CON Events announced today that Dyn, the worldwide leader in Internet Performance, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Dyn is a cloud-based Internet Performance company. Dyn helps companies monitor, control, and optimize online infrastructure for an exceptional end-user experience. Through a world-class network and unrivaled, objective intelligence into Internet conditions, Dyn ensures traffic gets delivered faster, safer, and more reliably than ever.
Apr. 19, 2015 07:00 AM EDT Reads: 2,339
SYS-CON Events announced today that GENBAND, a leading developer of real time communications software solutions, has been named “Silver Sponsor” of SYS-CON's WebRTC Summit, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. The GENBAND team will be on hand to demonstrate their newest product, Kandy. Kandy is a communications Platform-as-a-Service (PaaS) that enables companies to seamlessly integrate more human communications into their Web and mobile applications - creating more engaging experiences for their customers and boosting collaboration and productiv...
Apr. 19, 2015 07:00 AM EDT Reads: 2,308
SYS-CON Events announced today that Open Data Centers (ODC), a carrier-neutral colocation provider, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. Open Data Centers is a carrier-neutral data center operator in New Jersey and New York City offering alternative connectivity options for carriers, service providers and enterprise customers.
Apr. 19, 2015 06:45 AM EDT Reads: 2,557
SYS-CON Events announced today that On the Avenue Marketing Group, a sales and marketing firm that utilizes events to market and sell products to consumers, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. On the Avenue Marketing Group (OTA) is a sales and marketing firm that utilizes events to market and sell products to consumers. On behalf of our clients, we attend thousands of fairs, festivals, expos, concerts, conferences, and sporting events annually, helping them reach millions of individuals ...
Apr. 19, 2015 06:30 AM EDT Reads: 3,187
SYS-CON Events announced today that BroadSoft, the leading global provider of Unified Communications and Collaboration (UCC) services to operators worldwide, has been named “Gold Sponsor” of SYS-CON's WebRTC Summit, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. BroadSoft is the leading provider of software and services that enable mobile, fixed-line and cable service providers to offer Unified Communications over their Internet Protocol networks. The Company’s core communications platform enables the delivery of a range of enterprise and consumer calling...
Apr. 19, 2015 06:30 AM EDT Reads: 2,214
SYS-CON Events announced today that ActiveState, the leading independent Cloud Foundry and Docker-based PaaS provider, has been named “Silver Sponsor” of SYS-CON's DevOps Summit New York, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. ActiveState believes that enterprises gain a competitive advantage when they are able to quickly create, deploy and efficiently manage software solutions that immediately create business value, but they face many challenges that prevent them from doing so. The Company is uniquely positioned to help address these challenges thro...
Apr. 19, 2015 06:15 AM EDT Reads: 2,804